User guide

Chapter 6 — Using the Software
Multi-Tech Systems, Inc. 86
Field Name
Values
Description
Channel
1-n
Number of data channel or time slot on which the call is carried. This is the
channel for which call-progress details are being viewed.
Call Details
Duration
H/M/S
The length of the call in hours, minutes, and seconds (hh:mm:ss).
Mode
Voice or FAX
Indicates whether the call being described was a voice call or a FAX call.
Voice Coder
G.723, G.729,
G.711, and so on
The voice coder being used on this call.
IP Call Type
H.323, SIP, or SPP
Indicates the Call Signaling protocol used for the call (H.323, SIP, or SPP).
IP Call Direction
incoming,
outgoing
Indicates whether the call in question is an incoming call or an outgoing call.
Packet Details
Packets Sent
integer value
The number of data packets sent over the IP network during the call.
Packets Rcvd
integer value
The number of data packets received over the IP network during the call.
Bytes Sent
integer value
The number of bytes of data sent over the IP network during the call.
Bytes Rcvd
integer value
The number of bytes of data received over the IP network during the call.
Packets Lost
integer value
The number of voice packets from this call that were lost after being received
from the IP network.
From – To Details
Gateway Name (from)
alphanumeric
string
Identifier for the VOIP gateway that handled the origination of this call.
IP Address (from)
n.n.n.n
IP address from which the call was received.
Options
SC, FEC
Displays VOIP transmission options in use on the current call. These may include
Forward Error Correction or Silence Compression.
Gateway Name (to)
alphanumeric
string
Identifier for the VOIP gateway that handled the completion of this call.
IP Address (to)
n.n.n.n
IP address to which the call was sent.
Options
SC, FEC
Displays VOIP transmission options in use on the current call. These may include
Forward Error Correction or Silence Compression.
DTMF/Other Details
Prefix Matched
specified dialing
digits
Displays the dialed digits that were matched to a phonebook entry.
Outbound Digits Sent
0-9, #, *
The digits transmitted by the MultiVOIP to the PBX/telco for this call.
Outbound Digits
Received
0-9, #, *
Of the digits transmitted by the MultiVOIP to the PBX/telco for this call, these
are the digits that were confirmed as being received.
Server Details
n.n.n.n
and/or other
related
descriptions
The IP address (and so on) of the traffic control server (if any) being used
(whether an H.323 gatekeeper, a SIP proxy, or an SPP registrar gateway) will be
displayed here if the call is handled through that server.
DTMF Capability
inband,
out of band
Expressions differ
slightly for
different Call
Signaling
protocols (H.323,
SIP, or SPP).
Indicates whether the DTMF dialing digits are carried "Inband" or "Out of Band."
The corresponding field values differ for the 3 different VOIP protocols.
For H.323, this field can display "Out of Band" or "Inband". For SIP it can display
either "Out of Band RFC2833" or "Out of Band SIP INFO" to indicate the out-of-
band condition or "Inband" to indicate the in-band condition. For SPP it can
display "Out of Band RFC2833" or "Inband".