MultiModem® iCell Intelligent Wireless Modem User Guide
MultiModem® iCell User Guide Intelligent Wireless Modem MTCMR‐E1, ‐C1, ‐G2, ‐H5, ‐EV2, optional ‐GP builds S000484H, Revision H Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi‐Tech Systems, Inc. All rights reserved. Copyright © 2013 by Multi‐Tech Systems, Inc. Multi‐Tech Systems, Inc.
Contents Chapter 1 – Product Description and Specifications ............................................................................... 5 Related Documentation .......................................................................................................................................... 6 Universal IP .................................................................................................................................................................... 6 MultiModem MTCMR-E1 (EDGE).
Chapter 2 – Activation and Installation .....................................................................................................25 Activating Your Wireless Account .......................................................................................................................25 Phone Numbers for the Wireless Modem................................................................................................................ 25 Installing the SIM Card (if required) .......................
Chapter 1—Product Description and Specifications Chapter 1 – Product Description and Specifications The Multi‐Tech MultiModem® iCell is a mid‐range wireless modem containing an embedded TCP/IP protocol stack for Internet connectivity, serial and USB connectors for modem configuration, and a General Purpose Input/Output (GPIO) connector for customer interface connection. You can mount MultiModem iCells on a desktop or panel.
Chapter 1—Product Description and Specifications Related Documentation Universal IP All MultiModem iCell modems are equipped with an embedded TCP/IP protocol stack to automate the connection process and open a socket for bidirectional data transmission. Multi‐Tech’s Universal IP supports Telnet, SMTP/POP, FTP, TCP, UDP, PPP as well as other automatic call management options. AT Commands: The embedded TCP/IP stack on the MultiModem iCell modems is configured using the Universal IP (UIP) AT Commands.
Chapter 1—Product Description and Specifications Package Contents Note: Your wireless provider supplies the SIM card (not needed for ‐C1/ ‐EV2 versions). Unbundled Package with No Accessories 1 modem Note: You must supply mounting screws, AC or DC power supply, and antenna(s). Bundled Package with Accessories 1 modem 1 antenna (‐GP builds have an additional GPS antenna) 1 RS232 cable 1 USB cable 1 GPIO cable 1 power supply (‐GP builds do not include power supply) Note: You must supply mounting screws.
Chapter 1—Product Description and Specifications ● Cause the pacemaker to deliver the pulses irregularly. ● Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate. Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers. However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
Chapter 1—Product Description and Specifications Front Panel The front panel includes two groups of LEDs: ● The first LED group displays modem activity, such as transmit and receive data, carrier detection, link status, terminal ready indicating connection to the pc, and the power indicator. ● The three Signal LEDs display the signal strength level of the wireless connection. For some models, a SIM door is included on the right side of the modem, providing access to the SIM card holder.
Chapter 1—Product Description and Specifications Back Panel The modem’s back panel differs only if you purchased the GP model which includes a connector for a GPS antenna. The GPS antenna connector is located between the power connector and the RS‐232 connector. The far right connector is for the wireless antenna. MTCMR‐xx Multi‐Tech Systems, Inc.
Chapter 1—Product Description and Specifications Specifications MTCMRE1 Category General Performance Frequency Bands Speed Packet Data Circuit Switched Data SMS SMS Description EDGE: E‐GPRS Class 12 GPRS: Class 10 Quad‐band GSM/GPRS/EDGE 850/900/1800/1900 MHz EDGE: E‐GPRS Up to 240K bps, coding scheme MCS 1‐9, mobile station Class B, LLC layer, 4 time slots. GPRS: Full PBCCH support, coding scheme 1‐4, mobile station Class B Up to 14.
Chapter 1—Product Description and Specifications *UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.
Chapter 1—Product Description and Specifications MTCMRC1 Category General Performance Frequency Bands Speed Packet Data Circuit Switched Data SMS SMS Description CDMA2000 1xRTT Dual band 800/1900 MHz Up to 153.6K bps forward and reverse IS‐95A, IS‐95B up to 14.4K bps forward and reverse Text and PDU Point‐to‐Point Cell broadcast Connectors Cellular 50 ohm SMA (female connector) RS232 DE9 GPIO 6 pin 2x3 style Power 2.
