User manual

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8.1.1 Heading
The heading of the differential report contains the following information:
The date and time when the differential report was generated.
The name of the old calling profile.
The name of the new calling profile.
Each scan's level of effort.
The devices that each scan was configured to search for (modems, fax machines, or both).
The value of Busy Redial in each profile.
8.1.2 Engineering Summary
The Engineering Summary section lists differences between the results of the two profiles. These may
include:
Phone numbers called in one sweep but not in the other
Systems penetrated in one sweep but not in the other
Modems, faxes or second dial tones found in one sweep but not the other
Systems identified differently in the two profiles.
8.1.3 Full Call History Change Report
The Call History Change Report includes information on specific changes in call results, sorted by phone
number. This will highlight any phone numbers whose response changed from one sweep to another, i.e.
from Carrier to Timeout, Busy to Voice and so forth. Some of these will be authorized configuration
changes, which should be checkable against other data sources. Others will be caused by random events:
Voice on one call and Timeout on another usually indicates a person who simply happened to be at their
desk during one scan. The differences that remain after eliminating the intentional and random changes
are usually worth further investigation.