Model RF102S Dual Serial Port Router with built-in 4-port 10/100 Switch User Guide
User Guide Model RF102S Serial Port Router with Built-in 4-port 10/100 Switch P/N S0000139 Revision A This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001 by Multi Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the content hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents Chapter 1 - Introduction ................................................................................. 6 Introduction ................................................................................................................................................ 7 Front Panel ................................................................................................................................................. 8 Front Panel Description ..................................................
Save Settings to File ................................................................................................................................ Load Settings ........................................................................................................................................... Upgrade Firmware ................................................................................................................................... General Diagnostic .......................................
Ordering Accessories ............................................................................................................................. 102 Appendix ..................................................................................................... 103 Appendix A - Regulatory Compliance Information .................................................................................. Class B Statement FCC Part 15 .....................................................................................
Chapter 1 - Introduction
Chapter 1 - Introduction Introduction Congratulations on the purchase of the Multi-Tech System’s RouteFinder model RF102S, one of the finest broadband routers available today. The RouteFinder features two RS-232 WAN ports so you can connect as many as two external analog modems or ISDN terminal adapters and utilize ML-PPP to widen your bandwidth. Or, you can use one WAN port for dial-in remote access. The RouteFinder also has a built-in 10/100 Mbps switch.
Chapter 1 - Introduction Front Panel Link ACT 100 10 FDX COL 1 2 3 4 Serial 2 Serial 1 DCD Data DCD Data Power RF102S Front Panel Front Panel Description LAN Link/ACT 100/10 FDX/COL Lights when the LAN client is correctly connected to the 10/100 BaseT Ethernet LAN. Lights when the LAN client correctly establishes a 100 Mbps connection. Off when a 10 Mbps is established. A constant light indicates a successful LAN connection.
Chapter 1 - Introduction Typical Applications The following examples provide information about typical applications using the RF102S. They describe using the RF102S to connect a remote site to a local network and using the RF102S to connect a LAN to the Internet using one shared IP address. Connecting to a Network via Serial Device In the following example the RF102S is used to connect a remote site to the a local network.
Chapter 1 - Introduction Connecting a Remote User to the Internet In this application, the RF102S is used to connect up to 253 Internal IP addresses to the Internet using a single shared external IP address.
Chapter 1 - Introduction Specifications LAN Ports Number of Ports: 4 Interface: 10Base T/100BaseTX. One port can be used for uplink Standard: 802.3 WAN Ports Two RS-232 (V.24) DTE Speed: up to 460 Kbps asynchronous Protocols Security: PAP/CHAP, NAT Firewall, RADIUS, and Callback for remote access.
Chapter 2 - Hardware Installation
Chapter 2 - Hardware Installation Hardware Installation Safety 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 5. Avoid using a telephone (other than a cordless type) during an electrical storm.
Chapter 2 - Hardware Installation Cabling Cabling your RouteFinder requires making the appropriate connections to PCs, analog modem or ISDN TA (optional), AC power, and the router. Because this device also acts as a DHCP server, after your device is properly cabled, you will need to follow the configuration instructions provided in the Software Installation and Configuration chapter.
Chapter 3 - Software Installation and Configuration
Chapter 3 - Software Installation and Configuration Software Installation and Configuration Before beginning the installation process, ensure that your system meets all hardware and software requirements: • Intel 486 or higher processor. • 10/100BaseT cable to connect the RF102S to the network. • One or two asynchronous analog modems or ISDN Terminal Adapters (also known as ISDN TA) or one of each. • A networked computer with Windows 95/98/2000, or Windows NT 3.
Chapter 3 - Software Installation and Configuration Using RouteFinder Setup Wizard Note: Before beginning this procedure, verify that your RF102S is properly connected to the network and that the power is turned on. After installing the software, you can return to the RouteFinder Setup Wizard at any time by clicking Start | Programs | RouteFinder Manager | RouteFinder Wizard. Before running the Setup Wizard, it is strongly recommended that you exit all Windows programs. 1.
Chapter 3 - Software Installation and Configuration Record the values presented in the Device Information panel for later reference. Device IP Address ______________________ Device Firmware Version _________________ Click Next. Note: If a message appears indicating the device is not found, or you do not see the device you are attempting to configure listed, click Refresh Device List. 6. The Setup Wizard: Device IP Address dialog box displays.
Chapter 3 - Software Installation and Configuration 8. If the Remote Access option was selected for one or both ports, the Remote Access dialog box displays. Remote Access You must define the location of your remote user account database by selecting Use Local Client List or Use RADIUS Server. Follow the instructions for the user database that your system will use. Note: The Local Client list enables you to add a maximum of 64 users.
