User guide

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Contents

CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................5

PRODUCT DESCRIPTION ..............................................................................................................................................5

Package Contents...................................................................................................................................................5

Interfaces................................................................................................................................................................5

Parts to be Supplied by Wireless Service Provider................................................................................................5

Parts to be Supplied by End User ..........................................................................................................................5

Antenna/RF Specifications .....................................................................................................................................6

AT Command Info ..................................................................................................................................................6

Phone Number for the Wireless Modem.................................................................................................................6

Network Access.......................................................................................................................................................6

Features..................................................................................................................................................................7

APPLICATION OVERVIEW............................................................................................................................................8

Application Types...................................................................................................................................................8

Benefits/Features in Applications...........................................................................................................................9

Functions – GSM Modes......................................................................................................................................10

SPECIFICATIONS........................................................................................................................................................11

General Specifications......................................................................................................................................11

Electrical Characteristics ..................................................................................................................................11

Current Requirements ..........................................................................................................................................11

LED Indicators.....................................................................................................................................................12

CHAPTER 2: INSTALLATION..............................................................................................................................13

MECHANICAL MOUNTING.........................................................................................................................................13

INSERTING SIM/R-UIM CARD INTO HOLDER (GSM ONLY)....................................................................................15

CONNECTING THE ANTENNA.....................................................................................................................................16

INSTALLING SOFTWARE ............................................................................................................................................17

WINDOWS XP/2003..................................................................................................................................................17

Part A: Preparing the Setup.................................................................................................................................17

Part B: Installing the USB Driver........................................................................................................................18

Part C: Associating PC Port with USB Driver ....................................................................................................19

Part D: Installing the Modem INF File................................................................................................................20

WINDOWS 2000 ........................................................................................................................................................21

Part A: Preparing the Setup.................................................................................................................................21

Part B: Installing the USB Driver........................................................................................................................22

Part C: Associating PC Port with USB Driver ....................................................................................................24

Part D: Installing the Modem INF File................................................................................................................25

WINDOWS 9X ...........................................................................................................................................................26

Part A: Preparing the Setup.................................................................................................................................26

Part B: Installing the USB Driver........................................................................................................................27

Part C: Associating PC Port with USB Driver ....................................................................................................28

Part D: Installing the Modem INF File................................................................................................................28

CONNECTING THE OPTIONAL HANDSET ....................................................................................................................29

MOBILE PHONETOOLS...............................................................................................................................................29

VERIFYING SIGNAL STRENGTH .................................................................................................................................29

VERIFYING NETWORK REGISTRATION ......................................................................................................................29

TESTING THE CONFIGURATION .................................................................................................................................30

CHAPTER 3: TROUBLESHOOTING...................................................................................................................31

TROUBLESHOOTING EXAMPLES ................................................................................................................................31

Situation A: The modem always returns «Error» when trying to issue a communication...................................31

Situation B: The modem always returns «No carrier» when trying to issue a communication ...........................32

GSM/GPRS GENERAL FAQ.....................................................................................................................................33

GSM/GPRS FAQ ON THE IP STACK.........................................................................................................................35

FAQ FOR MOBILE PHONETOOLS V2.1 ......................................................................................................................36

CHAPTER 4: SAFETY ............................................................................................................................................37