User guide

5 Warranty, Service, and Technical Support
CommPlete Communications Server 15
Technical Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of
your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-
2439 (USA and Canada) or (612) 785-3500 (local and international). Please record PS9648 information in
the spaces provided below, and have it available when you call. If your PS9648 requires service, the techni-
cal support specialist will guide you on how to send it in.
Recording Product Information
Please record the following information about your PS9648 to help Technical Support answer your questions. (The
same information is requested on the Warranty Registration Card.)
Model no.:_____________________________________________________________________
Serial no.: _____________________________________________________________________
Please note the status of your power supply in the space below before calling Technical Support. This
includes the LED indicator, screen messages, diagnostic test results, problems with a specific application,
etc.
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