MultiConnect™ AW Analog-to-Wireless Converter User Guide
Copyright and Technical Support MultiConnect™ AW User Guide MT100A2W & MT100A2W-G S000467D, Revision D Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2009-2011 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Contents Chapter 1 – Product Description and Specifications.............................................................................5 Features ......................................................................................................................................5 AT Command Information ............................................................................................................5 Safety .........................................................................................
Contents GSM Cellular Network Configuration ............................................................................................ 19 CDMA Cellular Network Configuration .......................................................................................... 20 Chapter 4 – Device Configuration .....................................................................................................22 Introduction Menu.......................................................................................
Chapter 1 – Product Description and Specifications The MultiConnect™ AW Analog-to-Wireless converter is a turnkey solution that allows legacy equipment with built-in analog modems to connect to a cellular network. By emulating the traditional dial-up PSTN network and using a cellular modem, the MultiConnect AW converter gives new life to devices currently using traditional analog dial-up communications.
Chapter 1 – Product Description and Specifications Safety Dial Port Caution The dial port is not designed to be connected to a Public Telecommunications Network (PSTN/phone line) or used outside the building. General Safety The modem is designed for use in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations.
Chapter 1 – Product Description and Specifications Front Panel Both models have a power indicator and four dial indicators on the front panel. The MT100A2W-G model also has five wireless modem LEDs, three Signal strength LEDs, and a SIM door. ● ● ● ● ● The Power LED lights when power is applied to the unit. Four analog signal LEDs (Dial) display the activity of the analog modem port. Five wireless modem LEDs display the activity of the internal wireless modem.
Chapter 1 – Product Description and Specifications Package Contents 1 MultiConnect Converter ● 1 antenna ● 1 RS232 cable ● 1 power supply ● 1 Quick Start Guide Notes: You must supply mounting screws. ● Your wireless provider will supply the SIM card for the MT100A2W-G model.
Chapter 1 – Product Description and Specifications Category Description Power Requirements* Typical: 0.23A @ 9V @ 2.04W 0.12A @ 20V @ 2.31W 0.08A @ 32V @ 2.48W 9V Peak 1.43A 20V Peak 0.75A 32V Peak 0.50A Max: 0.34A @ 9V @ 2.97W 0.16A @ 20V @ 3.17W 0.11A @ 32V @ 3.34W Dimensions 7” W x 1.24”H x 2.79”D .78lbs 17.78cmW x 3.15cmH x 7.07cmD 0.
Chapter 1 – Product Description and Specifications MT100A2W Category Description Command Connector DE9 (female connector) Modem Connector DE9 Dial Connector RJ11 Power Connector 2.5mm miniature screw-on Voltage Range 9V to 32VDC @ 400mA Power Requirements* Typical: 0.156A @ 9V @ 1.404W 0.078A @ 20V @ 1.560W 0.053A @ 32V @ 1.696W Dimensions 7” W x 1.24”H x 2.79”D .70lbs 17.78cmW x 3.15cmH x 7.07cmD 0.
Chapter 1 – Product Description and Specifications RF Specifications – MT100A2W-G Only GSM 850 GSM 900 GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand 2W at 12.5% duty cycle 2W at 12.5% duty cycle 1W at 12.5% duty cycle 1W at 12.
Chapter 1 – Product Description and Specifications Command Connector The following table explains the pin functions. External Power Signal IN/OUT Pin 1 CD O Pin 2 RX O Pin 3 TX I Pin 4 DTR I Pin 5 GND -- Pin 6 DSR O Pin 7 RTS I Pin 8 CTS O Pin 9 RI O Command Connector (DE-9 - Female) Modem Connector – MT100A2W Only The following table explains the pin functions.
Chapter 2 – Activation and Installation Account Activation – MT100A2W-G Only Check the Multi-Tech website at www.multitech.com/activation.go for account activation information. Choose Generic GSM Activation and follow the directions to activate your account. Insert the SIM Card into Holder, if Required To operate the MultiConnect, you need a power supply connection. For the MT100A2W-G model, you also need to insert a SIM card (Subscriber Identity Module) to operate the MultiConnect on a GPRS/GSM network.
Chapter 2 – Activation and Installation 4. Connect the RJ 11 phone cable to the DIAL connector on the unit and connect the other end of the phone cable to the customer’s analog modem. 5. Remove the protective shipping cover. Attach the appropriate input connector to the power supply module by holding down on the slide lock and tipping the input connector to fit into the notch on top of the module and then lowering it into the slide lock. Then release the slide lock. 6.
Chapter 3 – Initial MultiConnect Configuration Configuration varies slightly depending on which model you have. The MT100A2W-G, which has the internal GPRS/GSM wireless modem, has more configuration options than the MT100A2W unit. The MT100A2W requires a Multi-Tech CDMA, RS232-based external modem for its cellular connection. The differences are detailed in the Cellular Port Configuration topic. The following configuration procedures are based on the Windows XP Operating System.