Chapter 3 - Software Installation and Configuration Use RADIUS Server Select this option to authenticate your remote clients on a RADIUS server. Enter the following RADIUS Server Settings: • RADIUS Access Server IP Address: Enter the IP address of the RADIUS Access Server. • RADIUS Accounting Server IP Address: Enter the IP address of the RADIUS Accounting Server. • Secret: Enter your shared Secret RADIUS code or password. • Secret Verification: To confirm your Secret code, re-enter your code or password.
Chapter 3 - Software Installation and Configuration 9. The Setup Wizard: DNS IP Address dialog box displays. Enter your ISP’s DNS Server IP address. If you are not sure of the IP address, contact your ISP. Refer to the Glossary in the User Guide for more information about the DNS Server. Click Next. 10. The Setup Wizard: Modem Settings dialog box displays. The final step in configuring your RF102S for basic operations is to enter the model and DTE baudrate of the modem you are using.
Chapter 3 - Software Installation and Configuration 12. The Modem Initial Command dialog box displays. Select your modem manufacturer and model and click OK. Note: This setting configures the initial string of the asynchronous port on the RF102S so that it will know how to communicate with your modem. If you are using an analog modem and your modem is not included in the selection list, in most cases, Standard Modem will work.
Chapter 3 - Software Installation and Configuration 15. The Note dialog box displays indicating that you have completed the Setup Wizard. Read the IMPORTANT! information contained in the dialog box. Click Run Monitor (recommended), Run Manager, or Exit. Testing your Connection When you select Run Monitor, the RouteFinder Monitor program opens. 1. To test your current settings, select Test Connection. Select Connect Port 1 to test serial port 1. Select Connect Port 2 to test serial port 2.
Chapter 4 - Telnet
Chapter 4 - Telnet Using Telnet to Configure your RouteFinder Telnet is a telecommunications software utility which allows you to access a remote device. The RouteFinder RF102S has a built-in Telnet Server that enables a Telnet client to remotely configure the device using a menu system.
Chapter 4 - Telnet Router IP Address Enter the IP address assigned to the RF102S on your local network. The new address will take effect after you have selected Save and Restart Server. Router Subnet Mask Enter the subnet mask for your local network. Router Name Enter a network name for the RF102S. If your ISP requires your device to have a name, you can use the one entered here. Router Password The default is no password.
Chapter 4 - Telnet Serial Baudrate Use the list to select the appropriate baudrate of the modem attached to your async port. You may need to select a lower speed to ensure a quality connection. Modem Pre-Initial string Consult your modem or ISDN TA User Guide for this information. The default value will work for most analog modems. Modem Initial string Consult your modem or ISDN TA User Guide for this information. Modem dialup string Consult your modem or ISDN TA User Guide for this information.
Chapter 4 - Telnet Edit User Database To add users to the database, select the next available letter. Enter the User Name, Password, and Callback type for each user that you add to the database. You can enter up to 64 remote clients. Idle Timeout You can set the number of minutes you want to allow a connection to stay idle before disconnection. The default idle timeout for Remote Access is 0 minutes. Serial Baudrate Select one of the available options.
Chapter 4 - Telnet Routing Table The Routing Table option lets you create a routing table so your RouteFinder will route IP packets to the proper network. For more information, refer to the Routing Table section of the RouteFinder Manager chapter of this User Guide. Client Filter Settings The Filter Settings option allows you to define which packets are allowed to either pass through, or be blocked from passing through the RF102S ports.
Chapter 5 - RouteFinder Manager
Chapter 5 - RouteFinder Manager RouteFinder Manager RouteFinder Manager is the main program used to configure all the settings of your RF102S. 1. To run RouteFinder Manager, double-click the RouteFinder Manager icon on your desktop, or click Start | Programs | RouteFinder Manager | RouteFinder Manager. 2. The Manager dialog box displays. 3. The RF102S automatically searches your network for devices available for configuration and displays them in the Available Devices list box.
Chapter 5 - RouteFinder Manager General Settings After selecting your device from the Available Devices list, click General Settings to view or change all of the major network settings for the RF102S including LAN Ethernet Segment, IP Routing, and Remote Access settings. Most of these settings were entered in Setup Wizard. However, some important settings can be entered only in RouteFinder Manager. LAN Ethernet Segment Server IP address This IP address is the internal LAN IP address of the RF102S.
Chapter 5 - RouteFinder Manager 3. The IP Routing Settings dialog box displays. IP Routing (NAT Enabled) If NAT is enabled, all local users will be firewall protected and will share one IP address through the Async port. Enter the information as described: Tel Number Enter the phone number required to access your ISP. User Name Enter the account user name to be authenticated by your ISP. Password Enter the user account password to be authenticated by your ISP.
