User manual

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Can I use PhoneSweep with Gold pack add-ons?
Yes, with PhoneSweep 4.0 and above.
What are the Gold add on capabilities and how are they useful to me?
Gold add-on options extend PhoneSweep’s standard capabilities:
• Distributed (2 copies PhoneSweep, each with Gold add on required) allows you to
remotely administrate distant copies of PhoneSweep via a local copy of PhoneSweep.
• E-mail notifications allows you to set automatic e-mail notifications when PhoneSweep
encounters the events you specify.
• Merged Reporting allows you to generate a single report from multiple profiles, each
with different phone numbers.
Improving PhoneSweep’s Performance
How can I get PhoneSweep to make more calls per unit time?
Reducing the level of effort will allow PhoneSweep to progress through the profile more quickly. Some
suggestions include:
• Complete the scan at a low level of effort, and then rescan only the numbers that gave anomalous
results at a higher level of effort.
• Use a modem that supports Single Call Detect (SCD).
• Reduce the values of Single Call Voice Timeout and the timeouts on the Time sub-tab; however,
this will make PhoneSweep more likely to miss modems that do not pick up quickly.
• Decrease the Busy Redial count.
• Decrease Delay Between Calls, but it is not recommended to decrease it below 5 seconds. Doing
so may not allow your modem enough time to reset itself between calls, and can generate mis-
identifications.
In general, configurations that make the scan go more quickly risk losing information and accuracy,
except in the case of enabling SCD. It’s a tradeoff; decide how much detail and accuracy you need in your
report.
Can I use a multi-modem version of PhoneSweep to simultaneously dial multiple profiles?
No. PhoneSweep Plus and Plus-8 will make more calls per unit time and therefore take less time to finish
scanning a profile, but only one profile can be active at a time. PhoneSweep Plus 12 and Plus 16 will still
dial faster.
Can I set PhoneSweep to sequentially dial through multiple profiles without human intervention?
Not explicitly, but you can use a workaround with the delay.exe command once you create the profiles, if
you can estimate how long it will take to scan each profile. (Contact Sandstorm for more information on
delay.exe.)