User guide

Chapter 4—Configuring your VOIP
Multi-Tech Systems, Inc. 49
Field Name
Values
Description
Enable SMTP
Y/N
In order to send log reports by email, this box must be checked. However, to
enable SMTP functionality, you must also select “SMTP” in the Logs screen.
Requires
Authentication
Y/N
If this checkbox is checked, the MultiVOIP will send Authentication information to
the SMTP server. The authentication information indicates whether or not the
email sender has permission to use the SMTP server.
Login Name
alpha-numeric
This is the User Name for the MultiVOIP unit’s email account.
Password
alpha-numeric
Login password for MultiVOIP unit’s email account.
Mail Server IP
Address
n.n.n.n
This is the mail server’s IP address. This mail server must be accessible on the IP
network to which the MultiVOIP is connected.
Port Number
25
25 is a standard port number for SMTP.
Mail Type
text or html
Mail type in which log reports will be sent.
Subject
text
User specified. Subject line that will appear for all emailed log reports for this
MultiVOIP unit.
Reply-To Address
email address
User specified. This email address functions as a source email identifier for the
MultiVOIP, which, of course, cannot usefully receive email messages. The Reply-To
address provides a destination for returned messages indicating the status of
messages sent by the MultiVOIP (esp. to indicate when log report email was
undeliverable or when an error has occurred).
Recipient Address
email address
Email address where VOIP administrator receives log reports.
Mail Criteria
Criteria for sending log summary by email. The log summary email is sent when the
user-specified number of log messages has accumulated, or once every day or
multiple days, whichever comes first.
Number of Records
integer
The number of log records that must accumulate to trigger the sending of a log-
summary email.
Number of Days
integer
The number of days that must pass before triggering the sending of a log-summary
email.
The SMTP Parameters dialog box has a secondary dialog box, accessed by the Select Fields button, which allows
you to customize email logging. The MultiVOIP software logs data about many aspects of the call traffic going
through the MultiVOIP. The Custom Fields screen lets you pick which aspects will be included in the email log
reports.
Custom Field Definitions
Field
Description
Field
Description
Select All
Log report to
include all fields shown.
Start Date,
Time
Date and time the phone call began.
Channel Number
Data channel carrying call.
Call Mode
Voice or fax.
Duration
Length of call.
Packets
Received
Total packets received in call.
Packets Sent
Total packets sent in call.
Bytes Received
Total bytes received in call.
Bytes Sent
Total bytes sent in call.
Coder
Voice Coder /Compression Rate used for
call will be listed in log.
Packets Lost
Packets lost in call.
Prefix Matched
When selected, the phonebook prefix
matched in processing the call will be
listed in log.
Outbound Digits
The DTMF dialing digits received by this
Call Type
Indicates the Call Signaling protocol used