MultiConnect® rCell 500 Series Router User Guide
MULTICONNECT® RCELL 500 SERIES ROUTER USER GUIDE MultiConnect® rCell 500 Series Router User Guide Model: MTR5-LEU2 Part Number: S000589 Copyright This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2014 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
CONTENTS Contents Product Overview .................................................................................................................................................... 6 Package Contents .................................................................................................................................................... 7 System Requirements .........................................................................................................................................
CONTENTS 6 to 4 ......................................................................................................................................................................... 26 6 in 4 ......................................................................................................................................................................... 27 NAT Setup ....................................................................................................................................
CONTENTS GRE Tunnel.................................................................................................................................................................. 41 Redundancy ........................................................................................................................................................... 42 VRRP........................................................................................................................................................
PRODUCT OVERVIEW Product Overview Thank you for purchasing the MultiConnect rCell 500 Series. The MultiConnect rCell 500 offers secure data communication between different types of devices.
PACKAGE CONTENTS Package Contents Contents Description One MultiConnect rCell 500 Two 4G Antennas Two WiFi Antennas One Power Adapter (DC12/2A). The maximum power consumption is 15.5W.
PACKAGE CONTENTS Contents Description Power Port Four Rubber Feet 8 MultiConnect® rCell 500 Series Router User Guide
SYSTEM REQUIREMENTS System Requirements Network Requirements ■ An Ethernet RJ-45 cable or DSL modem ■ 4G cellular service subscription ■ 802.11b/g/n wireless clients ■ 10/100 Ethernet adapter Configuration Utility Requirements ■ Operating System Requirements ■ Windows®XP with SP2 or higher ■ Macintosh ■ Linux-based operating system ■ Browser Requirements ■ Internet Explorer 9.0 or higher ■ Chrome 2.0 or higher ■ Firefox 3.0 or higher ■ Safari 3.
LED INDICATORS LED Indicators Indicator Label Description Power Source 1 Continuously ON: Device is powered by source 1. Power Source 2 Continuously ON: Device is powered by source 2. Note: If both power source 1 and 2 are connected, the device will choose power source 1 first. In this instance, the LED for power source 2 will remain OFF. WLAN (WiFi) WIFI Continuously ON: Wireless radio is enabled. Flashing: Data packets are being transferred. OFF: Wireless radio is disabled.
SPECIFICATIONS Specifications MTR5-LEU2 Category Description General Performance Frequency Bands LTE, HSPA+GSM/GPRS/EDGE LTE FDD: B1/B2/B3/B5/B7/B8/B20 HSPA+ Band: 850/900/1900/2100 MHz GSM/GPRS/EDGE Band: 850/900/1800/1900 MHz Radio Cellular Wi-Fi 4G LTE Radio 802.
SPECIFICATIONS Category Description Certifications, Compliance, Warranty EU Compliance Safety Compliance Network Compliance Warranty R&TTE IEC 60950-1 GCF Two years Note: The radio’s performance may be affected at the temperature extremes. This is considered normal. There is no single cause for this function. It is the result of an interaction of several factors, such as the ambient temperature, the operating mode, and the transmit power.
RF SPECIFICATIONS RF Specifications Operating Band Tx Rx UMTS Band I 1920 MHz - 1980 MHz 2110 MHz - 2170 MHz UMTS Band II 1850 MHz - 1910 MHz 1930 MHz - 1990 MHz UMTS Band V 824 MHz - 849 MHz 869 MHz - 894 MHz UMTS Band VIII 880 MHz - 915 MHz 925 MHz - 960 MHz GSM 850 824 MHz - 849 MHz 869 MHz - 894 MHz GSM 900 880 MHz - 915 MHz 925 MHz - 960 MHz GSM 1800 (DCS) 1710 MHz - 1785 MHz 1805 MHz - 1880 MHz GSM 1900 (PCS) 1850 MHz - 1910 MHz 1930 MHz - 1990 MHz LTE Band I 1920 MHz - 19
INSTALLING AND USING THE ROUTER Installing and Using the Router Installing SIM Cards The SIM card slots are located on the bottom of the device. Note: Before installing or changing the SIM card, make sure the device is turned OFF and power is disconnected. 1. 2. 3. 4. 5. 6. 14 Unscrew and remove SIM card cover. Slide SIM card socket toward hinge to unlock. Lift up SIM holder and insert SIM card, making sure notch is lined up correctly. Lay SIM holder down. Slide SIM socket away from hinge to lock.
