User guide

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Chapter 7 - Using the MultiVOIP Software
Multi-Tech Systems, Inc. MultiVOIP User Guide
The phone number does not have to be a conventional phone number such as 555-1234. It
can be a single digit or several digits, except it cannot be longer than the entry in the Max Dial
Digits box in the Channel Setup dialog box. For example, you could enter a phone number of
101 with a description of New York Office. If you want the call to be rolled over to a second
channel, select the Permit Hunting check box. If the assigned channel is busy, then the call is
rolled over to the next channel.
Note: Proprietary firmware does not allow hunting across different MultiVOIP channels. It does
allow hunting between channels on the same MultiVOIP.
The MultiVOIP Identification group defines the type of addressing (Dynamic or Static) for
the host and client units for their respective Phone Numbers. The Phone Numbers assigned
to the host MultiVOIP have to be Static addressing and the Phone Numbers assigned to the
client MultiVOIP can be either dynamic or static depending on whether a Proxy Server is
providing the connection to the Internet. If a Proxy Server is in front of the MultiVOIP providing
the Internet connection and the Proxy Server is using dynamic addressing (the ISP is
assigning the Proxy Server IP address), then this client MultiVOIP will be defined as using
Dynamic addressing and the IP Address box in the Identified By group will be unavailable.
If a Proxy Server with a static IP address is in front of the client MultiVOIP, then the Identified
By IP Address box must contain the public or WAN IP address of the Proxy Server.
If the client MultiVOIP is connected directly to the Internet, then its addressing mode must be
Static. If the client unit is using Static addressing, then the IP Address box in the Identified By
group has to contain the Static IP address of the client MultiVOIP.
The Ethernet Node ID is a 12-digit Identification Number assigned to each unit. This Ethernet
Node ID number is a hardware identification number that is affixed to each unit during the
manufacturing process and cannot be changed. This ID number (for example, 0008005xxxxx)
is located on an ID label attached to every unit. This ID number has to be entered in the
Ethernet Node ID box for the telephone number entered in the Phone Number box. If you
are assigning a Phone Number for a client unit, the Ethernet Node ID has to be for that client
unit.
If this label is damaged or missing, you can also obtain the ID number by Telneting to the unit.
From the MultiVOIP Telnet Server menu, choose the Voice over IP Configuration option which
takes you to the Main Menu. In the Main Menu, choose System Information and the ID
number is presented in the Ethernet Port Address of the System Information menu.