Chapter 5 - RouteFinder Manager 3. The Remote Connection Authentication dialog box displays. 4. You must select one of three methods to define the authentication protocol to be used when a remote site is dialing in to your site. You may select: • None - No authentication needed. • PAP - User Name and unencrypted Password are transmitted over the network. • CHAP - DHCP sends a key which is used to encrypt the user name and password.
Chapter 5 - RouteFinder Manager callback. You must enter the callback telephone number (the telephone number the device should call) in the Tel Number box. 2. Click OK to complete. Remote Connection Authentication Settings When you select Allow Remote Dial-in, you must determine the method that remote users must use to be authenticated on your system. If you choose the PAP or CHAP authentication protocol, you must select Use Local Settings, Use Local Client List, or Use RADIUS Server authentication.
Chapter 5 - RouteFinder Manager Fixed Callback The RouteFinder will connect to the client by dialing the number specified in the Your TelNumber box. Variable Callback This option allows the remote client to specify the phone number the RouteFinder should callback each time a dial up connection is established. Assign a specific IP address for this user Select this option if you would like to have a specific IP address assigned to this user. Enter the IP address in the field provided.
Chapter 5 - RouteFinder Manager Remote Access - Remote Access Settings 1. From the General Settings dialog box, select Remote Access and click Remote Access Settings. 2. The Remote Access Settings dialog box displays. IP Assigned Method for Remote Clients A remote client must have an IP address to connect to the network. IP addresses may be assigned automatically from a designated IP address pool using DHCP, or the IP address may be manually assigned.
Chapter 5 - RouteFinder Manager Enable IP Mapping - Virtual Server IP Mapping is available only when NAT is enabled. If NAT is enabled for a particular port, that port is firewall protected. The Enable IP Mapping function allows you to open a “hole” in your firewall to allow access to your LAN via the Internet. For example, you can use the IP mapping function to access an FTP server on your LAN via the Internet. IP Mapping is most suitable to fixed or static IP addressing. 1.
Chapter 5 - RouteFinder Manager Port Settings The Modem Settings options are used to configure the communication between your modem or ISDN TA and your RouteFinder serial port. You must specify the baudrate, modem, and modem string settings for your device. 1. To view or change the port settings, from the main Manager dialog box, click Port Settings. The Port Settings dialog box displays. 2. Complete the information as follows: Baudrate Use the list to select the Remote Access DTE speed for your device.
Chapter 5 - RouteFinder Manager Edit Login Script for Remote Access 1. To edit the login script for remote access, in the Port Settings dialog box, select the Enable Login Script check box. 2. The login Script dialog box displays. A sample remote access login script is shown below. If a remote access client is configured to “bring up a terminal window after dialing”, this remote access login script initiates. For Remote Access, the device will act as the server side.
Chapter 5 - RouteFinder Manager Wait 5 Wait ‘CONNECT’ Wait ‘CONNECT 6’ Other Go Jump4 Hangup The Modem will wait for 5 seconds before moving the next line in the login script. The Modem will wait for CONNECT to display before moving to the next command. Modem will wait for “CONNECT” to display before moving to the next command. If CONNECT does not display, the modem will go to line 6 of the login script. FUNCTION Begins PPP Goes back to line 4 of the login script. Hangs up the modem.
Chapter 5 - RouteFinder Manager 11 12 13 14 15 Go Hangup Send ‘AT S0=1’ Send ‘ATDT 8885678’ Wait ‘Connect’ 23 16 Wait ‘username:’ 23 17 18 19 20 21 22 23 24 Send ‘Stephen’ Wait ‘password:’ SH ‘5678’ Wait‘====>‘ Send‘1‘ Go Hangup Jump 2 Starts PPP mode (Rest of script ignored) Hangs up Modem Sends initial string ‘AT SO=1’ to modem Dials phone number 888-5678 (ISP #2) Waits for ISP to send reply ‘CONNECT’. If no CONNECT, goes to line 23. Waits for ISP to send reply ‘username’.
Chapter 5 - RouteFinder Manager Individual Port Options Individual Port Options lets you set the idle-timeout function for each serial port of the RouteFinder. You can set the number of minutes you want to allow a connection to stay idle before disconnection. The default idle timeout for IP Routing is 5 minutes. The default idle timeout for Remote Access is 0 minutes.
Chapter 5 - RouteFinder Manager If you select the Use ML-PPP option, select one of the following: Bandwidth on Demand When traffic becomes heavy, this option looks for other routes to relieve the load, such as another connection to an ISP (without ML-PPP). Dial-up a new port after number of clients equals The network device dials a new port when the number of users exceeds the number entered.
