User manual

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• Determine how your PBX and phone system both handle unassigned and disconnected numbers.
Phone systems that give a voice message for unassigned or disconnected numbers will cause these
numbers to be reported as voice lines.
• Determine if you need to dial a 9 or other special codes when dialing lines outside your phone system.
You can enter these as needed in either the Prefix or Suffix fields on the Setup->Dialing sub-tab.
5.3 Starting Your Sweep
You can start your sweep in one of two ways:
• Click on the Start button.
• Select Start from the File menu at the top of the PhoneSweep window.
When your sweep begins, the Status icon at the lower right of the PhoneSweep window will become
active. The Status icon looks like a small radar screen (
). There may be a noticeable pause before
PhoneSweep actually begins to dial, especially if you have a large list of phone numbers and have made
many calls already.
5.4 Starting and Ending a Sweep Automatically
You can use either the Time Periods settings or the Scheduled Stop and Start times to dictate when
PhoneSweep will begin scanning.
Under normal conditions, you would start a sweep, knowing that PhoneSweep will not dial any number
unless the current time period matches any time period assigned to given number. Controlling the sweeps
by setting the Business Hours, Blackout Hours, and Weekend time periods usually suffices.
In some cases, however, PhoneSweep’s time periods may not be sufficient to describe the desired
sweeping behavior. For instance, you may want to start a scan at 8:00 PM on a Friday night, but want to
leave the office at 5:00 PM. Or, you may want to stop a scan at 5:30 AM on a Monday morning, but not
want to come in to work at that time to actually stop the PhoneSweep scan.
Scheduled start and stop allows you to specify a time to start or stop a sweep. Click and hold the
Start button to see the Scheduling Options menu, or access it as a submenu from the File->Start menu
option. Click on Schedule Start to set a start time for the sweep, and Schedule Stop to set a time for the
sweep to end.
If you don’t schedule a stop, the sweep will stop when it is finished or the time period changes to one in
which there are not phone numbers set to be dialed. Scheduled times are displayed in the status bar at the
bottom of the PhoneSweep screen (when no start or stop is scheduled, the indicators display “–OFF--”at
the bottom of the User Interface).
To disable the scheduled events, choose Cancel Scheduled Start or Cancel Scheduled Stop on the
Scheduling Options menu. When you restart PhoneSweep or switch profiles, scheduled events for that
profile are canceled, but can be re-enabled with Schedule Start and Schedule Stop. The set times are
retained so that you don’t have to re-select them.
Please note that whenever you start a sweep, PhoneSweep is constantly checking the actual time against
the time period(s) assigned to each phone number. No number will be dialed unless the current time is
within the time period(s) assigned to that phone number