Model MTA128ST
Owner's Manual P/N 82052304 Revision E (9/22/97) Model MTA128ST Copyright © 1997 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
EMC, Safety, and Terminal Directive Compliance The CE mark is affixed to this Multi-Tech product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; and Council Directive 91
Contents Contents Chapter 1--Introduction ................................................................... 7 1.2 Features ................................................................................................. 7 1.3 Manual Organization ............................................................................ 8 1.4 Technical Specifications ........................................................................ 9 Chapter 2--Introduction .....................................................
Contents 4.4.1 Modes of Operation .......................................................................... 61 4.4.2 Making a Call ................................................................................... 61 4.4.3 Answering a Call ............................................................................... 63 4.4.4 Hanging Up ...................................................................................... 64 Chapter 5--Introduction .......................................................
Contents Product Update ............................................................................... 84 Update Features .............................................................................. 84 Update Technical Specifications .................................................... 85 Update LEDs ................................................................................... 86 Update ISDN TA Configuration Utility .........................................
Introduction/Description Chapter 1--Introduction Welcome to the world of ISDN communications. You have acquired one of the finest ISDN terminal adapters (TAs) available today, model MTA128ST from Multi-Tech Systems. The MTA128ST is a desktop TA with an S/T port to connect it to the ISDN network, and an analog port to connect it to a telephone, modem, or fax machine. It ships with a software configuration utility for Windows® 95, and ConfigMenu, a built-in configuration utility for DOS and Windows 3.
Introduction/Description Ability to use the same communications software as analog modems. Flash memory for easy firmware upgrades. 1.3 Manual Organization This manual is divided into six chapters and one appendix: Chapter 1 Introduction and Description Chapter 1 summarizes the products features, lists its technical specifications, and provides an overview of the manuals organization.
Introduction/Description 1.4 Technical Specifications Trade Name IWay Hopper Model Number MTA128ST (International) Network Interface Four-wire S/T interface Switch Compatibility EuroISDN (ETSI/DSS1/NET3), DBP 1TR6, VN4, INS64, NI-1, 5ESS, DMS-100 B-Channel Protocols V.110, V.120, X.75, ML-PPP, SoftBond Voice Coding PCM: A-Law (Europe); µ-Law (US) LED Indicators 10 front panel LED indicators: Transmit Data, Receive Data, Line Status, B1 Active (i.e.
Introduction/Description Connectors ISDN: RJ-45 female receptacle, 4-wire S/T (accepts the connection cable to the network providers NT1 device) AUX: RJ-11 female receptacle, 2-wire voice service Serial Port: female DB-25 RS232E/V.24 Serial Interfaces ITU-T V.24, EIA/TIA RS232E Switches Two-position power switch Power Requirements Two-prong outlet-mounted transformer (included), 240 VAC 50/60 Hz Dimensions 15.0 cm × 10.7 cm × 2.
Installation Chapter 2--Introduction This chapter describes how to connect your MTA128ST terminal adapter (TA) to your computer, to power, to your network terminator, and to an auxiliary analog device. It also describes how to interpret the LED indicators. Please follow these instructions carefully to avoid damage to your TA. POWER RS232 AUX ISDN DB25 to Computer Power Connector (to Transformer) RJ45/ISDN Connection RJ11/Analog Connection Figure 2-1. Connectors 2.
Installation 2.3 Connecting to Your Computer 1. Make sure your computer and any peripheral equipment connected to it are turned off. Failure to do so may damage both your TA and your computer. 2. Connect one end of a serial cable to the RS232/V.24 connector on your TA. Connect the other end of the cable to an RS232/V.24 serial port on your computer. Serial cables are readily available at most computer stores. The cable must have a male DB-25 connector on the end that connects to the MTA128ST.
Installation 4. Verify operation by observing the LED indicators on the front panel. The LEDs will flash in a self-test pattern, then the LS LED will remain on. (See the LED descriptions in section 2.7.) If your terminal adapter does not appear to be working, see Chapter 5 for troubleshooting help. Caution: Use only the power supply shipped with your MTA128ST; any other power supply could damage the MTA128ST and void its warranty. 2.
Installation 7. Type AT&W and press ENTER to store your settings, then turn the TA off and on to reset it with the new configuration. 2.6 Connecting to Your ISDN Network Terminator 1. Before connecting your TA to your network terminator, you must configure the TA. See the preceding section. 2. If you need a longer cable than the one provided with your TA, you must select a cable that is wired straight through (pin 1 to pin 1; pin 2 to pin 2, etc.
Installation 2.7 LED Indicators The MTA128ST has ten LED indicators (Figure 2-3) to report MTA128ST status and line activity. Figure 2-3. LED Indicators Transmit Data. The TD LED flashes when data is being transmitted (on for a space, off for a mark). Receive Data. The RD LED flashes when data is being received (on for a space, off for a mark). Central Office Link.