Chapter 5 - RouteFinder Manager 3. Complete the following information: DNS IP Address Enter the ISP’s DNS IP address. You may enter up to 4 ISP DNS IP addresses. Click Insert. IP Address Pool The IP Address Pool contains the range of IP addresses that will be automatically assigned to the clients of your network as they connect to the network. By default, the IP address pool range is from 100 to 200. Ranges are listed in the IP Address Pool table. To change the range, select the existing range of addresses.
Chapter 5 - RouteFinder Manager Static Routing For each different subnet on your LAN, enter: IP: Netmask: Gateway: Enter the (network/subnet) IP address to which you want to route. Enter the subnet mask of your Network IP address. Enter the IP address of the gateway device linking your network to the other network/subnet. The IP address should be in the same subnet as your RF102S. If you are using this device with the LAN-to-LAN function, the gateway IP should be set as the IP address of the RouteFinder.
Chapter 5 - RouteFinder Manager Filter Settings You can use Filter Settings to choose which packets are allowed to enter the network and which packets will be blocked. Filter Settings can be used to filter network services such as Mail, WWW, FTP, Telnet and News. 1. From the main Manager dialog box, select your RF102S, then Filter Settings. 2. The Filter Settings dialog box displays. 3. Select the Block tab or the Pass tab to define your filtering.
Chapter 5 - RouteFinder Manager 4. To filter packets to be passed or blocked, select TCP/IP or User from the Packets Defined by list. Packets Defined by TCP/IP If you choose to define by TCP/IP, you must enter the packet IP information. IP Address Enter the IP address of the packet to be Blocked or allowed to Pass. Netmask Enter the subnet mask for the packet.
Chapter 5 - RouteFinder Manager Packets defined by User If you choose to define by User, you must define the byte pattern of the packets. The RF102S uses the defined byte patterns to block or pass packets from the WAN or from the LAN. 1. In the Block tab, select the Enable Block User Defined Pattern Function check box. 2. In the Packets defined by User area, select From LAN or From WAN.
Chapter 5 - RouteFinder Manager Enable Client Filter Settings The Client Filter allows you to decide which services are allowed into your network and which clients are authorized to access them. 1. From the Filter Settings dialog box, select Enable Client Filter Settings. 2. Click Client Filter Settings. 3. The Filter Settings dialog box displays. The filter works by filtering TCP/IP port numbers. The 5 most commonly used port numbers are listed for you.
Chapter 5 - RouteFinder Manager LAN Local Client List In the Privileged Client Table, enter the clients you wish to have privileged access to the services that you have selected in the Filter Settings dialog box. The filter uses MAC addresses to identify the privileged clients. You can enter the MAC address directly or you can use the MAC address search tool by entering the IP address of the computer, then click Search to find the MAC address.
Chapter 5 - RouteFinder Manager Device Name The name of your network device displays. To change the name, simply enter a new name. If you are connecting to an ISP via modem or ISDN TA, and your ISP requires you to enter a computer name, you may use the device name that you’ve entered on this screen. Domain Name Enter your local network domain name. Device Password The RouteFinder manager does not come with a password enabled.
Chapter 5 - RouteFinder Manager Load Settings The Load Settings option allows you to load either the default settings of your network device or to load settings previously saved to a file. 1. From the main Manager dialog box, select the Load Settings option. 2. The Load Settings dialog box displays. 3. To return the RouteFinder to factory default settings, select Load Default Setting. 4. To load a configuration from a file, select Load Settings From File. 5.
Chapter 5 - RouteFinder Manager 3. Enter the location of the new firmware file in the Firmware File Directory box. RouteFinder Manager automatically detects the new firmware file name and displays it. The version number of your firmware also displays. 4. Click Upgrade to upgrade your firmware. 5. A message appears stating the upgrade has started. 6. After several minutes, an informational dialog box displays indicating the upgrade was successful. 7. Click OK. 8.
Chapter 6 - RouteFinder Monitor
Chapter 6 - RouteFinder Monitor RouteFinder Monitor RouteFinder Monitor is a utility that provides both monitoring and troubleshooting functions. Running RouteFinder Monitor 1. Double-click the RouteFinder Monitor icon, or select Start | Programs | RouteFinder Manager | RouteFinder Monitor. 2. The RouteFinder Monitor dialog box displays. Note: If you receive a message stating “Device is not found”, refer to the Troubleshooting chapter in this User Guide.
Chapter 6 - RouteFinder Monitor Terminate Connection The Terminate Connection option is designed to allow the Network Administrator to terminate an RF102S connection instantly. 1. From the main RouteFinder Monitor dialog box, select Terminate Connection. 2. The Terminate Connection dialog box displays. 3. Select Disconnect Port 1 or Disconnect Port 2. 4. Click Terminate Connection. 5. Click Exit to return to the RouteFinder Monitor dialog box.
