User manual

FUN BILLBOARD DEMO USER MANUAL
18
Fig. 11. Example of a test message ready to be sent to a phone number
5.5.1.Troubleshooting
If the any of the tests failed, please follow the checklist below:
Ensure that your mobile phone or GSM modem is connected to the computer and
that the SIM card has been installed properly.
WARNING: Never replace the SIM card if the mobile phone or modem is
connected to the computer or to an external power source. You may damage the
phone or modem or/and the SIM card.
Make sure the SIM card has sufficient credit to send text messages. You can do
that by inserting the SIM card into a GSM mobile phone and sending a text
message to another GSM mobile phone.
Check if the correct PIN code (if enabled) is entered in a field “PIN code of the SIM
card” (see the chapters 5.3.2.1 and 7.1)
Check the “Serial Port Settings”. The COM port number should be EXACTLY the
same as the COM port number assigned to your GSM device or to the cable of
your GSM device. See the chapters 5.3.2.1 and 7.1.
Make sure you are running MS Windows XP, Windows Vista or Windows 7. The
system has not been tested on other operating systems and probably won’t
function properly.
If the system still doesn't work, follow the steps:
1. Disconnect the mobile phone or GSM modem from the computer,
2. Restart the computer,
3. Reconnect the mobile phone or GSM modem to the computer,
4. Start “FUN BILLBOARD DEMO” and check the settings according to the chapter
5.3.2.1,
5. Start „Admin console”,
6. Repeat the tests.
If the system still does not work, please ask a computer professional for help.
6.Shutting down FUN BILLBOARD DEMO
In order to shut down the FUN BILLBOARD DEMO, you must first close the „Admin
console”, and then turn off the FUN BILLBOARD DEMO main application (the Big Screen).
In the multiple monitor mode you do that by right-clicking on Fun Billboard icon
in MS
Windows taskbar and selecting "Close". In the single monitor mode you do that by