User guide

iii
Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................................................................ 6
Preview of this Guide ................................................................................................................................. 7
Typical Application...................................................................................................................................... 8
Front Panel Description............................................................................................................................ 13
Back Panel Description ............................................................................................................................ 14
Power Connector ............................................................................................................................... 14
Command Port Connector ................................................................................................................. 14
10Base-T (Ethernet) Connector......................................................................................................... 14
Voice/Fax Channel............................................................................................................................. 14
Specifications ........................................................................................................................................... 15
Ethernet Port...................................................................................................................................... 15
Command Port................................................................................................................................... 15
Voice/Fax Channel............................................................................................................................. 15
Electrical/Physical .............................................................................................................................. 15
Chapter 2 - Installation
Installing Your MultiVOIP .......................................................................................................................... 18
Installing and Configuring Your MultiVOIP ......................................................................................... 18
Deploying the VOIP Network ............................................................................................................. 18
Safety Warning Telecom .......................................................................................................................... 18
Unpacking Your MultiVOIP ....................................................................................................................... 19
Safety Warnings ....................................................................................................................................... 19
Valid VOIP Network Connections ............................................................................................................. 19
Cabling Procedure ................................................................................................................................... 20
E&M Jumper Block Positioning Procedure ........................................................................................ 21
Chapter 3 - Software Loading and Configuration
Installing Your MultiVOIP Software........................................................................................................... 24
Configuring Your MultiVOIP 400/800........................................................................................................ 27
Registering with a Gatekeeper Phone Directory ................................................................................ 32
Building a Proprietary Phonebook Directory ......................................................................................34
Configuring Your Slave MultiVOIP 400/800s ..................................................................................... 41
Deploying the VOIP Network.................................................................................................................... 48
VOIP Administrator ............................................................................................................................ 48
Remote Site Administrator ................................................................................................................. 49
Chapter 4 - MultiVOIP 400/800 Software
Introduction .............................................................................................................................................. 52
Before You Begin ............................................................................................................................... 52
MultiVOIP 400/800 Configuration ............................................................................................................. 53
Changing Channel Parameters ................................................................................................................ 54
Interface ............................................................................................................................................. 54
Voice/Fax ........................................................................................................................................... 56
Billing/Misc ......................................................................................................................................... 57
Regional............................................................................................................................................. 58
Changing the Phone Directory Database ................................................................................................. 59
Proprietary Phonebook Enabled ........................................................................................................ 59
With Gatekeeper Enabled.................................................................................................................. 61
Changing IP Parameters .......................................................................................................................... 62
Viewing Call Progress .............................................................................................................................. 63