INSTALLING AND USING THE ROUTER Attaching Cables and Antennas 1. 2. 3. 4. Attach 4G antennas to the device's front panel by screwing them into the designated connectors. Attach WiFi antennas to the device's side panel by screwing them into the designated connectors. Attach cables to their corresponding ports on the device's front panel. Note: During configuration use ports E2 to E4 only. DO NOT attach Ethernet cable to E1/WAN port.
INSTALLING AND USING THE ROUTER After logging in, select the appropriate language. From the menu on the left, click Wizard. 1. 2. 3. 4. 5. 6. 7. 8. 16 To start the Wizard, click Next. Change the login password of the web UI. Click Next. Select the correct Time Zone. Click Next. Select the WAN type and address. Click Next. Setup the LAN address and Subnet Mask. Click Next. Setup WiFi connection. Click Next. Verify that the Wifi Router Network setup summary is correct. Click Apply. Apply and Restart.
BASIC NETWORK Basic Network WAN Setup This device has three WAN interfaces to support different WAN connections. Configure these individually to maximize Internet connection setup. ■ Ethernet WAN 1: You can configure the fourth Ethernet port as a WAN. To setup, plug in the Ethernet cable from an external modem and follow UI setup. ■ 3G/4G WAN 2:There is one 3G/4G built in modem. To setup, insert SIM card and follow UI setup. ■ 3G/4G WAN 3: There is one USB port that supports a 3G/4G dongle.
BASIC NETWORK WAN Type Description PPP over Ethernet (PPPoE) Widely used for ADSL connections. PPTP This WAN type is used primarily in Russia. L2TP The WAN type is used primarily in Israel. WAN Click Edit, next to the WAN type you want view or configure. ■ Plysical Interface: Choose Ethernet, 3G/4G, or USB 3G/4G. ■ Operation Mode: WAN-1 is set to Always on. Options are Always on, Failover, or Disable for other WAN connections. ■ Line Speed: Manually set your upload and download Mbps. 4G WAN 1. 2.
BASIC NETWORK Ethernet WAN To access the Ethernet WAN settings, click Internet Setup. Click Edit next to the Ethernet WAN you want to configure. WAN types available are Dynamic IP, Static IP, PPPoE, PPTP, and L2TP. Static IP Use this option if your ISP provides a fixed IP address. Enter the appropriate IP address, subnet mask, and gateway address provided to you. The device will not accept IP addresses that are not in the correct format. ■ WAN IP Address: Enter the provided IP Address.
BASIC NETWORK ■ Secondary DNS: Enter the secondary DNS IP Address. Can be left blank if your ISP doesn't supply one. ■ Connection Control: Select the connection control scheme from the list. Options are: Auto-Reconnect (Always on), Connect-on-Demand, and Connect Manually. ■ Service Name: Your ISP may provide you with a specific service name when connecting with PPPoE. ■ Assigned IP Address: Your ISP may provide you with a fixed IP address for this type of connection. ■ MTU: The default value is 0 (Auto).
BASIC NETWORK ■ MTU: The default value is 0 (Auto). ■ MPPE: Enable this option to add encryption on transferred and received data packets. ■ NAT: Check to enable. If you enable, there will be no NAT mechanism between the LAN and WAN. ■ Network Monitoring: Check to enable. ■ IGMP: Choose Enable or Disable the IGMP snooping function. When enabled, the device will detect all IGMP messaged exchanged.