Installation Bearer Channel 1. On steady: Active data connection on the channel Slow blink: Active analog connection on the channel Fast blink: Ring (the connection is being made) Bearer Channel 2. On steady: Active data connection on the channel Slow blink: Active analog connection on the channel Fast blink: Ring (the connection is being made) Terminal Ready. The TR LED lights to indicate that the computer is communicating with the MTA128ST, so the MTA128ST can answer an incoming call. Off Hook.
Installation Data Protocol. The P1 LED lights in combination with the P2 and 128 LEDs to indicate which data protocol is in use (V.120, X.75, PPP, MLPPP), as shown in the following table. Data Protocol. The P2 LED lights in combination with the P1 and 128 LEDs to indicate which data protocol is in use (V.120, X.75, PPP, MLPPP), as shown in the following table. Data Protocol 128 LED P1 LED P2 LED V.110 V.120 X.75 (1 Channel) X.
Configuration Utilities Chapter 3--Introduction Before you connect the MTA128ST to your network terminator, you must configure the MTA128ST to match your ISDN service and the remote terminal adapter (TA). You can use any of four methods: The ISDN TA Configuration Utility This configuration utility is recommended for computers running Windows 95 and Windows NT versions 3.51 and 4.0 operating systems.
Configuration Utilities 3.2 Before You Start Whatever method you use to configure your TA, consider your choices beforehand and record your selections on the following pages; then refer to them during the configuration procedure. Network Configuration 4 Network Switch Type ______________________________________________ Select the network switch type your ISDN service provider uses at its local central office. You can set the MTA128ST to NET3 (DSS1), 1TR6, VN4, INS64, NI-1, AT&T 5ESS, or DMS-100.
Configuration Utilities Call Control Configuration 4 Persistent DTR Dialing ____________________________________________ A high DTR (Data Terminal Ready) signal on the RS232/V.24 serial port indicates that your computer or terminal is ready to communicate with your TA. DTR normally goes high when a communication program starts or is ready to dial.
Configuration Utilities MLPPP Protocol The MLPPP (Multi-Link PPP) protocol provides rates up to 64K bps per channel. This protocol uses both B channels at once, providing an aggregate data transmission speed of 128K bps. 4 Dialing Numbers _________________________________________________ The MTA128ST can Dial telephone number S, where S may up 20 characters. AT command: DS=dial string (phone number and dial modifiers).
Configuration Utilities 4 Flow Control ____________________________________________________ Select the method by which your TA and computer control the flow of data between them. Unless you know that your computer has special requirements, select the default RTS/CTS method. The other choices is XON/XOFF. AT command: &E. 4 Data Bits, Parity, and Stop Bits _____________________________________ These settings further control initial communications between the TA and computer.
Configuration Utilities control. Select Momentary Drop to cause CTS to drop momentarily when the link is lost, then to go high again. AT command: &R. 4 DSR Control _____________________________________________________ A high DSR (Data Set Ready) signal on the RS232/V.24 serial port indicates that your TA is ready to communicate with your computer or terminal. Normally, it follows the state of the DTR signal. Select Normal to make DSR act normally.
Configuration Utilities 2. Click the Start button, Click Settings, and then click Control Panel. 3. Double-click the Add/Remove Programs icon. 4. On the Install/Uninstall tab, click the Install button. 5. Follow the Setup instructions on the screen. Windows NT version 3.51 ISDN Software Configuration Utility Installation Procedure 1. When installing from your floppy disk, insert the Setup disk (provided in your MTA128ST package) into drive A or B.
Configuration Utilities How to Use the ISDN TA Configuration Utility 1. Before you start the ISDN TA Configuration Utility, disconnect the MTA128ST from the network terminator by removing the S/T cable from the MTA128STs ISDN jack. 2. To start the utility, click the Start button, point to Programs, and click the ISDN TA Configuration Utility icon. 3. Read the message in the Welcome window, then click Next and follow the instructions in each window that appears in turn.
Configuration Utilities 3.4 ConfigMenu Use the ConfigMenu configuration utility with computers running DOS or Windows 3.x. ConfigMenu is installed in the MTA128ST as part of its firmware. Figure 3-2. ConfigMenu How to Use ConfigMenu 1. Disconnect the MTA128ST from the network terminator by removing the S/T cable from the MTA128STs ISDN jack. 2. Connect a VT100/ANSI-compatible terminal, or a computer that has a communications program that has VT100/ANSI terminal emulation, to the MTA128STs serial port.
Configuration Utilities 5. In the communications programs terminal window, type AT@CONFIG and press ENTER. ConfigMenus Main Menu appears in the terminal window (see Figure 3-2). 6. To select a menu item, type its number and press ENTER. A submenu then appears from which you can make further selections. At the lowest level, you can change a configuration option by selecting a number or typing a value and pressing ENTER. 7. When you finish, quit the ConfigMenu. 8.
Configuration Utilities Help Menu Select the Help menu for help on how to navigate through the MTA128ST menu system, or to see the MTA128STs firmware version numbers. 3.5 Windows 95 Dial-Up Networking Windows 95 includes a remote-node client called Dial-Up Networking (DUN). Follow the procedure below to install and operate this utility. To install and run Dial-Up Networking 1. Insert the Windows 95 CD-ROM into the CD ROM drive. 2.
