User manual
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• Once you have installed the multi-port card, octopus cable(s), and drivers, check your COM ports
as follows:
• Open the Systems Properties box in the Control Panel, and select the Device Manager tab.
• Check Multi-port Devices. Your card should be listed there.
• Check COM ports under Ports (COM and LPT):
o For 4 ports, COM ports 5-8 should have modem drivers.
o For 8 ports, COM ports 5-12 should have modem drivers.
o For 16 ports, sometimes the drivers for the large multi-port cards will install COM ports with
higher numbers. The Perle SX+PCI card (see below), allows you to assign which COM ports
the card uses. This is not a problem, as PhoneSweep can operate on any COM port up to 255.
If you only see modem drivers for ports 1-10 or 5-10 you will need to use the Add New Hardware
program in the Control Panel to manually install modem drivers on ports 11 and 12. The Dell Latitude
Desktop PC is known to have this problem. In the case of large multi-ports, you may need to go through
the Add New Hardware program for all ports. It all depends on the desktop computer model.
3.14 Equipping a Desktop with multiple modems for
PhoneSweep Plus 12 and 16
There are 4 basic strategies for equipping a desktop with 12 and 16 modems for use with PhoneSweep
Plus 12 and 16.
• Digi AccellePort 16em (http://www.digi.com
) multi-port card provides 16 serial I/O ports for your
desktop, connecting through a PCI card. (Tested and approved on Windows 98 and 2000. We have
not tested the Digi Accelleport with Windows 95 or Windows NT)
• Perle (http://www.perle.com
) SX+PCI (1 card), plus SXDC8/MX (two 8-port units), which has been
tested and approved by Sandstorm for Windows 2000 and NT 4.0 only. PhoneSweep has not
approved this solution for Windows 95 and 98.
• Digi Edgeport 416 Multiport USB provides 16 serial I/O ports and 4 USB ports for your desktop or
laptop, connecting through the USB port of your computer. Approved for Windows XP and 2000
only. We couldn't get this to work properly on Windows 98, thus Sandstorm does not approve the
Edgeport for that platform. Windows 95 and NT have no USB capabilities. The 416 can be ordered
with either 9-pin or 25-pin serial connections. Be sure to order the appropriate connectors for your
configuration.
• You can use multiple multi-port Serial-I/O cards in Windows 95, 98 and 2000, as long as you
have enough slots. We recommend in this case that you use Versa-Com 4-port (model 7401) and 8-
port (model 7801) cards by SeaLevel. As always, please note that you must install the SeaLevel
asynchronous card drivers before you install the card.
• For PS Plus 12: one 8-port card (model 7801) and one 4-port card (model 7401).
• For PS Plus 16: two 8-port cards (model 7801).
With any of these solutions, you can use a Multi-Tech ZDX Modem Rack (http://www.multitech.com
),
which takes up to 12 Multi-Tech modems. For PhoneSweep Plus 16, you would need 4 additional
modems that would sit next to the modem rack.