Chapter 6 - RouteFinder Monitor Autosave If you wish to automatically save the information displayed on the monitor to a database file, enable the AutoSave function. Options for this function include: Overwrite database file This option saves the information collected by the monitor to a database file based on the time interval that you specify, overwriting the last saved database file.
Chapter 6 - RouteFinder Monitor Event Messages Event Messages are displayed in the lower half of the RouteFinder Monitor display. Event Messages provide information about the communication occurring between your network device, ISDN TA/modem and the remote server (ISP). To assist you in troubleshooting, you may point and click on any event message to bring up a help screen. TCP/IP Tab The TCP/IP tab displays all TCP/IP requests made by your network device.
Chapter 6 - RouteFinder Monitor Time Tab The Time Tab provides information about the amount of time the device has been powered on, the total connection time, the current connection time and the amount of data transferred and received. 1. From the main RouteFinder Monitor dialog box, click the Time tab. 2. The Time tab displays information for each port. Device Power Turned On Displays the time/date that power was turned on to your RF102S .
Chapter 6 - RouteFinder Monitor Status Tab The Status tab provides information about the status of the Serial ports. 1. From the RouteFinder Monitor dialog box, click the Status tab. 2. The Status tab information displays: WAN Ethernet This indicator light shows that either the IP Routing or the Remote Access function is in use. Async Port Modem Power: The indicator light is lit when the modem power is turned on.
Chapter 6 - RouteFinder Monitor Statistics Tab The Statistics tab indicates, by port, how many bytes of data have come in and out through the RouteFinder.. 1. From the RouteFinder Monitor dialog box, click the Statistics tab. 2. You can view the following information: IP Address The IP address of the network device. Name The Name as entered in the IP/Address name option of the RouteFinder Monitor dialog box. Tx Bytes Displays the number of bytes transmitted from the computer with this IP address.
Chapter 7 - LAN Client Settings
Chapter 7 - LAN Client Settings LAN Client Settings In order for a computer to access the Internet, the TCP/IP protocol must be installed on the computer. Computers on your local LAN as well as computers dialing in to your network may use dynamic or static IP addresses. Dynamic IP addresses may be automatically assigned by the DHCP function of the RF102S or another DHCP server. Static IP addresses can either be reserved from the DHCP server or manually configured on the individual workstation.
Chapter 7 - LAN Client Settings Adding the dial-up adapter (NT Server Connection): Windows 95/98: 1. Click Start | Settings | Control Panel. 2. Double-click the Network icon to open the Network dialog box. Win95 Win98 3. Click Add; the Select Network Component Type dialog box opens. 4. Select Adapter, then click Add. The Select Network adapters dialog box opens.
Chapter 7 - LAN Client Settings 5. In the Manufacturers option box, select Microsoft. In the Network Adapters option box select Dial-up adapter. 6. Click OK (twice) to return to, and then close, the Network dialog box. Windows NT: Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access to a remote computer or network, even if your computer is not on a network. 1. Double-click My Computer, then double-click Dial-Up Networking. The following screen is displayed: 2.
Chapter 7 - LAN Client Settings Adding Client for Microsoft Networks (NT Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Network Client and click Add. 3. The Select Network Client dialog box displays. In the Manufacturer’s option box, select Microsoft. In the Network Clients option box, select Client for Microsoft Networks. 4. Click OK to add this Client and return to the Network dialog box.
Chapter 7 - LAN Client Settings Set Your Primary Network Logon (NT Server Connection): Windows 95/98: 1. In the Primary Network Logon option box on the Configuration tab of the Network dialog box, select (the previously installed) Client for Microsoft Networks. 2. Click OK to close the Network dialog box. Set up Properties of Components (NT Server Connection): Dial-up Adapter: Windows 95/98: 1. In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter. 2. Click Properties.
Chapter 7 - LAN Client Settings Network Client: Windows 95/98: 1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks. 2. Click Properties. The Client for Microsoft Networks Properties dialog box opens. 3. On the General tab, select (check) Log on to Windows NT domain. 4. Enter the name of your Windows NT domain, as provided by your Network Administrator the Windows NT domain box. 5. Click OK to return to the Network dialog box. Identification: Windows 95/98: 1.
Chapter 7 - LAN Client Settings Access: Windows 95/98: 1. In the Network dialog box, click the Access Control tab. 2. In the Control Access to Shared resources using group, select Share-Level access control. 3. Click OK (twice) to return to, and then close, the Network dialog box. Note: You must restart your system for the new settings to take effect. Once your machine has restarted, you may continue the configuration process. Make Your New Connection (NT Server Connection): Windows 95/98: 1.