Configuration Utilities 3.6 AT Commands You can configure the MTA128ST by using AT commands, just as you would configure an analog modem. Use this method if you prefer to work with AT commands, or if you have a special requirement that is not addressed by either of the configuration utilities. How to Use AT Commands to Configure the MTA128ST 1. Disconnect the MTA128ST from the network terminator by removing the S/T cable from the MTA128STs ISDN jack. 2.
AT Commands/S-Registers Chapter 4--Introduction One of the means by which you can communicate with and configure your MTA128ST is to use AT commands. AT commands are so-called because, with only a few exceptions, each command string must begin with the characters AT. Using AT commands, you can read and set parameters, and perform actions such as dialing. 4.1.
AT Commands/S-Registers value in register S2. You can send the break signal in the out-of-band escape sequence only from software, not by pressing SHIFT+BREAK on your keyboard. When it detects the escape sequence, the MTA128ST enters online command mode, in which it responds to commands while maintaining the connection with the remote device. The MTA128STs command buffer can store 80 characters, including spaces and other characters used in telephone numbers.
AT Commands/S-Registers Serial Port Configuration 4.1.
AT Commands/S-Registers 4.1.2 Command Implementation Command: Function: Values: Default: AT Attention Code n/a n/a Description: This attention code precedes all command strings except the A/ command and escape codes. Command: Function: Default: Values: RETURN Command Execution n/a n/a Description: Press the RETURN (ENTER) key to execute a command. The RETURN key is frequently abbreviated in command examples.
AT Commands/S-Registers 4.1.3 Switch Configuration Commands Use the following commands to select your network switch type (e.g., EuroISDN Net3) and to specify other information required to make an ISDN connection. Command: Function: Values: Default: %A97=n Dialing Method n = 0 or 1 %A97=0 (En bloc) Description: Standardized ISDN signalling protocols, such as DSS1, DSS2, and SS7, support a sending complete indication; i.e., a signal that no more digits will follow.
AT Commands/S-Registers Command: Function: Values: Default: !C6=n Data SPID n = 020-character string null string Description: Use the !C6= command to specify the data service profile identifier (SPID) that the ISDN service provider assigned at subscription time. The data SPID string can have up to 20 characters. This command is not used if the switch type is set to NET3. *: For DMS-100 switches, any ASCII character except the underline (_) character is valid.
AT Commands/S-Registers number. You can also use the !D3= command to disable the data channel, which may be useful when multiple TAs are attached to a network terminator bus.
AT Commands/S-Registers >D0 >D1 >D2 >D3 >D4 >D98 >D99 Display B-channel traffic, decoded as V.120 Display D-channel traffic, decoding layers 2 and 3 (Q.921 and Q.931) Display D-channel traffic, decoding layer 2 only (Q.921) Display D-channel traffic, decoding layer 3 only (Q.931) Display B-channel traffic, decoded as X.
AT Commands/S-Registers Command: Function: Values: Default: !RXGn Receive Gain n = 010 !RXG6 (Medium volume) Description: Use the !RXG command to control the speaker level of an analog telephone device connected to the AUX port. AT!RXG0 selects the lowest level, AT!RXG10 selects the highest level, and intermediate numbers select intermediate levels.
AT Commands/S-Registers Command: Function: Values: Default: !Z=n Rate Adaption Protocol n = 5, 6, 9, or 12 !Z=6 (V.110) Description: The !Z command selects the rate adaption protocol used to communicate with another terminal adapter. The local and remote terminal adapters must be set to the same protocol for communication to take place. !Z=5 !Z=6 !Z=9 !Z=12 4.1.4 V.120 protocol V.110 protocol ML-PPP protocol X.
AT Commands/S-Registers Command: Function: Values: Default: Qn Enable/Disable Result Codes n = 0, 1, or 2 Q0 (Enable result codes) Description: The Q command controls whether the MTA128ST sends result codes to the computer. (Use the V command to select the format of the result codes.) Q0 Q1 Command: Function: Values: Default: Enable result codes. Disable result codes (quiet mode) for applications such as computercontrolled auto dialing.
AT Commands/S-Registers Command: Function: Values: Default: Vn Terse/Verbose Result Codes n = 0 or 1 V1 (Verbose) Description: Use the V command to control whether the MTA128STs result codes are displayed as digits (terse) or as words (verbose). (Use the Q command to enable or disable the display of result codes.) V0 V1 Command: Function: Values: Default: Enable terse result codes. Enable verbose result codes.
AT Commands/S-Registers Note that whereas the &F0 reset command always restores the factory default profile, the Z reset command restores either the factory default or the stored profile, depending on how the &W command is set. Command: Function: Values: Default: &Cn DCD Control n = 0, 1, or 2 &C1 (DCD normal) Description: The &C command controls the behavior of the DCD (Data Carrier Detect) signal (pin 8 on the RS232E/V.24 interface).
