User manual

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• Set the default Import Time Period(s) which PhoneSweep assigns to phone numbers imported
into a PhoneSweep profile without an accompanying time period code (See Importing and
Exporting data).
Note: The Time sub-tab does not assign time periods to phone numbers, except when you Import phone
numbers without associated time period codes. You can assign time periods when you add or edit phone
numbers on the Phone Numbers tab, which was covered in the previous section.
4.4.1 24-hour format
PhoneSweep works with times in 24-hour format. To get the 24-hour designation for any time after 12
noon, add 12 to the time you would usually use. For example, one o’clock in the morning would be
represented in 24-hour format as “01:00” and one o’clock in the afternoon is represented as “13:00.”
To select a time for Business Hours or Blackout Hours, click on the hours or minutes field, and choose
the desired time from the pull-down menu.
4.4.2 Redefining time periods
By default, Business Hours start at “09:00” (9:00 AM) and end at “16:59” (4:59 PM). You can freely
change the Business Hours, provided that the start time always has a lower value than the stop time.
Note: Since 00:00 is the beginning of the day and 23:59 is the end of the day, this means that the period
specified by Business Hours cannot cross midnight.
If business hours at your site cross midnight, simply use outside hours to specify your business hours,
then go to the Phone Numbers tab to assign numbers to dial during “Business Hours.” Or, you can use
Blackout Hours to control when PhoneSweep should not call numbers to dial during outside hours (See
Blackout Periods below).
To modify the Business Hours field, click on the hours or minutes field as appropriate and choose the
time from the pull-down menu.
4.4.3 Redefining weekdays and weekends
Selecting a day (checking it) will toggle it to being a weekend day, subject to the Weekend ( ) time
period with 24 hour (00:00 to 23:59) dialing.
Unselecting (uncheck) a day, it becomes a Weekday, subject to Business Hours (
) and Outside
Business Hours (
) time periods.
This allows you treat even Saturdays and Sundays as weekdays so you can scan during outside (evening)
hours,
Or, you can treat other days (such as holidays) as weekends so that you can scan the full day while
everyone is out of the office.
4.4.4 Blackout periods
Use Blackout Start and Blackout Stop to exclude a specific span of time from being dialed without
changing the values of the time periods Business Hours, Outside Hours and Weekends.
Set Blackout Start to the beginning of the time span to be excluded from dialing, and set Blackout End
to the end of the time span to be excluded. As before, time is specified in a 24-hour format. Note: the
value of Blackout Start must be smaller than or equal to the value of Blackout Stop.