MVP100GK Quick Start Guide
Quick Start Guide MultiVOIP Gatekeeper MVP100GK 82010281, Revision B This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2004, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
CONTENTS Introduction ................................................................................................................4 Gatekeeper Basics.......................................................................................................4 Safety Warnings..........................................................................................................5 Lithium Battery Caution ...........................................................................................
Introduction Introduction Welcome to Multi-Tech’s new MultiVOIP™ Gatekeeper, Model MVP100GK, a turnkey hardware and software solution that enables network managers and intranet managers to define and control how H.323 voice traffic is managed over IP networks. The Gatekeeper is a complementary product to the MultiVOIP family. The Gatekeeper is an industry-standard mechanism for call control and routing, basic telephony services, H.
Safety Safety Warnings Lithium Battery Caution A lithium battery on the voice/fax channel board provides backup power for the timekeeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. Warning: There is danger of explosion if the battery is incorrectly replaced. Safety Warnings Telecom 1.
Safety Safety Recommendations for Rack Installations • • • • • • 6 Ensure proper installation of the Gatekeeper in a closed or multi-unit enclosure by following the recommended installation as defined by the enclosure manufacturer. Do not place the Gatekeeper directly on top of other equipment or place other equipment directly on top of the Gatekeeper.
Installation Gatekeeper Startup Tasks Task Summary ● Collecting Phone/IP Details ( vital! ) The Gatekeeper must be configured to interface with your particular voip network. To do so, certain details must be known about each MultiVOIP that uses the services of the Gatekeeper. ● Placement Decide where you’ll mount the unit. ● Command/Control Computer Setup: Some modest minimum specifications must be met. A COM port must be set up.
Installation Unpacking Check the items on the Gatekeeper shipping list to ensure that you have received the correct options and accessories. Unpack the unit and inspect it for visible shipping damage. If damage is observed, do not power-on the unit; contact Multi-Tech's Tech Support for advice. If no damage is observed, place the Gatekeeper in its final location. Cabling Cabling your Gatekeeper entails making the proper connections for power, command port, and Ethernet network.
Installation 4. If you intend to configure the Gatekeeper remotely using the Gatekeeper Windows GUI, connect an RJ-11 phone cable between the Command Modem connector (at the rear of the Gatekeeper) and a receptacle served by a telco POTS line. See below figure. The Command Modem is built into the Gatekeeper unit. To configure the Gatekeeper remotely using its Windows GUI, you must call into the Gatekeeper’s Command Modem.
Loading Software Loading Gatekeeper Software The software loading procedure does not present every screen or option in the loading process. It is assumed that someone with a thorough knowledge of Windows and the software loading process is performing the installation. The MultiVOIP Gatekeeper software and User Guide are contained on the Gatekeeper product CD. Because the CD is auto-detectable, it will start up automatically when you insert it into your CD-ROM drive.
Loading Software 4. A ‘Thank you for choosing..’ screen appears. Press Enter or click Next to continue. 5. Follow the on-screen instructions to install your Gatekeeper software. The first screen asks you to choose the folder location of the files of the Gatekeeper software. Choose a location and click Next. Multi-Tech Systems, Inc.
Loading Software 6. At the next screen, you must select a program folder location for the Gatekeeper software program icon. Click Next. Transient progress screens will appear while files are being copied. 12 Multi-Tech Systems, Inc.
Loading Software 7. On the next screen you can select the COM port that the command PC will use when communicating with the Gatekeeper unit. 8. A completion screen will appear. Click Finish. Multi-Tech Systems, Inc.
Loading Software When setup of the Gatekeeper software is complete, you will be prompted to run the Gatekeeper software to configure the VOIP. Software installation is complete at this point. 14 Multi-Tech Systems, Inc.
