User guide

Chapter 5 – Configuring the Phone Book
86 MultiVOIP® Voice/Fax over IP Gateways
5. In the Destination Pattern field of the Add/Edit Outbound Phonebook window, enter the digits from step 4
followed by the digits from step 3.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Answer: enter 81312 as Destination
Pat-tern in Outbound Phone-book
of Seattle VOIP.
London/Birmingham system.
Leading zero of Birmingham area
code is dropped when combined
with national-dialing access code.
(Such practices vary by country.)
Answer: enter 90121 as Destination
Pattern in Outbound Phonebook of
London VOIP.
Not 900121.
Rotterdam/Bordeaux system.
Answer: enter 903305 as
Destination Pattern in Outbound
Phonebook of Rotterdam VOIP.
6. In the Remove Prefix field, enter the initial PBX access digit—8 or 9.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Answer: enter 8 in “Remove Prefix”
field of Seattle Outbound
Phonebook.
London/Birmingham system.
Answer: enter 9 in “Remove Prefix”
field of London Outbound
Phonebook.
Rotterdam/Bordeaux system.
Answer: enter 9 in “Remove Prefix”
field of Outbound Phonebook for
Rotterdam VOIP.
Note: Some PBXs do not hand off the 8 or 9 to the VOIP. But for those PBX units that do, it’s important to
enter the “8” or “9” in the “Remove Prefix” field in the Outbound Phonebook. Doing so precludes the need
to make two inbound phonebook entries at remote VOIPs: one for situations when 8 is used as the PBX
access digit and another for when 9 is used.
7. In the Protocol Type field group, select the VOIP protocol used—H.323, SIP, or SPP. Use the appropriate
window under Configuration | Call Signaling to configure the VOIP protocol in detail.
8. Click OK to exit from the Add/Edit Outbound Phonebook window.