Installation Manual Release 8.
Legal notice: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2012 Alcatel-Lucent. All rights reserved.
Chapter 1 General Presentation Preliminary ............................................................................................... 1.1 Overview ........................................................................................................ 1.1 Security ...................................................................................................... 1.1 Safety rules .................................................................
Detailed description ....................................................................................... 2.7 Chapter 3 System Services Software Licence Management ......................................................... 3.1 SOFTWARE LICENCE MANAGEMENT ....................................................... 3.1 Software Keys ......................................................................................... 3.
Managed services ........................................................................................3.15 Mobility on GSM ...........................................................................................3.15 Chapter 4 Installation and Cabling Presentation ............................................................................................. 4.1 Location of Unit ...........................................................................
Hardware configuration ................................................................................4.77 External connections ....................................................................................4.78 Intelligent Base Stations ..................................................................... 4.81 Detailed description ......................................................................................4.81 Safety rules .....................
Chapter 7 Maintenance Services Maintenance Level 1 .............................................................................. 7.1 Maintenance .................................................................................................. 7.1 Chapter 8 Glossary Glossary .................................................................................................... 8.
0-6 U .................................................................................................................... 8.9 V .................................................................................................................... 8.9 W ................................................................................................................... 8.
1.1 Preliminary 1.1.1 Overview 1.1.1.1 SYMBOLS USED IN THE DOCUMENTATION See note. See important information. 1.1.1.2 CLAUSES Copyright and Trademarks Datalight is a registered trademark of Datalight,Inc. FlashFXtm is a trademark of Datalight, Inc. Copyright 1993 - 2000 Datalight, Inc., All Rights Reserved. 1.2 Security 1.2.1 Safety rules 1.2.1.
Chapter 1 Protective earthing This equipment must imperatively be connected to a permanent earth protection installed according to current legislation. Installation of the mains power The mains power must be installed as close as possible to the unit and must be easily accessible. The power supply lead is used as the master switch.
The EC labeling indicates that this product conforms to the EC directives currently in force, in particular: 1.2.1.4 - 89/336/EEC (Electromagnetic compatibility) - 73/23/EEC (Low Voltage) - R&TTE 1999/5/EC compliance - 1999/519/EC (Specific Absorption Rate) Interface Classification 1.2.1.4.1 OmniPCX Office RCE Small, Medium, Large SELV: Safety Extra Low Voltage TNV-3: Telecommunication Network Voltage Figure 1.2: OmniPCX Office RCE Small, Medium, Large 1.2.1.4.
Chapter 1 Figure 1.3: OmniPCX Office RCE Compact Note: The Mini-MIX daughter board requires BACKXS-N back panel and PSXS-N power supply module. The Mini-MIX daughter board can be used only in an OmniPCX Office RCE Compact or, in case of migration from R7.1 or lower, in a Compact Edition 2nd Generation, equipped with a PowerCPU board. 1.3 Protection against Interferences 1.3.
may cause harmful interference and void the user’s authority to operate this equipment. Japan - VCCI (Voluntary Control Council for Interference) Translation : This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Chapter 1-6 1
2.1 Overview Alcatel-Lucent OmniPCX Office Communication Server is a business communication server offering proven telephony functions with data management. This "multi-purpose" server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 200 employees.
Chapter 2 ! " # " $ - Energy consumption: 1.5 A (240 V) - Dimension: H = 345 mm; W = 370 mm; D = 65 mm. - Weight: 5.1 kg. The following mixed boards are available: - MIX 2/4/4 - MIX 2/4/8 - MIX 2/8/4 - MIX 4/4/8 - MIX 4/8/4 - AMIX-1 4/4/4 - AMIX-1 4/4/8 - AMIX-1 4/8/4 - Mini-MIX (PowerCPU daughter board) Note: This wall-mounted version is also called XS-N.
! " # " $ Figure 2.2: Mini-MIX connections on PowerCPU Board Equipment numbering: 2.2.
