User manual

41
Australia/
New Zealand
Lightfax 56k V90 We have some reservations about this modem, as we have only
found the manufacturer’s home page, and only two online
retailers.
http://www.wyntec.com.au/modem.htm
http://www.pcsol.com.au/modems.htm
Sweden,
Austria,
Germany,
ELSA Microlink
56K Office
This modem is being used successfully in Sweden and Austria to
sweep Analog lines on Hybrid ISDN/Analog PBXs.
http://www.elsa.com
Germany ELSA ISDN/TLV34 This is being used to sweep ISDN lines on a Hybrid ISDN/Analog
PBX in Germany. http://www.elsa.com
3.9 Recommended ISDN-capable modems
Sandstorm recommends the US Robotics External Courier Imodem for scans involving ISDN devices,
both domestically and outside the U.S. This is the one exception to Sandstorm’s recommendation that
USRobotics modems not be used with PhoneSweep. The Imodem is a hybrid modem that can find analog
and most ISDN modems. Note that the Imodem does not
support Single Call Detect.
We recommend that if you wish to both find ISDN devices and scan in SCD mode, that you scan the
profile twice, once with an SCD-capable modem and again in data-only mode (“Find Modems Only” or
“Find Fax Only”) with an ISDN-capable modem.
You can use a hybrid analog/ISDN modem to perform all the calls, but because you lose the Single Call
Detect functionality, the scan will make approximately twice as many calls. Also, using a hybrid
analog/ISDN modem for every call will impact users more because it lacks rapid voice ID, so a human
answering the phone will be subjected to extremely loud beeping.
3.9.1 ISDN sweeps in foreign countries
A customer in Germany with problems while sweeping ISDN lines on a Hybrid ISDN/Analog PBX found
they were able to use the US Robotics Courier for sweeping ISDN lines.
In Germany, we have one customer who has reported using the ELSA ISDN/TLV34 to sweep ISDN lines
on an ISDN/Analog Hybrid PBX with some success. We are unable to test this, because to date, ELSA
does not produce U.S. versions of their modems. We can only recommend that you try this modem if you
can return if it does not meet your needs.
3.10 Scanning in Multiple Countries
For scanning in multiple countries, please be aware that you may not be able to use your modem in
multiple regions of the world. Like power standards, modem and phone system standards vary from
region to region. Not only do you need a proper power adaptor for each region, but you also need a
modem configured for the local modem and phone standards. Only a handful of modem manufacturers
build modems that you can reconfigure for different regions with software that they supply.
Sandstorm will be investigating which modems can be best used in multiple regions over the next few
months. This information will be placed on our web site and in the next version of the PhoneSweep
Manual. If you do plan to scan in multiple countries with a laptop, you may wish to speak with a