User manual

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To set the Blackout Hours field, click on the hours or minutes field as appropriate and choose the
desired time from the pull-down menu.
To remove a blackout you have specified, change Blackout Start and Blackout Stop to the same value or
set both back to 00:00.
Note: You can set Blackout times to cover part of Business Hours; however, if you want to blackout
business hours entirely, we recommend you do not use Blackout. Rather, you must assign phone numbers
to dial only during Outside Business Hours, and if need be, to dial during weekends as well.
4.4.5 Setting time periods for imported phone numbers
The Import Default Time Periods section of the Time sub-tab specifies when numbers imported into
PhoneSweep without individual time period values will be called. If you select the All button, the
numbers will be dialed during any time period. Dialing during each time period requires multiple imports.
(See Importing and Exporting Data for further information).
If you incorrectly assign the wrong Import Time Periods to use when you import phone numbers, you
can edit Time Periods on the Phone Numbers tab.
4.4.6 Setting how long PhoneSweep will wait for a remote response
Set the length of time PhoneSweep will wait to receive a response from the number it has called by
setting either the value of Timeout in Rings or Timeout in Seconds for each time period. With most
modems, you must use the Timeout in Seconds - this includes ALL Single Call Detect capable
modems approved to date. Therefore:
When you change the Timeout in Rings, the Timeout in Seconds will automatically change to
an appropriate value.
However, you can change the Timeout in Seconds without changing the number of rings
specified.
This means that when you have modems that support Remote Ringing, PhoneSweep will disconnect when
the maximum number of rings have elapsed without receiving a response, and when you have modems
that do not support Remote Ringing (most modems) PhoneSweep will disconnect when maximum
number of seconds have elapsed without receiving a carrier tone.
Note that PhoneSweep’s default timeout values for Business Hours are shorter than those values for
Outside Business Hours and Weekends. Presumably, no one will be around at those latter time periods, so
you can give PhoneSweep more time to pick up. Also, many business phone systems are set to use longer
call pick up times during non-business hours.
Note that the Timeout in Seconds value is an estimate for the correct number of rings, and may not be
correct for your call setup time. We recommend that if the precise number of rings is important at a site,
you should test PhoneSweep and carefully determine the correct number of seconds. After Call Pick up:
If you are using Single Call Detect, PhoneSweep will use the Single Call Voice Timeout (Setup-
>Dialing sub-tab) to determine how long to wait for a response after the line has been picked up.
If you are not using Single Call Detect, PhoneSweep will only use Timeout in Rings or Timeout in
Seconds to determine how long to wait for a response. (Note that by default U.S. modems will wait 60
seconds, EU modems 50 seconds).
In Identify or Penetrate mode, after PhoneSweep receives a carrier (modem) signal: PhoneSweep
will try for a period equal to the length of Timeout in seconds to get a username prompt. Each time
PhoneSweep is able to send a username guess, it will reset its counter and wait Timeout in Seconds again.