User guide

Chapter 6 — Using the Software
Multi-Tech Systems, Inc. 88
Field Name
Values
Description
Log # column
1 or higher
All calls are assigned an event number in chronological order, with the most
recent call having the highest event number.
Start Date, Time
column
dd:mm:yyyy
hh:mm:ss
The starting time of the call. The date is presented as a day and a month of one or
two digits, and a four-digit year. This is followed by a time-of-day in a two-digit
hour, a two-digit minute, and a two-digit seconds value.
Duration column
hh:mm:ss
This describes how long the call lasted in hours, minutes, and seconds.
Type
H.323, SIP, SPP
Indicates the Call Signaling protocol used for the call (H.323, SIP, or SPP).
Status column
success or failure
Displays the status of the call (whether the call was completed or not).
IP Direction
incoming,
outgoing
Indicates whether the call is "incoming" or "outgoing" with respect to the
gateway.
Mode column
voice or FAX
Indicates whether the event being described was a voice call or a FAX call.
From column
gateway name
Displays the name of the voice gateway that originates the call.
To column
gateway name
Displays the name of the voice gateway that completes the call.
Special Buttons
Previous
--
Displays log entry before currently selected one.
Next
--
Displays log entry after currently selected one.
First
--
Displays first log entry
Last
--
Displays last log entry.
Delete File
--
Deletes selected log file.
Call Details
Voice coder
Coder protocol
The voice coder being used on this call.
Disconnect Reason
"Normal" or
"Local"
disconnection.
Indicates whether the call was disconnected simply because the desired
conversation was done or some other irregular cause occasioned disconnection
(for example, a technical error or failure).
DTMF Capability
inband,
out of band
Expressions differ
slightly for
different Call
Signaling
protocols.
Indicates whether the DTMF dialing digits are carried "Inband" or "Out of Band."
The corresponding field values differ for the 3 different VOIP protocols.
For H.323, this field can display "Out of Band" or "Inband". For SIP it can display
either "Out of Band RFC2833" or "Out of Band SIP INFO" to indicate the out-of-
band condition or "Inband" to indicate the in-band condition. For SPP it can
display "Out of Band RFC2833" or "Inband".
Outbound Digits
Received
0-9, #, *
The digits, sent by MultiVOIP to PBX/telco, that were acknowledged as having
been received by the remote VOIP gateway.
Outbound Digits Sent
0-9, #, *
The digits transmitted by the MultiVOIP to the PBX/telco for this call.
Server Details
n.n.n.n
When the MultiVOIP is operating in the non-direct mode (with Gatekeeper in
H.323 mode; with proxy in SIP mode; or in the client/server configuration of SPP
mode), this field shows the IP address of the server that is directing IP phone
traffic.
Packets sent
integer value
Number of data packets sent over the IP network in the course of this call.
Packets received
integer value
Number of data packets received over the IP network in the course of this call.
Packets lost
integer value
Number of voice packets from this call that were lost after being received from
the IP network.
Bytes sent
integer value
Number of bytes of data sent over the IP network in the course of this call.
Bytes received
integer value
Number of bytes of data received over the IP network in the course of this call.