Chapter 7 - LAN Client Settings Dial in to your network (NT Server Connection): Windows 95/98: 1. You are ready to dial in to your network. 2. Double-click the new connection icon. The Connect To dialog box opens. 3. Enter the user name (if necessary) and password configured for you on the RF102S. Note: If your particular situation permits, select Save password. 4. Click Connect. 5.
Chapter 7 - LAN Client Settings 4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 5. In the Manufacturers option box, select Microsoft. In the Network Adapters option box select Dial-up adapter. 6. Click OK twice to return to and close the Network dialog box. Windows NT: Dial-up Networking adds PPP and SLIP protocol support, enabling your workstation to gain access to a remote computer or network, even if your computer is not on a network. 1.
Chapter 7 - LAN Client Settings Adding IPX/SPX (Novell Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. The Select Network Component Type dialog box opens. 2. Select Protocol and click Add. The Select Network Protocol dialog box opens. 3. In the Manufacturers option box, select Microsoft. In the Network Protocols option box, select IPX/SPX-compatible Protocol. 4. Click OK (twice) to return to, and then close, the Network dialog box.
Chapter 7 - LAN Client Settings Set Up Properties of Components (Novell Server Connection): Network Client: Windows 95/98: 1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks. 2. Click Properties. The Client for Microsoft Networks Properties dialog box opens. 3. On the General tab, select the Log on to Windows NT domain check box. 4. Enter the name of your Windows NT domain in the Windows NT domain box, as provided by your Network Administrator. 5.
Chapter 7 - LAN Client Settings 8. On the General tab, in the Preferred server field, enter the name of your Novell Server Domain. If necessary, select the First Network Drive, then ensure that Enable logon script processing is checked (enabled). (It’s the default.) 9. Click OK to return to the Network dialog box. Set Your Primary Network Logon: Windows 95/98: 1. In the Network dialog box, Configuration tab, select Client for NetWare Networks as the Primary Network Logon. 2. Click OK.
Chapter 7 - LAN Client Settings Set Dial-up type (Novell Server Connection): Windows 95/98: 1. Right-click the newly created connection icon, then click Properties. The My Connection dialog box opens. 2. On the General tab, click Server Type. The Server Types dialog box opens. Select PPP: Windows 95, Windows NT 3.5, Internet. 3. Select only the following items: Log on to network, Enable software compression, and TCP/ IP. Do not disturb any other items that are already checked.
Chapter 7 - LAN Client Settings Win95 Win98 3. Click Add. The Select Network Component Type dialog box opens. 4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 WinNT 5. (Win95/98 only) In the Manufacturers option box, select Microsoft. In the Network Adapters option box select Dial-up adapter. Note: In Windows NT workstation there is no Manufacturers option box. 6. Click OK twice to return to and close the Network dialog box.
Chapter 7 - LAN Client Settings Adding TCP/IP (Novell/NT Server Connection): Windows 95/98/NT: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Protocol and click Add. 3. The Select Network Protocol dialog box is displayed. In the Manufacturers option box [Win95 only], select Microsoft. In the Network Protocols option box, select TCP/IP [Win95/98] or TCP/ IP Protocol [WinNT only]. Note: Windows NT workstation has no Manufacturers option box. Win95/98 WinNT 4.
Chapter 7 - LAN Client Settings 3. The Select Network Service dialog box displays. In the Manufacturers option box, select Microsoft. Select File and Printer sharing for Microsoft Networks. Note: Windows 98 has no Manufacturers option box. Win95 4. Win98 Click OK twice to return to and close the Network dialog box. Adding IPX/SPX (Novell/NT Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. The Select Network Component Type dialog box opens. 2.
Chapter 7 - LAN Client Settings Adding Client for NetWare Networks (Novell/NT Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Network Client and click Add. 3. The Select Network Client dialog box displays. In the Manufacturer’s option box, select Microsoft. In the Network Clients option box, select Client for NetWare Networks. 4. Click OK to add this Client and return to the Network dialog box.
Chapter 7 - LAN Client Settings Set Up Properties of Components (Novell/NT Server Connection): Dial-up Adapter: Windows 95/98: 1. In the Network dialog box, Configuration tab, select the TCP/IP-Dial-up adapter option. 2. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected. 3. Verify that Obtain an IP Address Automatically is selected. 4. Click OK to close the TCP/IP Properties dialog box. Network Client: Windows 95/98: 1.