BASIC NETWORK ■ DHCP Server: Specify a DHCP server. This device provides up to four DHCP servers to handle requests from different VLANs. WiFi Setup The WiFi settings allow you to set the wireless LAN configuration. Once the configurations is complete, your device will be ready to support your local WiFi devices. This device supports the following wireless operation modes: AP Router Mode, WDS Hybrid Mode, and WDS Only Mode.
BASIC NETWORK Authentication Type Description WPA2 In this mode you have to specify the IP address and port number for the RADIUS server. The key value is shared by the device and RADIUS server. The available encryption modes are TKIP, AES, or TKIP/AES. WPA-PSK/WPA2-PSK This mode is used when some clients only support WPA-PSK and others use WPA2PSK. You don't need an additional RADIUS server for user authentication. WPA/WPA2 This mode is used when some clients only support WPA and others use WPA2.
BASIC NETWORK Authentication Type Description WPA2 In this mode you have to specify the IP address and port number for the RADIUS server. The key value is shared by the device and RADIUS server. The available encryption modes are TKIP, AES, or TKIP/AES. WPA-PSK/WPA2-PSK This mode is used when some clients only support WPA-PSK and others use WPA2PSK. You don't need an additional RADIUS server for user authentication. WPA/WPA2 This mode is used when some clients only support WPA and others use WPA2.
BASIC NETWORK Wireless Client List The Wireless Client List page you can see the connected wireless clients. You can choose to see all connected clients or only clients on a specific AP. Advanced Configuration Advanced wireless setup is used to optimize the wireless performance under the specific installation environment. ■ Beacon Interval: Beacons are broadcast packets that are sent by a wireless AP/router.
BASIC NETWORK DHCPv6 When DHCPv6 is selected, do the following: ■ IPv6 DNS (WAN IPv6 address) Settings: Choose Obtain DNS Server address Automatically or Use the following DNS address. ■ LAN IPv6 address settings: Enter the LAN IPv6 address and ignore the LAN IPv6 Link-Local address. ■ Address auto-configuration settings: ■ Auto-configuration: Disable or Enable auto-configuration. ■ Auto-configuration type: Select stateless or stateful (Dynamic IPv6).
BASIC NETWORK 6 in 4 When 6 in 4 is selected, do the following: ■ 6 in 4 Tunnel Settings: Add remote/local IPv4 address and local IPv6 address, then set primary and secondary DNS addresses manually. ■ LAN IPv6 address setting: LAN IPv6 address and LAN IPv6 Link-Local address ■ Address auto-configuration settings: ■ Auto-configuration: Disable or Enable auto-configuration. ■ Auto-configuration type: Select stateless or stateful (Dynamic IPv6).
BASIC NETWORK DMZ DMZ (DeMilitarized Zone) Host is a host without the protection of firewall. It allows a computer to be exposed to unrestricted 2-way communication for Internet games, Video conferencing, Internet telephony and other special applications. If a specific application is blocked by NAT mechanism, you can indicate that LAN computer as a DMZ host to solve this problem. Note: This feature should be used only when needed.
BASIC NETWORK Serial Port This device has one DB-9 male port used for serial communication. To use, connect an RS-232 or RS-485 serial device to an IP-based Ethernet LAN. Port Configuration Before using a Virtual COM or Modbus, configure the DB-9 male port first. ■ Operation Mode: Choose the purpose of the port. It can be Virtual COM or Modbus. To prevent unknown serial devices from connecting, you can disable this option.
BASIC NETWORK ■ Operation Mode: Choose TCP Client. ■ Listen Port: Enter the listening port of the TCP connection. ■ Trust Type: Choose Allow All to allow all TCP clients to connect. Choose Specific IP to allow certain TCP clients. ■ Max Connection: Set the maximum number of concurrent TCP connections. Up to four connections can be established at the same time. ■ Connection Idle Timeout: The TCP connection will be terminated if it idles longer then this timeout setting.