AT Commands/S-Registers &D3 When DTR goes low, the MTA128ST resets the data port and disables autoanswer. If DTR goes low when the MTA128ST is online, the MTA128ST hangs up, resets the active configuration to the stored configuration, and disables autoanswer. *: If the user wishes to accept calls while DTR is low, the MTA128ST must be configured to ignore DTR. This is accomplished by entering AT&D0. With this configuration, the MTA128ST is able to accept calls while DTR is low.
AT Commands/S-Registers &E7 &E12 &E13 When XON/XOFF pacing is active, the MTA128ST responds to the XON/XOFF characters and passes them through the communications link to the remote device, thereby pacing the remote terminal adapter as well. Disables pacing Enables pacing. Command: #Xn Function: Send Single/Multiple Xoff Characters Values: n = 0 or 1 Default: #X0 Description: The #X command allows the MTA128ST to send either a single or multiple Xoff characters to exert flow control to the terminal.
AT Commands/S-Registers &F0 &F1 &F2 &F3 &F4 Command: Function: Values: Default: Profile 0 Modem-like operation (default) Profile 1 V.110 async operation Profile 2 V.120 async operation Profile 3 X.75 async operation Profile 4 MLPPP async operation &Mn Asynchronous Mode n = 0 or 1 &M0 (Asynchronous) Description: Use the &Mn command to set the MTA128ST for synchronous or asynchronous transmission.
AT Commands/S-Registers Command: Function: Values: Default: &Sn DSR Control n = 0, 1, or 2 &S1 (DSR normal) Description: The &Sn command controls the state of the DSR (Data Set Ready) signal on the RS232E/V.24 interface. A high DSR signal indicates to the computer that the MTA128ST is ready to transmit data. &S0 &S1 &S2 Command: Function: Values: Default: DSR is always high.
AT Commands/S-Registers Command: Function: Values: Default: &Zn=x Store Telephone Number n = 09; x = dial string n/a Description: The &Z= command lets you store a telephone number in a memory register for faster dialing. To store a number, type &Z, the register number (09) where you want to store the number, the = character, and the dialing string that you want stored; then press ENTER. The dialing string can have up to 80 characters. To read a stored number, type AT&Zn? (e.g.
AT Commands/S-Registers Command: Function: Values: Default: $Dn Persistent DTR Dialing n = 0, or 1 $D0 (Disabled) Description: The $Dn command enables or disables persistent DTR dialing (PDD). PDD causes the terminal adapter to automatically and continuously redial stored telephone number 0 when the port has no active calls and DTR is high. $D0 $D1 Disables PDD. Enables PDD.
AT Commands/S-Registers Command: %Sn Function: Serial Port Mode Values: n = 0 or 1 Default: %S0 Description: Typically, in command mode the MTA128ST selects a serial port speed of 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 or 230400 bps, depending on how fast the AT commands are coming from the computer or terminal. Using the %S command, you can disable automatic speed selection and lock the serial port speed to 460800 bps.
AT Commands/S-Registers Command: Function: Values: Default: %En Escape Sequence Options n = 05 %E1 and %E4 Description: By default, the modem responds only to the +++ escape method. However, you can use the %E command to set the modem to respond only to the method, to respond to either the +++ or the method, or to ignore both methods and not escape. %E0 %E1 %E2 %E3 %E4 %E5 %E1 %E5 %E3 %E5 Command: Function: Values: Default: Modem wont escape. +++ escape method. escape method.
AT Commands/S-Registers Command: Function: Values: Default: @P4=n Data Bits n = 7 or 8 @P4=8 (8 data bits) Description: Use this command only to set the number of data bits the MTA128ST uses when it is turned on. Once the MTA128ST receives an AT command from the computer, it automatically adjusts to the number of data bits the computer is using.
AT Commands/S-Registers Command: Function: Values: Default: D Dial none none Description: The D command causes the MTA128ST to dial a telephone number (e.g., ATD785-3500 ). Command: Function: Values: Default: Hn Hang Up n = 0 or 1 H0 Description: The H command forces the MTA128ST to go off-hook (to take control of the telephone line) or to go on-hook (hang up). Since the MTA128ST goes off-hook automatically when it dials, the H command is normally used only to hang up.
AT Commands/S-Registers Command: Function: Values: Default: O Return Online none none Description: The O command returns the MTA128ST to online mode from the online command mode. When the MTA128ST makes a data connection, it enters online data mode. The MTA128ST typically remains in this mode until it receives an escape sequence or until the call is ended. When it detects an escape sequence, the MTA128ST enters online command mode, in which it can accept AT commands while retaining the online connection.
AT Commands/S-Registers 4.2 S-Registers S-Registers are sections of memory in which values are stored that affect how the MTA128ST operates. S-Registers are so-called because each has a name that begins with the character S. Use the S command to assign a value to or to read the current value of an S-register. To assign a value to an S-register, use the command Sr=n, in which r is the register number, and n is the value you want to assign to the register, e.g., S7=45.
