User guide

iv
Chapter 6 - Service, Warranty and Tech Support
Introduction...................................................................................................................................................... 54
Limited Warranty .............................................................................................................................................. 54
On-line Warranty Registration .................................................................................................................... 54
Tech Support ................................................................................................................................................... 55
Recording RouteFinder Information ........................................................................................................... 55
Service ............................................................................................................................................................ 56
The Multi-Tech BBS ......................................................................................................................................... 57
To log on to the Multi-Tech BBS ................................................................................................................ 57
To Download a file ..................................................................................................................................... 57
About the Internet ............................................................................................................................................ 58
About Ordering Accessories ............................................................................................................................ 58
Appendixes
Appendix A - Cabling Diagrams ....................................................................................................................... 60
Command Port Cable ................................................................................................................................ 60
LAN Cable ................................................................................................................................................. 60
T1 DSU Cable ........................................................................................................................................... 60
WAN 2 Cable (Dial back-up) ...................................................................................................................... 61
Appendix B - Script Language ......................................................................................................................... 62
Appendix C - Changing Shunt Position ............................................................................................................ 65
Appendix D - Setting Up Your Remote User Database ..................................................................................... 66
Appendix E - TCP/IP ....................................................................................................................................... 68
Internet Protocol (IP) ................................................................................................................................. 69
Appendix F - Regulatory Information................................................................................................................ 71
Glossary of Terms
Index