User guide

Chapter 6 — Using the Software
Multi-Tech Systems, Inc. 110
The initial configuration step of assigning the VOIP unit an IP address must still be done locally using the
Windows interface. However, all additional configurations can be done via the web interface.
The content and organization of the web interface is directly parallel to the Windows interface. For each screen
in the Windows interface, there is a corresponding screen in the web interface. The fields on each screen are the
same, as well.
The Windows interface gives access to commands via icons and pull-down menus whereas the web interface
does not. The web interface, however, cannot perform logging in the same direct mode done in the Windows
interface. However, when the web interface is used, logging can be done by email (SMTP).
The graphic layout of the web interface is also somewhat larger-scale than that of the Windows interface. For
that reason, it’s helpful to use as large of a video monitor as possible.
The primary advantage of the web interface is remote access for control and configuration. The controller PC
and the MultiVOIP unit itself must both be connected to the same IP network and their IP addresses must be
known.
To use the web interface, install a Java application program on the controller PC. Java supports drop-down
menus and multiple windows in the web interface.
When installation is complete, the Java program runs automatically in the background as a plug-in supporting
the MultiVOIP web interface. No user actions are required.
After the Java program has been installed, you can access the MultiVOIP using the web browser interface. Close
the MultiVOIP Windows interface. Start the web browser. Enter the IP address of the MultiVOIP unit. Enter a
password when prompted. (A password is needed here only if password has been set for the local Windows
interface or for the MultiVOIP’s FTP Server function. See “Setting a Password -- Web Browser interface” earlier
in this chapter.) The web browser interface offers essentially the same control over the VOIP as can be achieved
using the Windows interface. As noted earlier, logging functions cannot be handled via the web interface. And,
because network communications will be slower than direct communications over a serial PC cable, command
execution will be somewhat slower over the web browser interface than with the Windows interface.
SysLog Server Functions
Multi-Tech has built SysLog server functionality into the software of the MultiVOIP units. SysLog is a de facto
standard for logging events in network communication systems.
The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality, you will need a SysLog
client program (sometimes referred to as a “daemon”). SysLog client programs, both paid and freeware can be
obtained from Kiwi Enterprises (search the Internet for kiwi syslog daemon), among other firms. Read the End-
User License Agreement carefully and observe license requirements. SysLog client programs essentially give you
a means of structuring console messages for convenience and ease of use.
Multi-Tech Systems does not endorse any particular SysLog client program. A SysLog client programs from
qualified providers most likely work with MultiVOIP units.
Before using a SysLog client program, enable the SysLog function within the MultiVOIP in the Logs menu under
Configuration.