Local Configuration Local Configuration This manual primarily describes local configuration with the Windows GUI. After IP addresses have been set locally using the Windows GUI, most other aspects of configuration can be handled through the web browser GUI. In most aspects of configuration, the Windows GUI and web-browser GUI differ only graphically, not functionally. Pre-Requisites To complete the configuration of the Gatekeeper unit, you must know several things about the overall system.
Local Configuration 1. Start Gatekeeper Configuration Program. Launch the Gatekeeper program from the Windows Start | Programs | Gatekeeper x.xx-Gxx (Version number) |Configuration and click. 2. The Gatekeeper main screen appears. If the main screen appears grayed out and seems inaccessible, verify command port connection. In the lower left corner of the screen, the connection status of the Gatekeeper will be displayed. The messages in the lower left corner will change as detection occurs.
Local Configuration 3. Set IP Parameters. This dialog box can be reached by pulldown menu – (Configuration|IP), toolbar icon, keyboard shortcut, or sidebar. In each field, enter the values that fit your particular network. 4. Diff Serv Parameters group’s values pertain to a differential prioritizing system for IP packets as handled by Diff Serv-compatible routers. The Call Control PHB (Per Hop Behavior) value prioritizes call setup IP packets.
Local Configuration 8. Change Gatekeeper Name. From the Main Gatekeeper screen, click on Gatekeeper|Parameters and the Network Parameters screen is displayed 9. In the GK-ID window change the default Gatekeeper name MVP_SGK to your Gatekeeper name. 10. Click OK to save your new Gatekeeper name. 18 Multi-Tech Systems, Inc.
MultiVOIP Phone Book Configuration MultiVOIP Phone Book Configuration The Phone Book Configuration screen for each MultiVOIP registering with the Gatekeeper has to contain the Gatekeeper IP address, Gatekeeper Name, and click on Register with Gatekeeper. A generic Phone Book Configuration screen for a MVP410 and MVP 2410 is shown below. The Gateway Name should have already been changed to the name for this MultiVOIP.
MultiVOIP Phone Book Configuration MultiVOIP Inbound Phone Book Configuration Each MultiVOIP in your network requires at least one entry to receive a phone call from another MultiVOIP in your network. Typically, a multiVOIP will have two Inbound Phone Book entries; one set for access to its local PBX extensions and a second set for access to its local area PSTN. Your first set of entries will typically provide access to this MultiVOIP’s local PBX extensions.
MultiVOIP Phone Book Configuration 1. To open the Add/Edit Inbound Phone Book screen, click Phone Book|Phone Book Modify|Inbound Phone Book|Add Entry. 2. Enter your remove prefix number in the Remove Prefix window to allow access to this MultiVOIP’s local PBX extensions. 3. Enter your add prefix number in the Add Prefix window to allow access to this MultiVOIP’s local PBX extensions. 4.
MultiVOIP Phone Book Configuration MultiVOIP Outbound Phone Book Configuration Each MultiVOIP in your network requires at least one outbound phone entry to call another MultiVOIP in your network. Typically, a MultiVOIP will have two Outbound Phone Book entries; one set to provide access to each locations PBX extensions and a second set for access to each locations area PSTN. 22 Multi-Tech Systems, Inc.
MultiVOIP Phone Book Configuration Your first set of entries will typically allow access to a neighboring MultiVOIP’s PBX extensions. This will allow your local phone users to dial out of the local area to a neighboring MultiVOIP location. You need to consider the Destination Pattern and Remove Prefix in the Phone Number Details group, Description of this outbound phone book, and check Use Gatekeeper box and enter your Gateway Prefix in the H.323 group. 1.
MultiVOIP Phone Book Configuration Connectivity Test When you have finished configuring your inbound and outbound phone books for your VOIP network, verify that your gateways are registered with the gatekeeper and then make a call to a VOIP in your network and verify that the Gatekeeper is conducting the call correctly. 1. From the Gatekeeper main screen, click on GateKeeper|Endpoints and verify that gateways are registered with the Gatekeeper. 2.
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