AT Commands/S-Registers S-Register: Function: Unit: Range: Default: S0 Number of Rings Until Answer 1 ring 0255 1 Description: S0 sets the number of rings the MTA128ST waits for before it answers and begins its connect sequence. S0=0 turns off the ability to automatically answer a call. S0=1 causes the MTA128ST to automatically answer after 1 ring. Note that if the S0 value is set too high, the calling device may time out before the MTA128ST answers the call.
AT Commands/S-Registers S-Register: Function: Unit: Range: Default: S3 Carriage Return Character Decimal ASCII code 0127 13 (^M) Description: S3 specifies the character used by the MTA128ST to indicate the end of a command line. S-Register: Function: Unit: Range: Default: S4 Line Feed Character Decimal ASCII code 0127 10 (^J) Description: S4 specifies the character used by the MTA128ST to indicate the end of a status message.
AT Commands/S-Registers S-Register: Function: Unit: Range: Default: S10 DCD Drop Time 50 ms 0254, 255 20 Description: S10 sets the time after a carrier signal is lost before the MTA128ST disconnects. (The &C2 command must be in effect.) The default setting is one second. Maximum delay is 25.4 seconds (S10=254). Set S10 to 255 to cause the MTA128ST not to disconnect with loss of carrier.
AT Commands/S-Registers S-Register: Function: Unit: Range: Default: S50 Caller Line ID CLI Decimal ASCII code 0 or 1 1(enabled) Description: S50 sets whether the mechanism for identifying the two endpoints of a connection is enabled or disabled. Since RING messages only appear for ISDN data calls, the CLI feature does not define a means of conveying Calling Party information to the terminal for ISDN voice calls.
AT Commands/S-Registers S-Register: Function: Unit: Range: Default: S52 Auto-Protocol Detection Decimal ASCII code 0 or 1 1 Description: S52 sets whether the mechanism for identifying V.110, V.120, X.75, MLPPP, or SoftBond operation is enabled or disabled. This is applicable for an ISDN data call; and once determined by the MTA128ST the protocol used by means of the information conveyed by the SETUP message, then the indicated protocol is activated.
AT Commands/S-Registers Table 4-3. Result Codes Terse 0 1 2 OK CONNECT RING 3 NO CARRIER 4 5 6 ERROR CONNECT 1200 NO DIALTONE 7 8 10 11 12 14 28 32 17 18 19 20 57 59 78 BUSY CONNECT 300 CONNECT 2400 CONNECT 4800 CONNECT 9600 CONNECT 19200 CONNECT 38400 CONNECT 48000 CONNECT 56000 CONNECT 57600 CONNECT 64000 CONNECT VOICE CARRIER 56000 CARRIER 64000 SOFTBONDING PROTOCOL PPPC PROTOCOL V.110 PROTOCOL V.120 PROTOCOL X.75 PROTOCOL V.
AT Commands/S-Registers 4.4 Using AT Commands to Operate the MTA128ST You can configure and operate the MTA128ST entirely with AT commands, if you like. Remember, you can issue AT commands only from a terminal or from a computer running a communications program in terminal mode. This section decribes how to use AT commands for basic operations, such as calling, answering a call, and hanging up. 4.4.
AT Commands/S-Registers Dialing To dial a number using AT commands, you must first start a data communications program. In the programs terminal mode, type ATDxxxxxxx, where xxxxxxx is the telephone number you want to dial, and is the carriage return character that is sent when you press the ENTER key, e.g, ATD7853500. The dial string can contain up to 80 characters. To place an ML-PPP call, use an ampersand character (&) to join two telephone numbers, e.g., ATD7853500&7853502.
AT Commands/S-Registers Canceling a Call To cancel a call before the MTA128ST makes a connection, press any key. Storing a Telephone Number To store a telephone number, type &Zn=x in terminal mode, where n is the number of the memory register in which the number is to be stored, and x is the dial command string that you want to store. For example, type AT&Z9=612-785-3500 to store the number 612-785-3500 in memory register 9.
AT Commands/S-Registers MTA128ST answer on the fourth ring). You can also use either of the configuration utilities to the turn autoanswer on and set the number of rings. 2. Make sure that the MTA128ST is offline. The MTA128ST will answer the call after the number of rings specified by S0. To disable autoanswer, use a configuration utility or the command S0=0. *: If the user wishes to accept calls while DTR is low, the MTA128ST must be configured to ignore DTR. This is accomplished by entering AT&D0.
Troubleshooting Chapter 5--Introduction This chapter describes some basic problems you may run into with your MTA128ST and how to solve them. 5.2 Troubleshooting Your MTA128ST was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss during your connection, it is possible that the MTA128ST is defective. However, it is more likely that the source of your problem lies elsewhere.
Troubleshooting 4 If the power supply is plugged into a power strip, make sure the power strip is plugged in and its power switch is on. 4 Make sure the power supply module is firmly connected to the MTA128ST and to the wall outlet or power strip. 4 If the power strip is on and the MTA128ST is switched on, try moving the MTA128ST power supply to another outlet on the power strip. 4 Test that the outlet is live by plugging a lamp into it. 4 The MTA128ST or power supply may be defective.