Chapter 2.2.3 2.2.4 2-4 2 ! " # " $ - 28 ports. - 1 CPU slot 2 general-purpose slots (no SLI16 board). - Energy consumption: 1 A (230 V) / 2 A (110 V) - 80 W. - Dimension: H = 66 mm; W = 442 mm; D = 400 mm. - Weight: 6 kg. OmniPCX Office RCE Medium - 56 ports. - 1 CPU slot 5 general-purpose slots. - Energy consumption: 1,2 A (230 V) / 2,3 A (110 V) - 120 W. - Dimension: H = 110 mm; W = 442 mm; D = 400 mm. - Weight: 11 kg.
! " # " $ Installation 2.3.1 Overview ___change-end___ ___change-begin___ 2.
Chapter 2 ! " # " $ compliance with the instructions provided with the hardware. Equipment shall be installed at the factory or in the field by submitter's trained personnel in accordance with the installation instruction provided with the equipment. 2.4 Equipment 2.4.1 Boards and Options The following table lists the boards available on OmniPCX Office RCE Small, Medium, Large.
! " # " $ Board Function Optional boards MIX244 MIX248 MIX284 MIX484 MIX448 MIX044 MIX084 MIX048 0, 2 or 4 T0 basic accesses + 4 or 8 UA interfaces + 4 or 8 Z interfaces AMIX484-1 AMIX448–1 AMIX444–1 4 analog line accesses, 4 or 8 UA interfaces and 4 or 8 Z interfaces PRA-T2 PRA-T1 DASS2 DLT2 T1-CAS T1-CSS PCM R2 PRA -T2, DASS2, DLT2: 30 x 64-Kpbs B-channels + 1 x 64-Kbps D-channel; 2048 Kbps.
Chapter 2 ! " # " $ As of R8.0, the PowerCPU board performs the CPU functions of an OmniPCX Office system. 2.4.2.1.
! " # " $ Board used for connecting up digital terminals or DECT 4070 IO/EO base stations. The UAI16-1 board is used to power terminals connected to the 16 interfaces remotely from an EPS48 external power supply connected to interface 1 via an external adapter cable (splitter). Caution: Only use EPS48 power supplies and the splitters provided. 2.4.2.
Chapter 2.4.2.6 2 ! " # " $ BRA-X Board These boards are used to connect 2, 4 or 8 base T0 access points (2 B channels + 1 D channel) in order to connect the system to the digital public ISDN network (T0 point-to-point or multipoint connection) or to a private network (DLT0 point-to-point connection); the operating mode, T0 or DLT0, can be configured by OMC. 2.4.2.
! " # " $ T2 Name T1 Name Function BUSY BUSY B-channels busy (red LED lights up if at least 1 B-channel is busy) RAI (ATD) RAI Remote frame alarm (red LED lights up on alarm) AIS (SIA2M) AIS Too many "1's in the 2-Mbit binary train (red LED lights up on alarm) NOS (MS) NSIG Absence of 2-Mbit signal (red LED lights up on alarm) CRC (TE) CRC CRC error (red LED lights up on alarm) LOS (PVT) NSYN Loss of frame alignment (red LED lights up on alarm) 2.4.2.
Chapter 2 ! " # " $ Each category-5 RJ45 connector has 2 green LEDs: 2.4.2.10 - Left LED = link status and activity: • off: link disconnected • on: link connected • blinking: link active - Right LED = full duplex/collision: • off: Half Duplex • on: Full Duplex • blinking: collision LANX-2 Boards The LanX8-2 and LanX16-2 are second generation boards integrating respectively 1 or 2 Ethernet Gigabit ports for a Lanswitch/Layer 2 configuration.
! " # " $ 2.4.2.11 DDI-X Board This board is used to connect 2 or 4 analog trunk lines with Multiple Subscriber Numbers. 2.4.2.12 ATA Board The ATA (Analog Trunk Access) board serves to connect analog trunk lines (2 or 4 TL). The ATA board does not support pulse dialing in Australia and New Zealand. 2.4.2.13 Daughter Board Provision on PowerCPU Board The table below presents the daughter boards which can be provided on the PowerCPU board, according to the platform used.
