MultiModem® USB MTMC8-USB/MTMC16-USB User Guide
MTMC ADMINISTRATOR GUIDE MTMC Administrator Guide Models: MTMC8 and MTMC16 Part Number: S000588, Version 1.1.0 Copyright This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2014 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
CONTENTS Contents Product Overview .................................................................................................................................................... 5 Overview ....................................................................................................................................................................... 5 Documentation ....................................................................................................................................
CONTENTS Labeling Requirements .......................................................................................................................................... 20 United States Labeling Requirement (for Dial-Up Modems) ...................................................................................... 20 Label Physical Characteristics ...................................................................................................................................
PRODUCT OVERVIEW Product Overview Overview Use the MultiModem USB modem concentrator for analog dial-up remote access, modem pooling, or as dedicated fax server solution for Windows® and Linux® environments. It provides eight or sixteen built-in V.92/56K modems. The MultiModem USB modem concentrator also offers V.34/33.6K Super G3 fax, and Error Correction Mode, which can reduce fax transmission time by more than half when compared to traditional fax modems.
PRODUCT OVERVIEW ■ Use caution when installing or modifying telephone lines. ■ Avoid using a telephone during an electrical storm. There may be a remote risk of electrical shock from lightning. ■ Do not use a telephone in the vicinity of a gas leak. CAUTION: To reduce the risk of fire, use only 26 AWG or larger UL Listed or CSA Certified telecommunication Line cord. Specifications Category Description Dimensions Dimensions W 15.335 in x H 1.717 in x D 6.033 in.
PRODUCT OVERVIEW Power Draw MTMC8 9 Volts Sleep Mode (AMPS) Typical1 (AMPS) Maximum2 (AMPS) Peak3 (AMPS) Total Inrush Charge Measured in Millicoulombs(mC) Total Inrush Charge Duration during Power up (uS) Current 0.588 0.837 0.895 0.940 6.79 700 Watts 5.36 7.59 8.11 -- -- -- Sleep Mode (AMPS) Typical1 (AMPS) Maximum2 (AMPS) Peak3 (AMPS) Total Inrush Charge Measured in Millicoulombs(mC) Total Inrush Charge Duration during Power up (uS) Current 0.896 1.430 1.560 1.630 12.
HARDWARE AND INSTALLATION Hardware and Installation Connectors and LEDs MTMC 8 Connectors LEDs MTMC 16 Connectors LEDs Connector Descriptions Label Description 1-8 or 1-16 PSTN/POTS RJ 11 phone line ports. The MultiModem USB modem concentrator comes with either 8 ports or 16 ports. Ports on the back line up with the modem LEDs on the front. 9V Power receptacle for provided power cord. USB Used to connect to a computer.
HARDWARE AND INSTALLATION Label Name Description CD Carrier Detect Remote modem carrier is detected.
HARDWARE AND INSTALLATION Mounting the Device (Optional) MultiModem USB modem concentrators are table-top units that can be wall- or rack-mounted. Mounting an MTMC on a Wall Images below show the dimensions for both the 8-port and 16-port. To mount an Expansion Module on a wall, follow the steps for wall mounting a Fax Server. Dimensions with brackets attached for wall mounting (top view) Dimensions with brackets attached for wall mounting (front view) 10 1.
HARDWARE AND INSTALLATION Mounting the Device in a Rack Rack Safety When installing the unit in a closed or multi-unit enclosure, follow the recommended installation defined by the enclosure manufacturer. Note: The ambient temperature of the rack interior must not exceed 40° Celsius. ■ Do not place the unit directly on top of other equipment or place other equipment directly on top of the unit.
HARDWARE AND INSTALLATION Dimensions with brackets attached for rack mounting (top view) Dimensions with brackets attached for rack mounting (front view) Note: Attaching the device to the rail of an EIA 19-inch rack enclosure may require two people. 1. Position a mounting bracket on the right side as shown. 2. 3. 4. 5. 6. Secure the bracket to right side using three provided screws as shown. Position a mounting bracket on the left side. Secure the bracket to left side using three provided screws.
HARDWARE AND INSTALLATION CAUTION: Use only the power supply provided with the device. Using any other power supply voids the warranty and can damage the unit. 3. Verify power. The Power LED comes on immediately after power is applied. 4. Use the USB cable to connect the USB port on your device to the USB port on your computer. Attaching Power Supply Blades Power Supply and Blades If your device shipped with a power cord, attach the blades for your region.
HARDWARE AND INSTALLATION CAUTION: Use only the power supply provided with the device. Using any other power supply voids the warranty and can damage the unit. 3. Verify power. The Power LED comes on immediately after power is applied. 4. 14 Use the USB cable to connect the USB port on your device to the USB port on your computer.
INSTALLING DRIVERS Installing Drivers Installing Windows Drivers Downloading Windows Drivers Note: Drivers for all supported Windows operating systems are included in the same zip file. To select the correct driver, you need to know if you have a 32-bit or 64-bit operating system. If you do not know, check System information in the Windows Control Panel. 1. 2. 3. Go to www.multitech.com/setup/product.go and select your model from the Product drop down list. Click Drivers and download the Windows driver.
INSTALLING DRIVERS 4. 5. Click Next. If a Windows Logo testing window appears, click Continue Anyway. Repeat Steps 1 through 4 for the remaining modems. Installing Linux Drivers Downloading Linux Drivers To download the Linux driver: 1. 2. 3. Go to www.multitech.com/setup/product.go and select your model from the Product drop down list. Click Drivers and download the Linux driver. Unzip the drivers: Select the driver for your Linux version: ■ For Linux Kernel 3.9 and newer use file mts-xr21v141x-lnx-3.
REGULATORY INFORMATION Regulatory Information 47 CFR Part 15 Regulation Class A Devices This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
REGULATORY INFORMATION the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 5. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. 6.
REGULATORY INFORMATION Fax Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains the following information: ■ Date and time the message is sent. ■ Identification of the business, other entity, or other individual sending the message. ■ Telephone number of the sending machine or such business, other entity, or individual.
LABELING REQUIREMENTS Labeling Requirements United States Labeling Requirement (for Dial-Up Modems) Telecom requirements apply to analog products only.
LABELING REQUIREMENTS Labeling Continuity and Changes The labeling content and format requirements in effect when a product was approved shall be effective for the life of the product. The labeling content and format requirements in effect at approval shall also continue to be effective for modified products. However, the responsible party shall have the option of conforming a product's labeling to current content and format requirements at any time.
LABELING REQUIREMENTS b. c. d. e. interested parties. The letter height must be no less than 1.5 mm and the letters must be legible without magnification. For integrated devices, e.g. a modem or one that is intended to become a sub-assembly of host equipment e.g. a data terminal, computer etc. that are designed to interface directly with the network, the certification/registration number shall be affixed to the integrated device itself.
ENVIRONMENTAL NOTICES Environmental Notices Waste Electrical and Electronic Equipment Statement WEEE Directive The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to takeback electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
ENVIRONMENTAL NOTICES REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”. In light of the definition in § 7.
ENVIRONMENTAL NOTICES Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc Certificate of Compliance 2011/65/EU Multi-Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS).
ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染 控制管理办法》（第 39 号），也称作中国 RoHS, 下表列出了 Multi-Tech Systems, Inc.
INDEX Index C L cabling ......................................................................12 13 Chinese hazardous substances Chinese version........................................................27 English version .........................................................26 Class A ...........................................................................17 Industry Canada .......................................................19 connectors............................................................