Chapter 1—Product Description and Specifications MTCMRG2 Category General Performance Frequency Bands Speed Packet Data Circuit Switched Data SMS SMS Description GPRS Class 10 Quad‐band GSM/GPRS/EDGE 850/900/1800/1900 MHz Up to 85.6K bps, coding schemes CS1 to CS4 Up to 14.4 Kbps transparent and non‐transparent Text and PDU Point‐to‐Point Cell broadcast Connectors Cellular 50 ohm SMA (female connector) RS232 DE9 GPIO 6 pin 2x3 style Power 2.
Chapter 1—Product Description and Specifications MTCMRH5 Category General Performance Frequency Bands Speed Packet Data SMS SMS Description HSPA+ Penta band 850/900/1700/1900/2100 MHz HSDPA data service of up to 21.0 Mbps HSUPA data service of up to 5.76 Mbps Text and PDU Point‐to‐Point Cell broadcast Connectors Cellular 50 ohm SMA (female connector) RS232 DE9 GPIO 6 pin 2x3 style Power 2.5mm miniature (screw‐on) USB Type B SIM Holder Standard 1.
Chapter 1—Product Description and Specifications MTCMREV2 Category General Performance Frequency Bands Speed Packet Data Circuit Switched Data SMS SMS Description EV‐DO Rev A backwards compatible to EV‐DO Rev 0 and CDMA2000 1xRTT Dual band 800/1900 MHz Up to 153.6K bps forward and reverse IS‐95A, IS‐95B up to 14.4K bps forward and reverse Text and PDU Point‐to‐Point Cell broadcast Connectors Cellular 50 ohm SMA (female connector) RS232 DE9 GPIO 6 pin 2x3 style Power 2.
GPS Specifications GPS Accuracy Open Sky TTFF Sensitivity Tracking Protocol Position 2.5m CEP, Velocity 0.1 m/sec Hot start 1 second Cold start 29 seconds Reacquistion <1s ‐165 dBm NMEA‐0183, V3.01, GGA, GLL, GSA, GSV, RMC, VTG Global Positioning System (GPS) – Underwriters Laboratories, Inc. Statement Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the Global Positioning System (“GPS”) hardware, operating software or other aspects of this product.
Chapter 1—Product Description and Specifications Power Specifications MTCMR‐E1 Sleep Typical Maximum Peak TX .091A, .84W .149A, 1.37W .416A, 3.77W 2.5A .048A, .96W .077A, 1.54W .190A, 3.80W 0.895A .034A, 1.088W .054A, 1.73W .124A, 3.97W 0.625A Sleep Typical Maximum Peak TX .098A, .91W .160A, 1.48W .410A, 3.77W 2.25A .051A, 1.02W .080A, 1.60W .190A, 3.80W 0.890A .035A, 1.125W .056A, 1.79W .122A, 3.90W 0.609A Sleep Typical Maximum .048A, .44W .128A, 1.18W .360A, 3.
Chapter 1—Product Description and Specifications MTCMR‐G2 Sleep Typical Maximum Peak .069A, .64W .109A, 1.01W .194A, 1.79W 1.53A .038A, .76W .056A, 1.12W .096A, 1.92W 0.668A .030A, .96W .041A, 1.3W .065A, 2.1W 0.453A Sleep Typical Maximum Peak .083A, .77W .130A, 1.19W .233A, 2.13W 1.83A .046A, .92W .067A, 1.34W .115A, 2.30W 0.801A .036A, 1.15W .050A, 1.6W .078A, 2.5W 0.
Chapter 1 – Product Description and Specifications MTCMR‐H5‐GP GSM 850 Sleep Typical Maximum Peak TX Peak Rst (Inrush) .097A, .895W 0.125A, 1.15W 0.225A, 2.07W 1.32A 1.63A .051A, 1.02W 0.063A, 1.26W 0.108A, 2.16W 0.570A 1.74A 0.035A, 1.12W 0.043A, 1.38W 0.072A, 2.30W 0.340A 1.47A Sleep Typical Maximum Peak TX Peak Rst (Inrush) .096A, .89W 0.182A, 1.67W 0.310A, 2.84W 0.384A 1.63A .051A, 1.02W 0.092A, 1.84W 0.153A, 3.06W 0.220A 1.74A 0.035A,1.12W 0.062A, 1.98W 0.100A, 3.