BASIC NETWORK ■ Serial Protocol: Defines the protocol used on serial communication. ■ Listen Port: Defines the TCP or UDP port that Masters connect to. ■ Serial Response Timeout: If the serial side does not respond within a specific time, data is dropped and not transmitted. ■ Serial Timeout Retries: If set to 0, the gateway doesn't store TCP packets in the buffer.
ADVANCED NETWORK Advanced Network This device supports advanced network features, such as Firewall, QoS, Security, Redundancy, and Management. Firewall The firewall function includes Packet Filters, URL Blocking, MAC control, and Options. Packet Filters Packet filters include outbound and inbound filters. This enables you to control what packets are allowed to pass through the router. You can select two filtering policies: ■ Allow all to pass, except those match the specified rules.
ADVANCED NETWORK ■ MAC Control: Check to enable MAC Control. ■ Black List/White List: Choose one of the following conditions: ■ Allow all to pass, except those match the specified rules. ■ Deny all to pass, except those match the specified rules. ■ Log Alert: Check to enable Log Alert. This will record events that are blocked by these rules. ■ Known MAC from LAN PC List: All connected clients and their MAC Address are displayed. ■ MAC Address: Enter the MAC address of the local device.
QUALITY OF SERVICE Quality of Service QoS (Quality of Service) prioritizes incoming data, and prevents data loss due to factors such as jitter, delay, and dropping. QoS helps to prioritize data as it enters your router. By attaching special identification marks or headers to incoming packets, QoS determines which queue the packets enter, based on priority. QoS Configuration Before QoS can work correctly, this gateway needs to know available bandwidth of WAN connection.
QUALITY OF SERVICE ■ SESSION: This option is only available when Connection Sessions is chosen in Service field. The maximum number of session is 20000. ■ Direction: Select the traffic direction to be applied for this rule. ■ Sharing Method: This option is only available when MAXR, MINR, SESSION are chosen in Control field. If you want to apply the value of Control setting on each selected host, then you need select “Single”. ■ Schedule: The QoS rule can be turn off according to the schedule you specified.
VPN SETUP VPN Setup A virtual private network (VPN) extends a private network across a public network, such as the Internet. It enables a computer to send and receive data across shared or public networks as if it were directly connected to the private network, while benefiting from the functionality, security, and management policies of a private network. VPN-IPSec ■ VPN-IPSEC: Check Enable to trigger the function of VPN-IPSEC.
VPN SETUP ■ Dead Peer Detection: This feature will detect if a remote VPN gateway still exists, indicate the interval between every detection, and assign value for timeout. ■ XAUTH: For the extended authentication function (XAUTH), the VPN client (or initiator) needs to provide additional user information to the remote VPN server (or VPN gateway). The VPN server would reject the connect request from VPN clients because of invalid user information, even though the pre-shared key is correct.
VPN SETUP ■ PFS Group: Configures Perfect Forward Secrecy for connections created with this IPSec transport profile by assigning a Diffie-Hellman prime modulus group. There are three groups can be selected: Group 1, Group 2, Group 5. ■ Disable: No PFS group. ■ Group 1: 768-bit Diffie-Hellman prime modulus group. ■ Group 2: 1024-bit Diffie-Hellman prime modulus group. ■ Group 5: 1536-bit Diffie-Hellman prime modulus group.
VPN SETUP ■ Enable: Check enable IPSec Proposal with this rule. IPSec-Manual Setting ■ Tunnel name: Assign a name for this tunnel. ■ Method: There are IKE and Manual options. Choose Manual here. ■ Local subnet: The subnet of LAN site of local VPN gateway. It can be a host, a partial subnet, or the whole subnet of LAN site of local gateway. ■ Local Netmask: The local netmask and associated local subnet can define a subnet domain for the devices connected via the VPN tunnel.
