User guide
Multi-Tech Systems, Inc. 23
Access your MultiVOIP through either a web browser or Windows software interface. There are eight parameters required
for MultiVOIP to operate properly. To configure the device, you need the IP address, IP mask, Gateway IP, DNS, and the
telephone interface type. Initially, the MultiVOIP must be configured locally. After initial configuration, make changes
locally or remotely. Local configuration requires a connection between the MultiVOIP Command port and the computer’s
COM port. Use the MultiVOIP configuration software to do this.
Alternatively, MultiVOIP Manager is a Simple Network Management Protocol (SNMP) agent program that extends the
capabilities of the MultiVOIP configuration software. MultiVOIP Manager allows the user to manage any number of VOIPs
on a network, whereas the MultiVOIP configuration software manages only one. The MultiVOIP Manager can configure
multiple VOIPs simultaneously. MultiVOIP Manager may reside on the same PC as the MultiVOIP configuration software.
Navigating the Software
The MultiVOIP software is launched from the Start button and is found in the All Programs area under the title
of MultiVOIP n.nn (where n represents version number). The top option is “Configuration” – choose this.
There are several ways to arrive at the parameter that you want to use: through the left-hand panel, from the
drop-down menu, clicking a taskbar icon (if available) or a keyboard shortcut (if available). Once the initial
settings are entered, you may choose to configure the MultiVOIP through a Web browser instead.
Web Browser Interface
The MultiVOIP web browser interface gives access to the same commands and configuration parameters as are
available in the MultiVOIP Windows interface except for logging functions. When using the web browser
interface, logging can be done by email (the SMTP option).
Set up the Web Browser interface (Optional). After establishing an IP address for the MultiVOIP you can use the
MultiVOIP web browser to configure the unit. To configure using the web browser interface, you must set it up:
1. Set IP address of MultiVOIP unit using the MultiVOIP Configuration program (the Windows interface).
2. Save Setup in Windows interface.
3. Close Windows interface.
4. If your computer does not have Java, you can download it from multitech.com/setup/product.go. Select
your model and click Drivers.
5. Open a web browser.
6. Browse to IP address of MultiVOIP unit.
7. If username and password have been established, enter them when prompted.
8. Set browser to allow pop-ups. The MultiVOIP Web interface makes use of pop-up windows.
9. The configuration screens in the web browser will have the same content as their counterparts in the
software; only the presentation differs.