User guide

Chapter 5 Phonebook Configuration
Multi-Tech Systems, Inc. 61
4. In the “Destination Pattern” field of the Add/Edit Outbound Phonebook screen, enter the digits from the
previous examples.
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Answer: enter 81312 as
Destination Pat-tern in
Outbound Phone-book
of Seattle VOIP.
London/Birmingham system.
Leading zero of Birmingham area
code is dropped when combined
with national-dialing access
code. (Such practices vary by
country.)
Answer: enter 90121 as
Destination Pattern in Outbound
Phonebook of London VOIP.
Not 900121.
Rotterdam/Bordeaux system.
Answer: enter 903305 as
Destination Pattern in
Outbound Phonebook of
Rotterdam VOIP.
5. In the “Remove Prefix” field, enter the initial PBX access digit (“8” or “9”).
North America,
Long-Distance Example
Euro, National Call Example
Euro, International Call Example
Seattle/Chicago system.
Answer: enter 8 in “Remove
Prefix” field of Seattle Outbound
Phonebook.
London/Birmingham system.
Answer: enter 9 in “Remove
Prefix” field of London
Outbound Phonebook.
Rotterdam/Bordeaux system.
Answer: enter 9 in “Remove
Prefix” field of Outbound
Phonebook for Rotterdam VOIP.
Note: Some PBXs will not ‘hand off’ the “8” or “9” to the VOIP. But for those PBX units that do, it’s
important to enter the “8” or “9” in the “Remove Prefix” field in the Outbound Phonebook. This
precludes the problem of having to make two inbound phonebook entries at remote VOIPs, one
to account for situations where “8” is used as the PBX access digit and another for when “9” is
used.
6. In the “Protocol Type” field group, select the VOIP protocol that you will use (H.323, SIP, or SPP). Use the
appropriate screen under Configuration | Call Signaling to configure the VOIP protocol in detail.
7. Click OK to exit from the Add/Edit Outbound Phonebook screen.
Inbound Phonebook
1. Open the MultiVOIP program. (Start | MultiVOIP n.nn | Configuration)
2. Go to Phone Book | Inbound Phonebook | Add Entry.
3. In the “Remove Prefix” field, enter your local calling code (area code, country code, city code, and so on)
preceded by any other “access digits” that are required to reach your local site from the remote VOIP
location (think of it as though the call were being made through the PSTN even though it will not be).