User guide

iv
Chapter 6 - Troubleshooting
Introduction ..................................................................................................................................................... 48
Frequently Asked Questions (FAQs) ............................................................................................................... 48
General FAQs ........................................................................................................................................... 48
Windows 95/98 FAQs ............................................................................................................................... 51
Windows NT FAQs ................................................................................................................................... 51
Troubleshooting Procedures ........................................................................................................................... 52
Chapter 7 - Warranty, Service, and Technical Support
Introduction ..................................................................................................................................................... 54
Software User License Agreement .................................................................................................................. 54
Limited Warranty ............................................................................................................................................. 55
On-line Warranty Registration................................................................................................................... 55
Tech Support ................................................................................................................................................... 55
Recording MultiMobile SoftGSM Information ............................................................................................ 55
Contacting Tech Support via E-mail .......................................................................................................... 56
Service ............................................................................................................................................................ 56
The Multi-Tech BBS ........................................................................................................................................ 56
To log on to the Multi-Tech BBS ................................................................................................................ 56
To Download a file..................................................................................................................................... 57
About the Internet............................................................................................................................................ 57
About the Multi-Tech Fax-Back Service .......................................................................................................... 58
Appendices
Appendix A - Understanding GSM................................................................................................................... 60
Introduction ...............................................................................................................................................60
About GSM Data....................................................................................................................................... 60
For More Information ................................................................................................................................ 65
Glossary
GSM Acronyms......................................................................................................................................... 71
Index