User manual

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configured to terminate calls before your voicemail system answers. Be aware that if your modem
does not support remote ring detection (that is, if it doesn't report each time the remote phone
rings) only the seconds-based timeout will be used. You should set the seconds-based timeout to
be equivalent to the correct number of rings. This testing injury is less likely if you are using
SCD. If you are using SCD, PhoneSweep will hang up as soon as it detects the recorded
voicemail prompt, and this normally prevents a blank voicemail message.
In the event that SCD does leave a blank voicemail message, try lowering the “Single Call Voice
Time Out” option to 4 or 3 seconds. Or try to find out if your Phone System can be altered to not
take voice mail messages if a call hangs up in time. Contact your vendor to determine if they can
supply patches that allow this. If that does not work, contact support at Sandstorm Enterprises,
Inc.