User manual

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5 Sweeping
“Sweeping” describes PhoneSweep’s active mode of operation: When you start a sweep, PhoneSweep
actively checks the current time period against the time periods assigned to each phone number in the
current open Profile. When there is a match between the Actual and assigned time periods, PhoneSweep
dials that number.
5.1 Setting Up A Test Sweep
To assure yourself of the accuracy and reliability of the data collected in your sweep, you should run a
test sweep against a set of numbers that reach known devices before you begin production scanning. If
you plan to use PhoneSweep at multiple sites, we recommend that you run a test sweep at each new
site, so that you can adjust PhoneSweep for variations in the local PBX and phone system as needed. A
good set of numbers to call might include:
• A number known to reach voicemail
• A known disconnected number
• A data-only modem
• A fax/modem
• A fax machine
• An outside line if you will be dialing outside your phone system
Understanding how your organization’s PBX and phone system operate will assist you in interpreting and
evaluating the information collected in a PhoneSweep scan and aids you in making decisions based on the
data collected. See Evaluating the Results of Your Scan, Section 10.
5.2 Before You Start Your Sweep
• Verify that the hardware license device (dongle) is connected to your computer’s parallel or USB port
and seated firmly.
• Disable any fax or remote access software that uses the same modems or COM ports as PhoneSweep.
• Disable your computer’s screen saver.
• Disable your computer’s power management software.
• Disable any virus checkers running at the time.
• Clear your computer’s outgoing phone line.
• Determine make and model of both your PBX and phone system
• Determine how many seconds pass before your voice mail system picks up during each time period.
Enter this time in seconds in the Timeout in Seconds value on the Time sub-tab.