Chapter 7 - LAN Client Settings 8. On the General tab, in the Preferred server box, enter the name of your Novell Server Domain. Select the First Network Drive and Enable Logon Script processing. 9. Click OK. Network Protocol: Windows 95/98: 1. In the Network dialog box, Configuration tab, select IPX/SPX Compatible Protocol. 2. Click Properties. 3. Disable Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks.
Chapter 7 - LAN Client Settings Set Your Access Control: Windows 95/98: 1. In the Network dialog box, click the Access Control tab. 2. In the Control Access to Shared resources using group, select Share-Level access control. 3. Click OK twice to return to and close the Network dialog box. Note: You must restart your system for the new settings to take effect. Once your machine has restarted, you may continue the configuration process.
Chapter 7 - LAN Client Settings Dial in to your network (NT/Novell Server Connection): Windows 95/98: 1. You are ready to dial in to your network. 2. Double-click the new connection icon. The Connect To dialog box opens. 3. Enter the user name (if necessary) and password configured for you on the RF102S. Note: If your particular situation permits, select Save password. 4. Click Connect. 5.
Chapter 7 - LAN Client Settings 3. Click Add. The Select Network Component Type dialog box opens. 4. Select Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 5. In the Manufacturers list, select Microsoft. In the Network Adapters list, select Dial-up adapter. 6. Click OK twice to return to and close the Network dialog box.
Chapter 7 - LAN Client Settings Adding TCP/IP (Unix Server Connection): Windows 95/98/NT: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Protocol and click Add. 3. The Select Network Protocol dialog box is displayed. In the Manufacturers option box [Win95 only], select Microsoft. In the Network Protocols option box, select TCP/IP [Win95/98] or TCP/ IP Protocol [WinNT only]. Note: Windows NT workstation has no Manufacturers option box. Win95/98 4.
Chapter 7 - LAN Client Settings Make Your New Connection (Unix Server Connection): Windows 95/98: 1. Double-click My Computer. 2. Double-click the Dial-Up Networking folder. 3. Double-click Make New Connection (or Add New Connection, Win98). 4. Follow the onscreen instructions to configure your connection. Windows NT: 1. Double-click My Computer. 2. Double-click Dial-Up Networking. 3. When the Dial-Up Networking dialog box opens, click Install. 4.
Chapter 7 - LAN Client Settings Make New Connection (Windows 2000 only) Perform the following procedures to prepare your Windows 2000 PC workstation to access any of the remote servers and enable applications such as e-mail, Web browsing, file sharing, and printing. 1. Double-click My Computer. 2. Double-click the Network and Dial-up Connections folder. 3. Double-click Make New Connection. 4. Click Next, then follow the on-screen instructions to configure your connection.
Chapter 8 - LAN-to-LAN Settings
Chapter 8 - LAN -to- LAN Settings LAN -to- LAN Settings Setting up LAN -to- LAN Routing The majority of settings for LAN -to- LAN Routing are set up through RouteFinder Wizard or RouteFinder Manager when IP routing (NAT disabled) is configured. This section provides an overview of LAN -to- LAN Routing and shows you some of the benefits and limitations of LAN -toLAN Routing.
Chapter 8 - LAN -to- LAN Settings Using the Find Computer command If your clients are in different subnets or separated by a router, you will not be able to use the Find Computer function within Windows by selecting Start | Find | Computer. In the Find Computer dialog box, type the IP address of the computer you would like to find in the Named field.
Chapter 9 - Troubleshooting
Chapter 9 - Troubleshooting Troubleshooting This chapter provides a list of common problems encountered while installing, configuring or administering the RF102S. In the event you are unable to resolve your problem, refer to the Service, Warranty and Technical Support chapter of this User Guide for information about contacting our Technical Support representatives.
Chapter 9 - Troubleshooting Problem #3 The RouteFinder is connected to the modem, but has problems accessing the Internet. • Verify that the workstation has TCP/IP properly configured. • Attempt to ping the IP address of the RF102S. • Use RouteFinder Monitor to see if the async port has successfully acquired a dynamic IP address from the ISP, or if the static IP address is valid. • Use Winipcfg (Windows 95/98) or ipconfig (Windows NT/ 2000) to check to see if the computer’s IP settings are correct.
Chapter 9 - Troubleshooting • If the scenario described above does not fit your situation, use RouteFinder monitor to view all events that are taking place between the modem and your ISP as you attempt to make a connection (for example, a busy signal). Problem #8 After installing my RF102S, my modem connection seems to be slower. • The RouteFinder device should have no effect on the modem speed. However, if more than one client is using the same modem through the RouteFinder, the speed will be reduced.
