User manual

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3.15 Equipping a Laptop with Multiple Modems
Before selecting a laptop computer to run PhoneSweep Plus or Plus 8/12/16, be aware that PhoneSweep
has historically had fewer problems on laptops running Windows 95, 98, or 2000 than on those running
Windows NT. Windows NT, in fact, does not support the simultaneous use of two Quatech 4-port
PCMCIA cards. For this reason, PhoneSweep Plus 8 is not supported for Windows NT on laptops.
There are several ways to equip a laptop computer with more than one modem (up to 8 modems):
• Install up to two multi-port PCMCIA serial cards. Sandstorm recommends the Quatech QSP-100
(http://www.quatech.com
). Note that Quatech's Windows NT drivers only support two QSP-100
cards. For this reason, PhoneSweep Plus8 is not supported on Windows NT laptops.
• Add one or two PCMCIA modem cards or USB modems to the computer. Please see our list of
Recommended Modems in Section 3.8.
• If the laptop has a serial port, connect an external modem to it.
• If you have a USB interface, Sandstorm has recommended USB multi-port solutions. See
http://www.sandstorm.net/support/phonesweep/multiport.shtml
for further details.
3.16 Uninstalling PhoneSweep
To uninstall PhoneSweep, click on the Add/Remove Programs icon under the Control Panel. Scroll
down to the PhoneSweep entry, click on the “Remove” button, and confirm your choice.
Because the information in PhoneSweep profiles may represent weeks or months of work, database files
containing information from PhoneSweep scans are not removed by the uninstaller. These database
files are kept in the Profiles subdirectory in the main Sandstorm directory. If you wish to remove the
PhoneSweep profiles, you can do so by manually dragging the main PhoneSweep directory to the Recycle
Bin after uninstalling PhoneSweep.
3.17 Reinstalling PhoneSweep
PhoneSweep does not store its configuration in the Windows Registry. For this reason, the program is
relatively resistant to bad interactions with other software or file corruption. Nevertheless, if you have
problems with PhoneSweep that don't seem related to changes in your hardware configuration, or if the
PhoneSweep program files become corrupted, you can safely reinstall PhoneSweep at any time. You do
not need to specifically uninstall PhoneSweep before reinstalling it. Note that you cannot reinstall
PhoneSweep while the previous installation is running.
If you have modified the phonesweep.ini file, save a copy in a different directory or under a different
name before reinstalling PhoneSweep. Reinstalling PhoneSweep will overwrite any previous
phonesweep.ini. After PhoneSweep is reinstalled, copy the old phonesweep.ini file over the new one.
You will not lose information in existing profiles when you reinstall PhoneSweep. No profiles are copied
or created by the PhoneSweep installation process, so nothing will be overwritten. If you suspect that the
installation files have been removed or corrupted, reinstall PhoneSweep.