VPN SETUP ■ MPPE Encryption Mode: Check to enable MPPE encryption. The MPPE needs to work with MSCHAP(v1 or v2) authentication. ■ Encryption Length: Choose encryption length of MPPE encryption. ■ User Account: Input up to 10 different user accounts for PPTP server. ■ Connection Status: The connected PPTP user & connection information will be shown in this table. VPN-PPTP Client ■ VPN-PPTP Client: Enable or Disable PPTP client function.
VPN SETUP ■ MPPE Encryption Mode: Check to enable MPPE encryption. The MPPE needs to work with MSCHAP(v1 or v2) authentication. ■ Encryption Length: Choose encryption length of MPPE encryption. ■ User Account: Input up to 10 different user accounts for L2TP server. ■ Connection Status: The connected L2TP user & connection information will be shown in this table. VPN-L2TP Client ■ VPN-L2TP Client: Enable or Disable L2TP client function.
REDUNDANCY Redundancy VRRP The Virtual Router Redundancy Protocol (VRRP) is a computer networking protocol that allows a backup router or switch to automatically take over if the primary (master) router or switch fails. This increases the availability and reliability of routing paths via automatic default gateway selections on an IP network. ■ Enable: Enable or Disable the VRRP function. ■ Virtual Server ID: Means Group ID. Specify the ID number of the virtual server.
SYSTEM MANAGEMENT System Management TR-069 ■ TR-069: Check to enable. SNMP Simple Network Management Protocol (SNMP), is a protocol designed to give a user the capability to remotely manage a computer network by polling and setting terminal values and monitoring network events. ■ Enable SNMP: You can check “Local”, “Remote” or both to enable SNMP function. If “Local” is checked, this device will respond to the request from LAN. If “Remote” is checked, this device will respond to be request from WAN.
APPLICATIONS Applications This device is equipped with a 3G/4G module as WAN interface, and it also provide the SMS feature for you to use. Mobile Application SMS Users can send certain SMS to this gateway to activate some actions, such as connect/disconnect/reconnect WAN connection or reboot the system. The gateway can also send SMS to users to alert some events automatically. Management Settings: ■ Remote Management via SMS: Check this to enable this function.
APPLICATIONS ■ Phone 1~5: For security concern, this gateway won’t deal with the command if that phone number is not in the list even the security key is correct. The phone number must be with the international prefix (i.e. +886939123456). You can also assign specific phone number can send command and/or also can receive notifications. Create Message Create a new SMS message.
SYSTEM System System information, system logs, use system tools for system update and do service scheduling and system administration setting are displayed. System Information System Information is displayed on this page. System Status Web Log ■ Log Types: You can select the log types to be collected in the web log area. There are “System”, “Attacks”, “Drop”, and “Debug” types for you to select. ■ Web Log: You can browse, refresh, download, and clear the log messages.
SYSTEM FW Upgrade If new firmware is available, you can upgrade router firmware through the WEB GUI here. Press Browse to indicate the file name of new firmware, and then press Upgrade to start to upgrade new firmware on this device. If you want to upgrade a firmware which is from GPL policy, please check Accept unofficial firmware Note: Do not turn off device until upgrade is complete. System Time ■ Time Zone: Select a time zone where this device located.
MMI MMI Web UI You can enable and disable the HTTPS option for web administrator access in this section. Set UI administration time-out duration give remote administration host port in this page. When the host port is given please remember to check the enable box and save your settings.
SAFETY WARNINGS Safety Warnings Lithium Battery ■ A lithium battery located within the product provides backup power for the timekeeping. This battery has an estimated life expectancy of ten years. ■ When this battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. ■ Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech Systems, Inc.
SAFETY WARNINGS Interference with Pacemakers and Other Medical Devices Potential interference Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the Advancement of Medical Instrumentation (AAMI) standard.
REGULATORY INFORMATION Regulatory Information EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain
REGULATORY INFORMATION Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc Certificate of Compliance 2011/65/EU Multi-Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS).
REGULATORY INFORMATION and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染 控制管理办法》（第 39 号），也称作中国 RoHS, 下表列出了 Multi-Tech Systems, Inc.
