User guide

Chapter 2 – Installing the Modem
Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide 13
6. If you are unable to access the modem after installation, turn the modem’s power off, then back on. For
some configurations, before the modem can communicate through the COM port, you need to turn the
power off then back on.
Configuring the Modem for Your Country or Region
Different countries have different requirements for how modems must function. Therefore, before you use your
modem, you must configure it to match the defaults of the country/region in which you are using it. You must
also do this if you move the modem to another country/region after it has been configured for the first
country/region. You can use one of two configuration methods:
● Use the Global Wizard to Configure Your Modem
● Use AT Commands to Configure Your Modem
Installing and Using the Global Wizard
This section describes how to install the Global Wizard program, and then how to use the Global Wizard
program. The Global Wizard program helps you configure your modem’s homologation parameters for the
country in which you want to operate the modem.
If your computer is running the Windows 2000 operating system or newer, it is recommended that you use the
Global Wizard program.
To install the Global Wizard program:
1. If you have not already done so, download the file Global Wizard from the Multi‐Tech website.
2. From the location where you stored the download file, double click the global wizard icon.
3. In the dialog box that appears, click Run.
4. The Welcome pane of the Global Wizard Setup wizard appears. Click Next.
5. A License Agreement wizard pane opens. If you accept the agreement, click Yes.
6. In the next pane of the wizard, select the location where you want to install Global Wizard. If desired,
navigate to the location where you want to install. Otherwise, maintain the default location. Click Next.
7. The installation proceeds, and then completes.
● Select the Yes, I want to restart my computer now radio button.
● At the InstallShield Wizard Complete pane, click Finish.
8. After the computer reboots, you can use the Global Wizard to configure your modem’s homologation
parameters.
To use the Global Wizard program:
1. From the Windows Start button, select All Programs, the Global Wizard folder and GlobalWizard.
2. The first pane of the Global Wizard opens. Click Next.
3. In the next wizard pane, select port associated with the modem that you want to configure. Click Next.
4. A notification dialog box opens. Read this information, then click OK.
5. In the next wizard pane, from the Country/Region drop‐down list, select the country/region in which the
modem will be used. Click Next.
6. In the next wizard pane, review your country/region choice. If it is correct, click Next.
7. When Global Wizard announces that the parameters have been set, click Finish to exit.