User guide

Multi-Tech Systems, Inc. 4
Regional ...................................................................................................................................................................... 45
SMTP .......................................................................................................................................................................... 48
RADIUS ....................................................................................................................................................................... 50
Logs/Traces ................................................................................................................................................................. 52
NAT Traversal ............................................................................................................................................................. 53
Supplementary Services .............................................................................................................................................. 54
Save Settings .............................................................................................................................................................. 57
Connection ................................................................................................................................................................. 57
Troubleshooting Software Issues ................................................................................................................................ 58
Chapter 5 – Phone Book Configuration ......................................................................................................... 59
Introduction................................................................................................................................................................ 59
Identify Remote VOIP Site to Call................................................................................................................................ 59
Identify VOIP Protocol to be Used .............................................................................................................................. 59
Phonebook Starter Configuration ............................................................................................................................... 60
Outbound Phonebook ................................................................................................................................................. 60
Inbound Phonebook .................................................................................................................................................... 61
Phone Book Descriptions ............................................................................................................................................ 63
Outbound Phone Book/List Entries ............................................................................................................................. 63
Inbound Phone Book/List Entries ................................................................................................................................ 67
Phone Book Save and Reboot ..................................................................................................................................... 70
Phonebook Examples.................................................................................................................................................. 70
North America ............................................................................................................................................................. 70
Europe ......................................................................................................................................................................... 74
Variations of Caller ID ................................................................................................................................................. 80
Chapter 6 – Using the Software .................................................................................................................... 83
Software Categories Covered in This Chapter ............................................................................................................. 83
System Information screen ......................................................................................................................................... 84
Statistics Section ......................................................................................................................................................... 85
Call Progress ................................................................................................................................................................ 85
Logs .............................................................................................................................................................................. 87
IP Statistics................................................................................................................................................................... 89
Link Management ........................................................................................................................................................ 91
Registered Gateway Details......................................................................................................................................... 92
Servers ......................................................................................................................................................................... 93
Advanced .................................................................................................................................................................... 94
MultiVOIP Program Menu Items ................................................................................................................................. 96
Updating Firmware ...................................................................................................................................................... 96
Implementing a Software Upgrade ............................................................................................................................. 97
Identifying Current Firmware Version ......................................................................................................................... 98
Downloading Firmware ............................................................................................................................................... 98
Downloading Factory Defaults .................................................................................................................................... 99
Downloading IFM Firmware ...................................................................................................................................... 100
Setting and Downloading User Defaults .................................................................................................................... 102
Setting a Password .................................................................................................................................................... 103
Upgrading Software ................................................................................................................................................... 105
FTP Server File Downloads ........................................................................................................................................ 105
Web Browser Interface ............................................................................................................................................. 109
SysLog Server Functions ............................................................................................................................................ 110
Appendix A – Cable Pin-outs ....................................................................................................................... 112