Specifications

MultiVOIP Gatekeeper Software Guide 7 Services Window
45
Examples of Forward service procedures
• Simple forwarding of all calls to another terminal
To forward all calls to another terminal, the user dials the assigned prefix followed
by the telephone number for routing incoming calls.
• Forwarding a call via a Gateway
To forward a call to another terminal via a Gateway, the user dials the forwarding
prefix, the Gateway prefix, and the telephone number. For example, the user dials
980666555, where 9 is the forwarding prefix, 80 is the Gateway prefix, and 666555
is the telephone number.
• Forwarding to an Alphanumeric Service
A call can be forwarded to a terminal identified by an alphanumeric string. The
user can forward a call to TECHSUPP by dialing the forwarding prefix and the
service identification string. For example, 9TECHSUPP.
To deactivate the Forward Service:
From the terminal that requested the service, the user dials the forwarding prefix
only. For example, 9.
Zone Prefix 1 and 2
The MultiVOIP Gatekeeper is designed for a multiple zone environment. You can
define one or two prefixes for a zone by entering the prefix for the services. The zone
prefix functions in the same way as a telephone area code.
When one of the zone prefixes is defined, no calls from other zones can reach this
zone, unless preceded by the prefix. If an endpoint in a zone dials a zone prefix
before its number, and the Gatekeeper cannot resolve it in its zone, the Gatekeeper
attempts to locate and route the call to a Neighbor Gatekeeper with the same prefix.
For such calls, the Gatekeeper strips the zone prefix and then applies the destination
location mechanism to route the call to its final destination.
The zone prefix is used to devise a dialing plan in a multi-zone environment. If zone
prefixes are not defined, the zone accepts the following calls:
• Calls prefixed to a service defined in the zone and allowed as default.
• Calls to on-line terminals in the zone.
• Calls to terminals marked as Forward in the zone.
Example of comparing Zone prefix use when using Zone prefixes
• Zone A has a 01 prefix. In this zone, the phone number of user A1 is 123 and the
phone number of user A2 is 456. The Gateway service has a prefix of 8.
• Zone B has a 02 prefix. In this zone, the phone number of user B1 is 123 and the
phone number of user B2 is 456. The Gateway number is 555444 and the Gateway
service has a prefix of 9.
• A1 calls A2 by dialing 456.
• A1 calls using zone A Gateway 8555444.
• A1 calls B1 by dialing 02123.
Note: The call is completed only if the Gateway service is allowed as default in Zone B.