Troubleshooting can access the MTA128ST at a time. If MultiExpress Terminal reports that it cannot make a connection, yet the MTA128STs TR indicator is on, click on the Window menu to see if more than one terminal is open. The MTA128STs TR indicator shows that the software has made a connection with the MTA128ST through the COM port. 4 Your communications software settings may not match the physical port the MTA128ST is connected to.
Troubleshooting Properties sheet, click on the Resources tab to see the ports Input/Output range and Interrupt Request. If another device is using the same address range or IRQ, it will appear in the Conflicting Device List. Uncheck Use Automatic Settings to change the ports settings so they do not conflict with the other device, or select the port the conflicting device is on and change it instead.
Troubleshooting pairs. The cable must have at least the middle four pins (pins 2, 3, 4, and 5) connected. A reversed pair on the U (phone company) side is not important, but a reversed pair on the S/T (your) side can create problems if you have more than one device, since multiple devices attached to the S/T interface must all have the same polarity. 4 If the MTA128ST reports BUSY, the other number may be busy, in which case you should try again later.
Troubleshooting * In Windows 95, if the Use Country Code and Area Code box is checked in the Properties window for dial-up connection, the bundling modifier (i.e., &, + or !) is removed from the dialing string when the user attempts to make a connection. The solution is to not check the Use Country Code and Area Code box, or to simply add the bundling dial modifier to the phone number at the time of connection.
Troubleshooting 4 Check the serial port baud rate in your communications software, and make sure it is set as high as your UART allows. Data Is Being Lost 4 Your UART may not be reliable at serial port speeds over 9600 bps or 19,200 bps. Reset your serial port speed to a lower rate, or replace your serial port with a faster one. 4 Check the serial port baud rate in your communications software, and make sure it is set as high as your UART allows.
Service Chapter 6--Introduction This chapter begins with the terms of your MTA128STs five-year warranty. Read carefully the next section, Technical Support, if you have questions or problems with your terminal adapter. It includes the technical support telephone numbers, space for recording information about your MTA128ST, and information on how to send in your terminal adapter should you require service.
Service 6.3 Technical Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call Technical Support at (612) 717-5863. The model and serial numbers are silkscreened on the bottom of your MTA128ST. To display the firmware version, type ATI1 in terminal mode. Software versions are printed on the diskette labels.
Service If you need to inquire about the status of the returned product, be prepared to provide the serial number of the product sent (see Section 6.3.1). Send MTA128STs to this address: MULTI-TECH SYSTEMS, INC. 2205 WOODALE DRIVE MOUNDS VIEW, MINNESOTA 55112 ATTN: SERVICE OR REPAIRS 6.4 The Multi-Tech BBS Multi-Tech maintains a bulletin board system (BBS) for its customers. Information available from the BBS includes new product information, product upgrade data, and problem-solving tips.
Service Downloading a File If you know the file name 1. From the Main Menu, type F to access the Files Menu, then type D. 2. Enter the name of the file you wish to download from the BBS. 3. If a password is required, enter the password. 4. Answer Y or N to the automatic logoff question. 5. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol). 6. If you select Zmodem, the transfer will begin automatically.
Service Reading a Message When you log on, the BBS will tell you if you have a personal message (mail). At the prompt Would you like to read it now?, type R to read the message. This is the only point at which you can read your mail, since you cannot read any messages from the Message Menu. Leaving a Message The Multi-Tech BBS has no public discussion area. To leave a personal message, select the Message Menu by typing M at the Main Menu. Type E, then press RETURN to select the Sysop conference.
Service 4. Highlight the Configure option in the MAIN MENU and hit ENTER. Highlight Active Port and select the COM port to which the MTA128ST is connected. Highlight Baud Rate and select the rate at which you want to program. Press ESC when finished. 5. Highlight the Select File to Program option in the MAIN MENU. Highlight the .HEX file. Press ESC when finished. 6. Highlight the Program Firmware option in the MAIN MENU. When you are prompted to confirm the file to program, press Y. 7.
Configuration Profiles Appendix A--Configuration Profiles Quick Setup Factory Profiles For quick setup, the MTA128ST includes five Quick Setup Factory Profiles, each of which is configured for a specific type of port operation. You can load a Quick Setup Factory Profile into active memory by using the command &Fn, in which n is the number of the profile you wish to load.
Configuration Profiles Table A-1.
Configuration Profiles Table A-2. Profile 1 (&F1)V.
Configuration Profiles Table A-3. Profile 2 (&F2)V.
Configuration Profiles Table A-4. Profile 3 (&F3)X.
Configuration Profiles Table A-5.
Product Update MTA128ST/Revision D PC Board MTA128NT/Revision B PC Board Product Update This update supersedes information documented in your Owners Manual. The following supersedes currently documented information in Chapter 1 of your Owners Manual (model MTA128ST only) entitled Features in Section 1.2, and Technical Specifications in Section 1.4: Update Features The MTA128ST communicates over public ISDN telephone lines.
