User guide

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Chapter 8 - Remote Configuration and Management
Multi-Tech Systems, Inc. MultiVOIP User Guide
Chapter 8 - Remote Configuration and Management
This chapter provides procedures for viewing or changing the configuration of a remote unit.
Two methods are provided to access a remote unit; the first method is modem based and the
second method is using IP. Within the IP method, three applications can be used: 1) LAN-
Based using TFTP (Trivial l File Transfer Protocol), 2) Telnet as a client application, or 3) a
standard web browser on the Internet.
Remote configuration requires the MultiVOIP software to be loaded on the local PC. The
local PC then controls the remote MultiVOIP using either the modem connection or the
Ethernet link.
Modem-Based
To remotely configure a MultiVOIP, a local PC needs to be connected to a dial-up line and the
MultiVOIP software configured to call the remote MultiVOIP. The remote MultiVOIP needs to
have a modem connected to a dial-up line and the Command Port. Once the connection to
the remote unit is made, you can change the configuration as you see fit. Once the
configuration is changed, you can down load the new configuration to the remote MultiVOIP.
Refer to the Modem-Based Remote Configuration Procedure in this chapter to remotely
configure a MultiVOIP.
1. At the remote site, remove the serial cable from the PC to the Command Port connec-
tor on the back panel of the MultiVOIP.
2. At the remote site, connect a special cable (Remote Configuration Cable) from the
Command Port connector on the back panel of the MultiVOIP to the RS232
connector on the modem. The special cable is a serial cable with male connectors
on both ends. Refer to Appendix B for cable details.
Connect the modem to your local telephone line.
Provide your telephone number to the person verifying your configuration.
Configure the modem serial port for 19200 bps and turn on Force DTR.
3. At the main site, connect your local PC to a modem that is connected to a dial-up
line.
4. Install the MultiVOIP software on the local PC. When installed, click Start |
Programs | MultiVOIP 100 | Configuration Port Setup, or double click on the
Configuration Port icon in the MultiVOIP 100 program group.
5. The MultiVOIP 100 Setup dialog box displays.