Chapter 3 – Initial MultiConnect Configuration The COM Properties screen is displayed. 5. Select 115200 from the Bits per second drop down list. 6. Click Apply and then OK. 7. Press ENTER. Logging in The HyperTerminal login window displays after you complete the previous steps. 1. 16 Enter admin as the default password. The Introduction Menu displays. Multi-Tech Systems, Inc.
Chapter 3 – Initial MultiConnect Configuration 2. HyperTerminal prompts, “What would you like this port to do?” Select one of the following options: a. Select Display Configuration Options to continue configuring the device. To select this option, type A and press ENTER. Refer to Configuring Cellular Ports, below, for details. b. Select Firmware Upgrade for Main Control Code to upgrade firmware. To select this option, type B and press ENTER. Refer to Chapter 5 for details. c.
Chapter 3 – Initial MultiConnect Configuration GPRS Cellular Network Configuration The GPRS Cellular Port menu appears. 1. Configure options A thru D for your GPRS cellular network. GPRS Network Dependent Option 2. Default Description A) GPRS or GSM GPRS Leave the default. B) Protocol TCPClient Select TCPClient, Telnet, UDP, or PassThru.
Chapter 3 – Initial MultiConnect Configuration 3. Set the Wireless Band based on the region of the world. Wireless Band Option Default K) Wireless Band 4. Selection --- Select an option based on the region you are setting up the unit for. 0) dual-band 850/1900 MHz (for North America) 1) dual-band 900/1800 MHz (for Europe) Configure options L thru N based on your Access Point Name (APN) Server requirements.
Chapter 3 – Initial MultiConnect Configuration 2. Type + next to Enter option to modify => and press ENTER to save your configuration. 3. Return to the Device Configuration menu and wait for the cellular wireless network and the analog modem to change to a READY state. The Current Settings will change to: (WIRELESS_READY) (ANALOG_READY). This completes the initial GSM configuration.
Chapter 3 – Initial MultiConnect Configuration 4. Return to the Device Configuration menu and wait for the cellular wireless network and the analog modem to change to a READY state. The Current Settings will change to: (WIRELESS_READY) (ANALOG_READY). This completes the initial CDMA configuration. Multi-Tech Systems, Inc.
Chapter 4 – Device Configuration Introduction Menu Use the Introduction Menu to configure your device, upgrade the device firmware, or develop a script that automatically configures multiple devices. Select: ● ● ● Option A to configure the MultiConnect device. This chapter details Device Configuration settings. Option B to upgrade the MultiConnect firmware. Refer to Chapter 5 for details. Option C to enable a predefined configuration script.
Chapter 4 – Device Configuration When you select a numbered option from the Device Configuration menu, the window shows a submenu of parameters that you can change for that option. To change settings for a parameter, type its corresponding letter and press ENTER. This chapter includes details on the settings for each parameter. The table below lists the sub-menus for each option.
Chapter 4 – Device Configuration GPRS Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS Select GPRS or GSM based on the SIM installed in the unit. 1) GPRS requires a packet switched cellular network. B) Protocol TCP Client 1) TCP Client is an internet protocol intended to get data from one network device to another. 2) Telnet is a client communication.
Chapter 4 – Device Configuration Port Dependent Option Default Description E) Local Port 23 Local Port is the port that the MultiConnect listens on for inbound traffic. F) Remote Port 0 Remote Port is the IP port that the remote device listens on. If you change the Remote Port, it becomes the new default port. G) Remote IP none Remote IP is the IP address of the device you are connecting to for outbound. If you change the Remote IP, it becomes the new default IP.
Chapter 4 – Device Configuration MultiConnect AW Security Option Default Selection O) PhyTimeout (Min) 15 Min Physical Timeout is how long the MultiConnect wait before dropping a connection if no activity is sensed on the network. Enter a value between 0 and 255 minutes. Zero (0) disables the timeout. The default is 15 minutes. Normally, this option should be left in the default value. P) DLE Mode 1 If set to 0, no specific process is needed on [ETX] characters.
Chapter 4 – Device Configuration GSM Cellular Port Configuration Network Dependent Option Default Description A) GPRS or GSM GPRS Select GPRS or GSM based on the SIM installed in the unit. 2) GSM requires a circuit switched cellular network. B) Protocol PassThru PassThru is the only setting available for GSM. Wireless Band Option Default Selection K) Wireless Band This setting defaults depending on the region the unit is setup for.
