User guide

Chapter 4 – Configuring Your MultiVOIP
MultiVOIP® Voice/Fax over IP Gateways 79
The table that follows describes the Supplementary Services fields.
Supplementary Services Parameter Definitions
Field Name
Values
Description
Select Channel
1-2 (210);
1-4 (410);
1-8 (810)
The channel to be configured is selected here.
Call Transfer Enable
Y/N
Select to enable the Call Transfer function in the VOIP unit.
This is a “blind” transfer and the sequence of events is as follows:
Callers A and B are having a conversation.
Caller A wants to put B into contact with C.
Caller A dials call transfer sequence.
Caller A hears dial tone and dials number for caller C.
Caller A gets disconnected while Caller B gets connected to caller C.
A brief musical jingle is played for the caller on hold.
Transfer Sequence
Any phone keypad
character
The numbers and/or symbols that the caller must press on the phone
keypad to initiate a call transfer.
The call-transfer sequence can be 1 to 4 characters in length using any
combination of digits or characters (* or #).
The sequences for call transfer, call hold, and call waiting can be from 1 to 4
digits in length consisting of any combination of digits 1234567890*#.
Call Hold Enable
Y/N
Select to enable Call Hold function in VOIP unit.
Call Hold allows one party to maintain an idle (non-talking) connection with
another party while receiving another call (Call Waiting), while initiating
another call (Call Transfer), or while performing some other call
management function.
Hold Sequence
phone keypad
characters
The numbers and/or symbols that the caller must press on the phone
keypad to initiate a call hold.
The call-hold sequence can be 1 to 4 characters in length using any
combination of digits or characters (* or #).
Call Waiting Enable
Y/N
Select to enable Call Waiting function in VOIP unit.
Retrieve Sequence
Phone keypad
characters, two
characters in length
The numbers and/or symbols that the caller must press on the phone
keypad to initiate retrieval of a waiting call.34-29
The call-waiting retrieval sequence can be 1 to 4 characters in length using
any combination of digits or characters (* or #).
This is the phone keypad sequence that a user must press to retrieve a
waiting call. Customize-able. Sequence should be distinct from sequence