User guide

Copyright and Technical Support
2 Multi-Tech Systems, Inc. MultiConnect AW User Guide
MultiConnect™ AW User Guide
MT100A2W & MT100A2W-G
S000467D, Revision D
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Copyright © 2009-2011 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or
changes. Check Multi-Tech’s Web site for current versions of our product documentation.
Revision History
Revision Date Description
A 07/20/09 Initial Release
B 10/13/09 Add Support portal link.
C 04/28/10 Update flash wizard and include firmware version 0.21G.
D 09/26/11 Removed CD references.
Trademarks and Logos
Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. MultiConnect is a trademark of Multi-
Tech Systems, Inc.
Windows is a registered trademark of Microsoft in the U.S. and other countries. Other trademarks and trade names mentioned
in this publication belong to their respective owners.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
Internet Address:
http://www.multitech.com
Contacting Multi-Tech Support
In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much more.
To create an account and submit a Support Case on the Portal, visit
support.multitech.com.
Online Web Portal
Knowledge Base and Support Services
https://support.multitech.com
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-
Tech products. Visit our support area on the website for other support services.
www.multitech.com/support.go
Technical Support
Country By Email By Phone
Europe, Middle East, Africa [e-mail] +(44) 118 959 7774
U.S., Canada, all others [e-mail] [phone] or +[phone]
Warranty
To read the warranty statement for your product, please visit: http://www.multitech.com/warranty.go