Chapter 2 ! " # " $ Mini-MIX daughter board can be used only in an OmniPCX Office RCE Compact or, in case of migration from R7.1 or lower, in a Compact Edition 2nd Generation, equipped with a PowerCPU board. Figure 2.22: Example of Daughter Boards on PowerCPU 2.4.2.14 Provision By Platform 2.4.2.14.1 OmniPCX Office RCE Compact Board MIX Slot CPU Slot PowerCPU No Mandatory MIX x/y/z Yes No AMIX-1 x/y/z Yes No 2.4.2.14.
! " # " $ Boards Slots 1-2 CPU Slot PowerCPU No Mandatory MIX x/y/z Yes No AMIX-1 x/y/z Yes No UAI4, UAI8, UAI16, UAI16-1 Yes No SLI4, SLI8, SLI4-1, SLI8-1, SLI4-2, SLI8-2 Yes No SLI16, SLI16-1, SLI16-2 No No PRA-T2, PRA-T1, DASS2, DLT2, T1-CAS, PCM R2 Yes No APA4, APA8 Yes No DDI2, DD14 No No BRA2, BRA4, BRA8 Yes No LANX8, LANX16, LANX16-1, LANX8-2, LANX16-2 Yes No 2.4.2.14.
Chapter 2 ! " # " $ 2.4.2.14.
3.1 Software Licence Management 3.1.1 SOFTWARE LICENCE MANAGEMENT On an Alcatel-Lucent OmniPCX Office Communication Server several types of devices may be connected, several services may be offered and several applications may run. The purpose of the feature “Software Licence Management” is to define for a given system (i.e. customer) the service level to offer, this mainly means: - What devices are allowed and how many of each type. - Which service is offered.
Chapter 3 # % $ - the PRINC (PRINCIPAL) software key or MAIN for the system functions (voice, system feature, etc.) - the CTI Software key for the CTI functions The software key corresponds to a text file where the name is the CPU hardware number with the .MSL (MAIN key) or .CSL (CTI key) extension. Example: file 000068DA.msl and 000068DA.csl for main CPU no. 000068DA. Each system needs the Main and CTI Software keys even if no CTI application is used on the system.
# % $ 3.2.2 - Stations in the default Attendant Group and analog sets with automatic call setup on going off-hook - no DECT stations, including DECT Reflexes stations - Voice server with name announcement, 2 ports and 20 minutes" storage - 4 welcome messages (pre-announcement) - 2 system languages - "Please Wait" music: 2 minutes max. - All the other functions are closed.
Chapter 3.3.1 3 # % $ Services controlled by the "Main" software key The following table lists the functions controlled by the "Main" software key. If a software key is not present in the system, or is incorrect, the system starts in a limited state. The table also gives the limited state service levels, the granularity of upgrades, the maximum service level for each service, and if a hardware extension exists.
# % $ Controlled services Relevant software version Values in limited mode Modularity Max Hardware extension Number of VoIP channels From R8.0 0 +1 48 YES Number of VoIP trunk channels All 0 +1 120 NO From R8.0 0 +1 48 YES R1.0/R1.1 YES YES NO NO VOIP VoIP on application board NO From R8.0 NO VOICE MAIL UNIT AND AUTOMATED ATTENDANT Number of VMU ports All 0 port +1 8 YES Storage capacity All 20" or 60" From R5.
Chapter 3 # % $ Controlled services Relevant software version Values in limited mode Modularity Max Hardware extension PPU license validity date From R6.0 Displayed if PPU license is enabled. It is the license validity date. Number of users From R6.0 From R6: Not controlled by the system: Only used for information in OMC SWL RELEASE Required system release From R2 0 (R1 or R1.
# % $ Controlled services PROXY H323 Relevant software version Values in limited mode Modularity From R3 closed open Max Hardware extension NO MY TEAMWORK Version From R6.
