User manual

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Of course, the more data you need to store, the more disk space you will need. If you are using
PhoneSweep with four or more modems, you will also need appropriate hardware to connect the modems
to your computer. (See section “Modem and multi-port serial I/O hardware recommendations” below).
Additional Minimum System Requirements: For PhoneSweep Plus 12 or 16: 600-700 MHz Pentium
III or equivalent and 128 MB of RAM
If you have profiles over 20,000 numbers (i.e., above our supported level of operation) Sandstorm
recommends using 256 MB RAM.
3.1.2 Operating System
PhoneSweep is certified to run under Microsoft Windows 95, 98, NT 4.0, XP, and Windows 2000
Professional SP2 and Windows 2000 Server SP1. We do not recommend or support using PhoneSweep
on Windows ME. If you have a choice of platforms, we recommend that you install PhoneSweep on a
computer using Windows 98 or Windows 2000, as these are the two most stable platforms we have
found to date. PhoneSweep works on both FAT and NTFS file systems.
3.1.3 A cautionary note on laptop computers and Windows NT
Sandstorm has noted that PhoneSweep has historically had more problems running on laptops with
Windows NT than on laptops running Windows 95/98, especially with laptops equipped with multi-port
serial cards. Sandstorm supports NT platforms, but recommends that, if possible, users who wish to run
PhoneSweep on a laptop computer use Windows 98 or Windows 2000 for the operating system.
3.1.4 Modem and multi-port serial I/O hardware recommendations
Please see the “Recommended Modems” and “Multi-port Card” sections of this manual or follow the
links on our main website (http://www.sandstorm.net
) for the most up-to-date information. If you are
using more than one modem, you must use a multi-port serial I/O card.
Our most recommended analog modem is the Zoltrix External Rainbow 56K modem, which we can
provide within the U.S. and is sold worldwide. Other modems that we recommend are the Multi-Tech
MultiModem MT5600 ZDXV, and EXP Computers ThinFax 56L (model # MF-PCA56-L), which are
also sold worldwide.
For PhoneSweep Plus 12 and Plus 16, we recommend that you use the Multi-Tech Multimodem MT5600
ZDXV (see below for further details). For ISDN scanning we recommend the U.S. Robotics Courier
Imodem.
For PhoneSweep Plus and Plus 8, the multi-port serial I/O cards we recommend most are Sea Level’s
Versa COMM +4 or +8 Serial I/O PCI cards for PCs and Quatech’s QSP 100 PCMCIA cards for laptops
(Each QSP 100 supports up to 4 modems, so you must use two cards for PhoneSweep Plus 8).
Windows NT users please note: Windows NT does not support the use of multiple multi-port serial I/O
cards, which limits Windows NT Laptops to using only one QSP 100 PCMCIA card and Desktops to
using only one SeaLevel Versa COMM +8.
Windows 2000 users please note: If installing a SeaLevel device that you have owned for more than 6
months on Windows 2000, make sure that you have obtained the latest drivers from SeaLevel’s website,
which may not be on your install CD. Some old SeaLevel drivers (Pre-Jan 2001) will cause your system
to freeze or not work properly.