Chapter 1—Product Description and Specifications MTCMR‐EV2‐GP CDMA2000 Sleep Typical Maximum 0.119A, 1.10W 0.220A, 2.02W 0.560A, 5.09W 0.062A, 1.24W 0.110A, 2.20W 0.265A, 5.30W 0.044A, 1.41W 0.075A, 2.40W 0.175A, 5.60W Sleep Typical Maximum 0.167A, 1.54W 0.370A, 3.40W 0.625A, 5.68W 0.087A, 1.74W 0.192A, 3.84W 0.345A, 6.90W 9 volts 20 volts 32 volts EV‐DO 9 volts 20 volts 32 volts 0.062A, 1.98W 0.121A, 3.87W 0.225A, 7.20W Note: Multi‐Tech Systems, Inc.
Chapter 1 – Product Description and Specifications Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Frequency Range: Impedance: VSWR: Typical Radiated Gain: Radiation: Polarization: Wave: 824 – 960 MHz / 1710 – 1990 MHz 50 Ohms <2.0:1 3 dBi on azimuth plane Omni Vertical Half Wave Dipole Antennas Available from MultiTech Systems, Inc.
Chapter 1—Product Description and Specifications Global Positioning System (GPS) Technical Specifications Receiver Type Accuracy Open Sky TTFF Sensitivity Tracking Update Rate Dynamics Operational Limits Datum Interface Protocol L1 Frequency, GPS C/A code, SBAS Capable, 51 Channel Acquisitions, 14 Channel Tracking Position 2.5m CEP, Velocity 0.
Chapter 1 – Product Description and Specifications GPIO DC Characteristics Pins 1, 2, Input Voltage Parameter Input Low‐level Voltage Input High‐level Voltage Min 0.3 3.0 Max 1.0 24 Units V V Min ‐0.3 2.0 Max 0.8 5.5 Units V V Min 0.0 2.9 Max 0.4 3.
Chapter 2 – Activation and Installation Activating Your Wireless Account To activate your wireless account, refer to the wireless account Activation Notices included with your unit. Follow the directions on the notice for your wireless network provider. Phone Numbers for the Wireless Modem Every wireless modem has a unique phone number. The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both. Wireless provider implementations may vary.
Chapter 2 – Activation and Installation Connecting the Antenna, Serial Cable, GPIO Cable, and Power 1. Connect a suitable antenna to the SMA connector. For more information, see antenna specifications in Chapter 1. 2. If you are connecting to a serial interface, connect the DE9 connector (9‐pin) of the RS232 cable to the RS232 connector on the modem and connect the other end to serial port on your PC.
Chapter 2 – Activation and Installation Connecting Direct DC Power (Optional) To connect the optional direct DC power: 1. Screw‐on the DC power cable to the power connector on the modem. 2. Attach the two wires at the other end of the DC power cable to a DC fuse/terminal block on the vehicle where you are mounting the MultiModem. 3. Connect red wire to the "+" (positive) terminal and black wire to the "–" (negative) terminal. Be sure the GND connection is correct.
Chapter 2 – Activation and Installation Installing the USB Virtual COM Port This section describes how to install the virtual COM port. After you install the port, install the correct modem driver to the COM port. Before You Begin Before you install the port and driver, note the following: ● Download the user guides and the driver installation file from the Multi‐Tech website. Store these files in a location where you can access them during installation.
Chapter 2 – Activation and Installation 7. If the Windows Logo Testing panel appears, click Continue Anyway. 8. The process completes. Click Finish. 9. Install the modem driver, as described in the following section. Installing the Modem Driver 1. From the Windows Start button, select Control Panel. 2. The Control Panel opens. Double‐click Phone and Modem Options. 3. Click the Modems tab, then click Add. 29 Multi‐Tech Systems, Inc.