Chapter 10 - Service, Warranty and Technical Support
Chapter 10 - Service, Warranty and Technical Support Introduction This chapter begins with the terms of your RouteFinder’s warranty. In the Software User License Agreement section, you will find details about your software license agreement with Multi-Tech Systems. The Technical Support section offers information about on-line registration as well as phone numbers for contacting our Technical Support group.
Chapter 10 - Service, Warranty and Technical Support Addendum for International Products Distributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product. Amex, Inc. 2724 Summer Street NE Minneapolis, MN 55413 U.S.A. Tel: +(763) 331-3251 Fax: +(763) 331-3180 Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you. When calling the U.S.
Chapter 10 - Service, Warranty and Technical Support Software User License Agreement IMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGE This license agreement is a legal agreement between you (either an individual or a single entity) and Multi-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computer software and may include associated media, printed materials, and “online” or electronic documentation (“SOFTWARE PRODUCT”).
Chapter 10 - Service, Warranty and Technical Support ware must be destroyed or returned to Multi-Tech Systems, Inc. within 90 days of receipt of the software upgrade or update. 4. WARRANTY. MTS warrants that the software will perform substantially in accordance to the product specifications in effect at the time of receipt by Customer. If it fails to perform accordingly, MTS will optionally repair any defect, or replace it.
Chapter 10 - Service, Warranty and Technical Support Technical Support Multi-Tech provides free technical support for as long as your product remains in service. Before calling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also, ensure you have completed the Recording RouteFinder Information section below.
Chapter 10 - Service, Warranty and Technical Support Ordering Accessories SupplyNet, Inc. can provide you with replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: (800) 826-0279 Fax: (914) 267-2420 Email: info@thesupplynet.com Internet: http://www.thesupplynet.
Appendix
Appendix Appendix A - Regulatory Compliance Information Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix Appendix B - Tools for your RF102S RouteFinder Monitor If you are having problems, the RouteFinder Monitor can be a valuable tool to assist in troubleshooting. Additional troubleshooting information is available through the on-line help screens. Refer to Chapter 6 for more information about using the RouteFinder monitor. PING Ping is an acronym for Packet Internet Groper. The PING utility is used as a diagnostic tool to determine if a communication path exists between two devices on the network.
Appendix TRACERT TRACERT is an extensive PING utility that allows you to trace the route of an IP address. The utility reports the number of router hops, the time for each hop, and any failed attempts to cross a hop. The information provided by this utility assists you to locate the specific site of a failed PING. You can run TRACERT at the DOS prompt (for example, c:\tracert www.yahoo.com).
Appendix To RF102S Male 9-Pin DB-9 Male DB-25 CD 1 8 CD RCV 2 3 RCV XMT 3 2 XMT DTR 4 20 DTR GROUND 5 7 GROUND DSR 6 6 DSR RTS 7 4 RTS CTS 8 5 CTS RING 9 22 RING To Modem or ISDN TA 107
Glossary
Glossary The following is a glossary of terms used in this manual: B Baudrate Baudrate refers to the number of bits per second (Bps) that are transmitted between your network device and modem or ISDN TA. D DHCP (Dynamic Host Configuration Protocol) A protocol that was made to lessen the administrative burden of having to manually configure TCP/IP Hosts on a network.
Glossary IP Addresses A computer on the Internet is identified by an IP Address. A computer’s IP address is like a telephone number. It identifies one address or in this case one computing device. Every computer or device on the network must have a different IP address. An IP address consists of four groups of numbers called octets, which are separated by periods. For example, 213 .0.0.1 is an IP address. An IP address consists of a network portion and a host portion.
Glossary If someone on the Internet tries to access your network, the firewall function of the RouteFinder stops the request. The device will not reverse translate network addresses unless you have specifically allowed this feature using the Virtual Server function (IP Mapping). NetworkAddress The network portion of an IP address. For a class A network, the network address is the first byte of the IP address. For a class B network, the network address is the first two bytes of the IP address.
Chapter 5 - RouteFinder Manager transmit and route data packets. The format of an IP address is a 32-bit numeric address written as four octets separated by periods. Each number can be zero to 255. Within an isolated network, you can assign IP addresses at random as long as each one is unique. However, connecting a private network to the Internet requires using registered IP addresses to avoid duplication.
Index Index A Adding TCP/IP ......................................... 66, 86 ASYNC ............................................................. 8 Authentication ................................................ 35 Available Devices ..................................... 31, 56 B Back Panel ....................................................... 8 Baudrate ......................................................... 39 C Cabling ...........................................................
Index Refresh Device List ........................... 31, 51, 56 Registering your product .............................. 101 Regulatory Compliance ................................ 104 Remote Access .............................................. 37 Reset ................................................................ 8 RouteFinder Manager .................................... 31 RouteFinder Monitor ....................................... 56 routing ............................................................