Chapter 4 – Device Configuration CDMA Cellular Port Configuration When an external Multi-Tech CDMA modem is connected to the MODEM port of a MT100A2W unit and the unit is powered up, the Device Configuration menus default to a CDMA Cellular Network. Network Dependent Option Default Description A) CDMA CDMA (External) No selection, CDMA is the default for your configuration. B) Protocol TCPClient 1) TCPClient is an internet protocol intended to get data from one network device to another.
Chapter 4 – Device Configuration Network Dependent G) Remote IP none Remote IP is the IP address of the device you are connecting to for outbound. If you change the Remote IP, it becomes the new default IP. Phone Number/IP Conversion Table Option Default J) View or change Phone Number/IP Conversion Table Selection This option allows additional connections to be added to the Phone Number/ IP Conversion Table.
Chapter 4 – Device Configuration Analog (PSTN) Port Configuration Option Default Selection A) Modem Initialization String ““ Use this to enter initialization commands into the internal analog modem. B) Modem Settings V34,33600 Use this to reconfigure the internal analog modem. Select this to display a sub-menu that provides options for changing the baud rate, flow control, etc. Refer to the PSTN Modem Settings below for details.
Chapter 4 – Device Configuration PSTN Modem Settings D) Data Compression V.42bis/MNP S Data Compression options are: A) Enable V.42bis/MNP5 Data Compression or B) Disable Data Compression. E) Flow Control RTS/CTS Flow Control options are: A) RTS/CTS B) XON/XOFF C) Disable F) Auto Modulation Negotiation ON The Auto Modulation Negotiation options are: A) ON or B) OFF G) Handshake Timeout Timer (sec) 90 This is a modem timeout of between 1 and 255 seconds. Zero disables the timer.
Chapter 4 – Device Configuration Option Default Selection A) Menu Inactivity Timer 30 (sec) This is a time limit on how long a menu will display with no activity. Time is displayed in seconds. Zero seconds disables the timer. B) No Signal Reset Timer * 300 (sec) The MultiConnect resets itself if it cannot find a signal strong enough to establish a wireless connection. Time is displayed in seconds. Zero seconds disables timer. * MT100A2W-G only.
Chapter 4 – Device Configuration Reset Parameters to Default Option Are you sure you want to reset ALL parameters back to Defaults? Description This option requires either a yes or no. You have to enter the word, not just a letter y/n System Reboot Option Are you sure you want to reboot the unit? Description Enter yes or y to confirm the reboot. Enter no or n to cancel. Enable Debug Option Would you like to turn debug on (y/n)? Multi-Tech Systems, Inc.
Chapter 5 – Firmware Upgrade The MultiConnect is controlled by firmware, which is stored in flash memory. The firmware remains stored in memory when the unit is turned off. Occasionally, Multi-Tech releases an update to the firmware to add features or improve operation. Since the firmware is stored in flash memory, you can upgrade it in a few minutes by using the following procedures. Determine if the Firmware Needs an Upgrade 1. Use HyperTerminal to log into the MultiConnect.
Chapter 5 – Firmware Upgrade 6. Click Browse and find the Flash Wizard folder. In a default installation, this is C:\Program Files\MultiTech Systems\Flash Wizard\. Click Unzip. You must extract the firmware file to the Flash Wizard folder. Identify the COM Port These steps are based on the Windows XP operating system. If you are using a different version of Windows, consult the Windows help file if you cannot find the Device Manager. 1. Go to Start I Control Panel | System and click Hardware. 2.
Chapter 5 – Firmware Upgrade 3. Close HyperTerminal. 4. Double-click the Flash Wizard icon or filename to run Flash Wizard. The Identifying Devices window displays as the Flash Wizard locates and identifies the devices connected to your system. Note: If the message ERROR: No valid devices detected displays, verify that the MultiConnect is turned on, that all cables are correctly and securely attached, and the correct COM port is being used. 5. Click to highlight model and click Next. 6.
Chapter 5 – Firmware Upgrade Caution: Disrupting the Flash Wizard during this stage of the upgrade may make your unit inoperable. When the flash upgrade is complete, Programming Complete appears. 7. Click Next. The Results window appears. 8. Click Finish to exit Flash Wizard. Restore Your Parameters Your MultiConnect has been updated. You can now open your terminal program to re-set your Device Configuration. Multi-Tech Systems, Inc.
Chapter 6 – Configuration Scripts The following are examples of scripts that you can use to configure a MultiConnect through a terminal program application. These examples were created with Tera Term. Multi-Tech System does not support the Tera Term terminal emulator; it was used to show how a terminal emulator can be used to configure a script for the MultiConnect. This chapter includes sample scripts for a GPRS, GSM, and CDMA configurations.