Chapter 2 – Activation and Installation 4. On the Install New Modem panel, check Don’t detect my modem, I will select it from a list. Then click Next. Multi‐Tech Systems, Inc.
Chapter 2 – Activation and Installation 5. On the Install New Modem panel, click Have Disk. 6. Browse to the location where you downloaded the driver file. Click Next. 7. Select the MTSMCIP_MTCMRIP.INF file. 8. Click OK. 9. In the Models group, scroll and select the model that is applicable to your modem. 31 Multi‐Tech Systems, Inc.
Chapter 2 – Activation and Installation 10. Click Next. 11. Select the com port to which the MultiModem is connected. If you know exactly which port your modem is on, click on that port; otherwise, check your Control Panel – Device Manager to see what COM port(s) is available. Click Next. 12. To finish the install, click Finish. You have now successfully installed the MultiModem driver to your PC. Multi‐Tech Systems, Inc.
Chapter 2 – Activation and Installation Verifying that the Modem is Successfully Installed After you have successfully installed the MultiModem driver, you return to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns Modem and Attached To (the correct com port). To verify that the installation is working: 1. Highlight the modem and then click Properties. 2. A Properties panel opens for the Multi‐Tech modem. Click the Diagnostics tab, then click Query Modem.
Chapter 3 – Using Your Wireless Modem Phone Numbers for the Wireless Modem ● Every wireless modem has a unique phone number. ● Your wireless service provider may give you the phone number. The number may be on the SIM card. Wireless provider implementations may vary. Examples of Useful AT Commands HyperTerminal To verify signal strength and roaming status, use a terminal application such as HyperTerminal.
Chapter 3—Using Your Wireless Modem 2. If the modem indicates that it is not registered, verify the signal strength to determine if the problem is the strength of the received signal. To verify the MTCMR‐EV2: 1. Open a terminal program and send the command AT!STATUS 2. Several lines of information are returned. The second from the final response is either ‘Modem has registered’ or ‘Modem has NOT registered’.
Chapter 3—Using Your Wireless Modem Setting up the Access Point Name (APN) into the Modem’s Properties on your PC For some models to connect to your provider’s network, you must tell the modem the APN to which it connects. The APN is a server name that your account is setup on with your provider. Your provider gives you the APN. 1. Click Start then Control Panel. 2. In Control Panel, double‐click Phone and Modem Options. 3. In the Phone and Modem Options screen, click the Modems tab.
Chapter 3—Using Your Wireless Modem 11. On the Internet Account Information screen, type the user name and the password for your account. In many cases, a user name and a password are not required, but some wireless providers require it. Check with your provider to see if they are needed. Check the following two options to activate them: ● Check the box if you want this account name and password to be used by everyone. ● Check the box if you want this as your default Internet connection.
Chapter 3—Using Your Wireless Modem Setting the Serial Baud Rate Your MultiModem iCell defaults to a serial baud rate of 115200 from the factory. For faster baud rates, you can manually set the modem to a higher speed (230400, 460800, or 921600) using the AT+IPR=. However, you must make sure the host serial port is capable of the new speed.
Appendix A – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 31 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage lim
Appendix A—Regulatory Compliance EMC Requirements for Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference‐Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is permitted for the following two conditions: 1. the device may not cause harmful interference, and 2.
Appendix A—Regulatory Compliance REACH Statement Registration of Substances: After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi‐Tech Systems, Inc. products would be considered as “articles”. In light of the definition in § 7.
Appendix A—Regulatory Compliance Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi‐Tech Systems Inc.
Appendix A—Regulatory Compliance Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi‐Tech Systems, Inc.
Appendix B – DC Power Cable DC Power Cable Dimensions Multi‐Tech Systems, Inc.
Index C CDMA technology ............................................................. 6 China’s Administrative Measures on the Control of Pollution ....................................................................... 43 D DC Power Cable ............................................................... 46 E EMC requirements Industry Canada ............................................................ 41 EMC, Safety, and R&TTE Directive Compliance ...........40 G GPS Specifications ........................