Product Update Update Technical Specifications Trade Name IWay Hopper Model Number MTA128ST (International) Network Interface Four-wire S/T interface Switch Compatibility EuroISDN (ETSI/DSS1/NET3), DBP 1TR6, VN4, INS64, NI-1, 5ESS, DMS-100 B-Channel Protocols V.110, V.120, X.
Product Update Power Requirements Two-prong outlet-mounted transformer (included), 240 VAC 50/60 Hz Dimensions 15.0 cm × 10.7 cm × 2.8 cm (L × W × D) Environmental Temperature range 0°50° C; Humidity range 2090% (non-condensing) Power Consumption 4 watts Weight 224 g (8 oz) Warranty 5 years Update LEDs The following supersedes currently documented information in your Owners Manual entitled, LED Indicators in Section 2.7: Transmit Data.
Product Update Power. The LS LED lights when the TA is turned on. Bearer Channe1 1. Indicates an active data or voice connection on Bearer Channel 1 when lit. Bearer Channel 2. Indicates an active data or voice connection on Bearer Channel 2 when lit. Terminal Ready. The TR LED lights to indicate that the computer is communicating with the TA, so the TA can answer an incoming call. Off Hook. The OH LED lights when analog equipment on the AUX port is active, or off-hook.
Product Update 128K bps. The 128 LED lights to indicate that the B channels have been multiplexed into a single 128K bps communications link. Data Protocol. The P1 LED lights in combination with the P2 and 128 LEDs to indicate which data protocol is in use (*V.110, V.120, X.75, PPP, MLPPP), as shown in the following table. Data Protocol. The P2 LED lights in combination with the P1 and 128 LEDs to indicate which data protocol is in use (*V.110, V.120, X.75, PPP, MLPPP), as shown in the following table.
Product Update Data Protocol 128 LED P1 LED P2 LED V.110 V.120 X.75 (1 Channel) PPP (1Channel) MLPPP (2 Channel) Off On Note Protocol LEDs blink to indicate active Data Compression.
Product Update Update ISDN TA Configuration Utility The following supersedes currently documented information in your Owners Manual entitled, ISDN TA Configuration Utility in Section 3.3, Figure 3-1: Figure 3-1. ISDN TA Configuration Utility Update Switch Configuration Commands The following supersedes currently documented information in your Owners Manual entitled, Switch Configuration Commands in Section 4.1.
Product Update displayed. This offers the ability to observe interactive operations of the TA, Central Exchange, and the remote communications equipment. >D0 >D1 >D2 >D3 >D4 >D5 >D6 >D98 >D99 Command: Function: Values: Default: Display B-channel traffic, decoded as V.120 Display D-channel traffic, decoding layers 2 and 3 (Q.921 and Q.931) Display D-channel traffic, decoding layer 2 only (Q.921) Display D-channel traffic, decoding layer 3 only (Q.931) Display B-channel traffic, decoded as X.
Product Update Update Serial Port Configuration Commands The following supersedes currently documented information in your Owners Manual entitled, Serial Port Configuration Commands in Section 4.1.4: Command: Function: Values: Default: Sr=n Set S-Register r = 05, 7, 10, 25, 32, 34, 44, 46, 50, 52, 53; n varies None Description: Use the Sr=n command to set the value of an S-register, where r is the number of the S-register, and n is the value you want to set.
Product Update &E5 &E6 &E7 &E12 &E13 Command: Function: Values: n = 04 (ST) Default: goes high again. This method works with pacing, which uses the RTS signal on pin 4. Hardware flow control cannot be enabled unless an error correction protocol is selected. XON/XOFF flow control. This is an in-band method, in which the XON and XOFF characters (^Q and ^S respectively) are inserted into the data stream, rather than using separate control lines.
Product Update MTA128ST &F0 &F1 &F2 &F3 &F4 Profile 0 Modem-like operation (default) Profile 1 V.110 async operation Profile 2 V.120 async operation Profile 3 X.75 async operation Profile 4 MLPPP async operation Command: $SBn Function:Serial Port Speed Values: n = 3, 12, 24, 48, 96, 192, 384, 576, 1152, 2304, or 4608 Default: $SB1152 Description: In command mode, this TA detects the computers speed and parity, and matches it, except when the %S1 command is active.
Product Update Command: Function: Values: Default: %Sn Serial Port Mode n = 0 or 1 %S0 Description: Typically, in command mode this TA selects a serial port speed of 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 or 230400 bps, depending on how fast the AT commands are coming from the computer or terminal. Using the %S command, you can disable automatic speed selection and lock the serial port speed to 460800 bps. The serial port speed remains locked until the TA receives a %S0 command.
Product Update Update S-Registers The following supersedes currently documented information in your Owners Manual entitled, S-Registers in Section 4.2: Table 4-2.
Product Update S-Register: Function: Unit: Range: Default: S44 POTS Port Ring Frequency Decimal ASCII code 2-4 2 (25Hz) Description: S44 controls the ring frequency from the POTS port. S44=n where: n = 225Hz ring frequency (default) n = 320Hz ring frequency n = 416.
