User guide

Chapter 5 – Configuring the Phone Book
MultiVOIP® Voice/Fax over IP Gateways 87
Configuring the Inbound Phonebook
1. Open the MultiVOIP program. (Start | MultiVOIP xxx | Configuration)
2. Go to Phone Book | Inbound Phonebook | Add Entry.
3. In the Remove Prefix field, type the local calling code (area code, country code, city code, and so on)
preceded by any other access digits that are required to reach your local site from the remote VOIP location.
Think of it as though the call were being made through the PSTN – even though it is not.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Seattle is area 206. Chicago
employees must dial 81 before
dialing any Seattle number on the
VOIP system.
Answer: 1206 is prefix to be
removed by local (Seattle) VOIP.
London/Birmingham system.
Inner London is 0207 area.
Birmingham employees must dial 9
before dialing any London number
on the VOIP system.
Answer: 0207 is prefix to be
removed by local (London) VOIP.
Rotterdam/Bordeaux system.
Rotterdam is country code 31, city
code 010. Bordeaux employees
must dial 903110 before dialing any
Rotterdam number on the VOIP
system.
Answer: 03110 is prefix to be
removed by local (Rotterdam) VOIP.
4. In the Add Prefix field, type digits that must be dialed from your local VOIP to access the PSTN.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
On Seattle PBX, “9” is used to get an
outside line.
Answer: Local (Seattle) VOIP adds 9
as prefix.
London/Birmingham system.
On London PBX, “9” is used to get
an outside line.
Answer: Local (London) VOIP add 9
as prefix.
Rotterdam/Bordeaux system.
On Rotterdam PBX, “9” is used to
get an outside line.
Answer: Local (Rotterdam) VOIP
adds 9 as prefix.
5. In the Channel Number field, enter Hunting. The hunting value means the VOIP unit assigns the call to the
first available channel. If desired, you can assign specific channels to specific incoming calls, that is, to any
set of calls received with a particular incoming dialing pattern.
6. In the Description field, type the ultimate destination of the calls. For example, in a New York City VOIP
system, “incoming calls to Manhattan office,” might describe a phonebook entry, as might the descriptor
“incoming calls to NYC local calling area.” Ensure the description makes the routing of calls easy to
understand. The field is limited to 40 characters.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Possible Description:
Free Seattle access, all employees
London/Birmingham system.
Possible Description:
Local-rate London access, all
employees
Rotterdam/Bordeaux system.
Possible Description:
Local-rate Rotterdam access, all
employees
7. Repeat steps 2-6 for each inbound phonebook entry. When all entries are complete, go to step 8.
8. To exit the inbound phonebook, click OK.
9. Click Save Setup. Select Save and Reboot. Click OK.
The initial inbound phonebook configuration is complete.