Chapter 6 – Configuration Scripts sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------; Cellular port section ;---------------------------------------------------------------------------------------------sendln "1 A GPRS" wait 'OK' ; Choices for the last parameter: "GPRS", "GSM", "CDMA" sendln "1 B TCPCLIENT" wait 'OK' ; Choices for the last parameter: "TCPCLIENT", "TELNET", "UDP", "PASSTHRU" sendln "1 C OUTBOUND" wa
Chapter 6 – Configuration Scripts ; sendln "1 O 15" ; wait 'OK' ; Choice for the last parameter: Enter the Physical TimeOut in minute for option O ; sendln "1 P ON" ; wait 'OK' ; Choices for the last parameter: "ON", "OFF" ; sendln "1 Q 100" ; wait 'OK' ; last parameter: Enter the TCP package transmit delay in msec for option Q ; sendln "1 R 90" ; wait 'OK' ; sendln "1 S 1234" ; wait 'OK' ; last parameter: Enter the radio handshake TimeOut in sec for option R ; last parameter: "DISABLE", or Enter t
Chapter 6 – Configuration Scripts ; wait 'OK' ;---------------------------------------------------------------------------------------------; Timers section - In most cases, this section can be commented out ;---------------------------------------------------------------------------------------------; sendln "4 A 0" ; wait 'OK' ; sendln "4 B 300" ; wait 'OK' ; sendln "4 C 5" ; wait 'OK' ; Choice for the last parameter: Enter the Menu Inactivity timer in seconds ; Choice for the last parameter: Enter the
Chapter 6 – Configuration Scripts sendln "1 D ON_DEMAND" wait 'OK' ; Choices for the last parameter: "ON_DEMAND", "ALWAYS_ON" ;-------------------------------------------------------------; Save Configuration? ;-------------------------------------------------------------sendln "SAVE" wait 'OK' ;-------------------------------------------------------------; Configuration is done ;-------------------------------------------------------------sendln "FINISH" GSM Configuration Script Example ; ;TeraTerm Scr
Chapter 6 – Configuration Scripts ; Handshake section ;-------------------------------------------------------------sendln "C" wait 'Are you sure you want to start the configuration script?' wait 'Enter (yes/no) => ' sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------; Cellular port section ;---------------------------------------------------------------------------------------------sendln "1 A GSM" wait 'OK' ; Choices
Chapter 6 – Configuration Scripts ;---------------------------------------------------------------------------------------------; System Login section ;---------------------------------------------------------------------------------------------; sendln "3 OFF" ; wait 'OK' ; Choices for the last parameter: "ON", "OFF" ;---------------------------------------------------------------------------------------------; Changing System Login Password - In most cases, this section can be commented out ;----------
Chapter 6 – Configuration Scripts ;---------------------------------------------------------------------------------------------; Debug section - Enable or Disable debug ;---------------------------------------------------------------------------------------------; sendln "8 Y" ; wait 'OK' ; Choices for the last parameter: "Y", "N" ;-------------------------------------------------------------; Save Configuration? ;-------------------------------------------------------------sendln "SAVE" wait 'OK' ;----
Chapter 6 – Configuration Scripts ;-------------------------------------------------------------; Handshake section ;-------------------------------------------------------------pause 1 sendln "C" wait 'Are you sure you want to start the configuration script?' wait 'Enter (yes/no) => ' sendln "yes" wait 'ConfigMenuScript' pause 1 ;---------------------------------------------------------------------------------------------; Cellular port section ;------------------------------------------------------------
Chapter 6 – Configuration Scripts ;------------------------------------------------------------------------------------------------------; Analog port section - In most cases, this section can be commented out ;------------------------------------------------------------------------------------------------------; sendln "2 A ATI" ; wait 'OK' ; last parameter: Enter the init string you want to send to the analog modem ; sendln "2 B A 33600" ; Choices for the last parameter: "56000", "33600", "28800", "144
Chapter 6 – Configuration Scripts ; wait 'OK' ; sendln "5 B ?????" ; wait 'OK' ; sendln "5 C 25" ; wait 'OK' ; Choice for the last parameter: Enter the SMTP password ; Choice for the last parameter: Enter the SMTP portnum ; sendln "5 D ON" ; wait 'OK' ; Choices for the last parameter: "ON", "OFF" ; sendln "5 E ?????" ; wait 'OK' ; Choice for the last parameter: Enter the SMTP server ; sendln "5 F ?????" ; wait 'OK' ; Choice for the last parameter: Enter the SMTP domain ; sendln "5 G ?????" ; wait
Appendix A – Regulatory Compliance FCC Part 15 Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 47 CFR Part 15 regulations. The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A – Regulatory Compliance Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouilleur. 50 Multi-Tech Systems, Inc.
Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix C – Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech Systems, Inc.
Appendix C – Environmental Information China ROHS 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc.
Appendix C – Environmental Information REACH Statement Registration of Substances: After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”. In light of the definition in § 7.