Product Update UpdateTechnical Support The following supersedes currently documented information in your Owners Manual entitled, Technical Support in Section 6.3: Technical Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call Technical Support at (612) 785-5863.
Product Update Profile 0 (&F0) Modem-Like Asynchronous Operation (models MTA128NT/MTA128ST) AT Command Description &C1 $D0 &D1 E1 &E4 &E6 &E13 #X0 &J0 &K0 %E1 %E4 &M0 @P3=4 @P4=8 @P6=1 &R1 S0=1 S2=43 S3=13 S4=10 S5=8 S7=45 S10=20 S25=5 S32=20 S34=2 S50=1 S52=1 S53=2048 &S1 $SB1152 V1 !Z=x DCD functions normally Disable persistent DTR dialing Hang up when DTR drops Enable command mode echo Enable hardware flow control Discard XON/XOFF characters Enable pacing Disable Sending Multiple Xoff Characters Disab
Product Update Profile 1 (&F1) V.
Product Update Profile 1 (&F1)V.
Product Update Profile 2 (&F2)V.
Product Update Profile 2 (&F2)X.
Product Update Profile 3 (&F3)X.
Product Update Profile 3 (&F3)ML-PPP Asynchronous Operation (model MTA128NT) AT Command Description &C1 $D0 &D1 E1 &E4 &E6 &E13 #X0 &J0 &K0 %E1 %E4 &M0 @P3=4 @P4=8 @P6=1 &R1 S0=1 S2=43 S3=13 S4=10 S5=8 S7=45 S10=20 S25=5 S32=20 S34=2 S50=1 S52=1 S53=2048 &S1 $SB1152 V1 !Z=9 DCD functions normally Disable persistent DTR dialing Hang up when DTR drops Enable command mode echo Enable hardware flow control Discard XON/XOFF characters Enable pacing Disable Sending Multiple Xoff Characters Disable Automatic C
Product Update Profile 4 (&F4)ML-PPP Asynchronous Operation (model MTA128ST) AT Command Description &C1 $D0 &D1 E1 &E4 &E6 &E13 #X0 &J0 &K0 %E1 %E1 %E4 &M0 @P3=4 @P4=8 @P6=1 &R1 S0=1 S2=43 S3=13 S4=10 S5=8 S7=45 S10=20 S25=5 S32=20 S34=2 S50=1 S52=1 S53=2048 &S1 $SB1152 V1 !Z=9 DCD functions normally Disable persistent DTR dialing Hang up when DTR drops Enable command mode echo Enable hardware flow control Discard XON/XOFF characters Enable pacing Disable Sending Multiple Xoff Characters Disable Automat
Index Index Symbols 128K bps ............................................................................................. 16550 UART ....................................................................................... 1TR6 switch type ................................................................................. 5ESS switch type ................................................................................. 16 70 34 34 A Abort Timer ...............................................................
Index &M ............................................................................................ 23, 45 &R ............................................................................................ 23, 45 &S ............................................................................................ 23, 46 &W ....................................................................... 14, 44, 46, 78, 93 &Z ...................................................................................................
Index Auto-Protocol Detection ..................................................................... 59 Auto-Protocol detection ...................................................................... 59 Autoanswer .............................................................. 20, 51, 55, 63, 70 B B-channel protocol ............................................................................................ 20 Backspace character .............................................................................
Index Port Control Configuration Menu .................................................. 27 starting ..................................................................................... 13, 53 Stored Numbers Menu .................................................................... 27 Configuration ................................................................ 13, 18106, 53 choices ....................................................................................
Index Data MSN/DN command .................................................................... 37 Data Protocol ....................................................................................... 17 Data Rates ............................................................................................... 9 Data SPID command ........................................................................... 35 Data TEI command .......................................................................
Index E Echo commands .................................................................................. 39 Embedded Protocol Analyzer ....................................................... 36, 90 En bloc sending .................................................................................... 34 Environmental conditions ............................................................ 10, 86 Error correction ............................................................................
Index I Initialization strings .............................................................................. 68 INS64 switch type ............................................................................... 34 Installation .................................................................................... 11106 IRQ conflicts ....................................................................................... 67 ISDN line .............................................................................
Index O Off Hook ............................................................................................... 16 On-line Warranty Registration .............................................................. 73 Online command mode ....................................................................... 61 Overlap sending ................................................................................... 34 P Pacing commands .........................................................................
Index Enable/Disable command ............................................................... 40 Terse/Verbose command ................................................................. 41 Return Online command ...................................................................... 53 Ring count ............................................................................................ 55 Rings, number before answering ......................................................... 55 Rings to Answer option .......
Index SPID (service profile identifier) ........................................................... 35 Start ConfigMenu command ......................................................... 13, 53 Stop Bits AT command ............................................................................ 22, 51 option .............................................................................................. 22 Store Active Profile command ................................................
Index Update LEDs ........................................................................................ Update S-Registers ............................................................................... Update Serial Port Configuration Commands ...................................... Update Switch Configuration Commands ............................................ Update Technical Specifications .......................................................... UpdateTechnical Support ............................