Chapter 3 # % $ Controlled services Relevant software version Default state Modularity Max Number of sessions All 25 (R1) 0 (from R2) +1 200 Number of monitors All 250 (R1) 0 (from R2) +1 950 Features All None All Alcatel-Lucent OmniPCX Office Communication Server CALL CENTER Number of sessions All 0 +1 200 Number of monitors All 0 +1 950 Features All None Number of sessions All 0 +1 200 Number of monitors All 0 +1 950 Features All None Number of ses
# % $ Controlled services Features Relevant software version From R3.1 Default state Modularity None Max All SOFTWARE LICENSE VERSION Required system version From R2 0 (R1/R1.1) from R2 0 From R2 0 +1 1 (R2) 2 (R3) 3 (R4) 4 (R5) 5 (R6) 6 (R7) 7 (R8) ACKNOWLEDGE CODE Random code given by ecom. FFFF EDITION Edition of license 3.4 Descriptions 3.4.
Chapter 3 # % $ margin is only applied if the system is not in PPU mode. 3.4.4 Analog interfaces The interfaces are taken into account in their apparition order. When there are only 10 licenses for analog access and when the analog board contains more than 10 accesses, only the first 10 accesses will work. When an interface is not allowed, Its apparition is recognised but the interface is put "Out of service" (as it would be done by OMC) due to a SWL reason.
# % $ With this license, the conference master is able to activate a Meet-me conference. Up to now, the number of Meet-me conferences is limited to one. 3.4.6.6 Enhanced Automated Attendant It defines the license type chosen for Enhanced Automated Attendant: (No license, 1 tree license or 5 trees license) 3.4.7 Networking 3.4.7.1 Number of B channels The T2, DTL2 and PCM boards are the same. A strap defines the type of board . So all boards are treated with the same pricing.
Chapter 3.4.9.2 3 - web mail - voice mail - dialer # % $ Number of MyIC Office sessions (from R8.1) This application is used on a PC to access to some configuration parameters of the terminal (diversion,…), to access to the call log, to access to the voice mail and to make a call. The system controls the number of opened sessions in the mode of a “floating license” : when the maximum number of allowed sessions (defined by the present item) is reached, the next login attempt is rejected.
# % $ none are allocated to the VoIP trunks. If the number of VoIP trunks are increased (assuming that the key contains provisions for VoIP trunks), the number of VoIP channels for subscribers decreases correspondingly. Thus, the addition of Number of VoIP-subscriber channels and Number of VoIP-trunk channels is the number of VoIP channels paid for by the customer. 3.4.13.2 Number of VoIP trunks channels By default, the system starts with 0 trunk.
Chapter 3 # % $ configuration, external notification, mailbox configuration. All the services which need memory, can be reduced (message storage capacity, number of mailbox greetings, distribute list name, record on line) 3.4.15 Music on Hold (MOH) 3.4.15.1 MOH Length The MMC has to control the duration of the recording. 3.4.15.
# % $ PPU ending date and when entering to PPU temporary state. 3.4.18.1 PPU Ending Date This field is only relevant when Pay-Per-User option is activated. It represents the end of the validity period of the license key. After this date, license has expired and after a temporary period, system goes to default state. It is important to notice that, PPU mode (and the validity date) manages the control of all the licensed services. There is no possibility to unitary close or open a single service.
Chapter 3 # % $ maximum value indicated by the present license item. 3.4.21.2 Number of SIP phone enhanced (from R8.1) The subscribers of type SIP phone enhanced can use more services that a SIP phone subscriber. In OMC, the creation of a new SIP phone enhanced subscriber is refused if the number of existing such subscribers has reached the maximum value indicated by the present license item. 3.4.21.3 Number of SIP subscribers with TLS (from R8.
4.1 Presentation 4.1.1 Location of Unit The Alcatel-Lucent OmniPCX Office Communication Server unit can be installed in three ways: 1. Fixed to the wall: • A kit is available for wall-mounting OmniPCX Office RCE Small and OmniPCX Office RCE Medium platforms. • A wall support (US version) is available for wall-mounting OmniPCX Office RCE Compact platform which can also be fixed directly to the wall. In both cases, use the hole drilling template supplied with the platform.
Chapter 4.1.1.2 4 & ' ( Mounting in the 19" Rack 4.1.1.2.1 Recommendations Before installing the system in a 19" rack, you must verify that: 4-2 - The maximum static load (given by the manufacturer) of the 19" rack is greater than the overall weight of the equipment mounted or to be mounted in the rack. - Moreover, the weight of the equipment must be evenly distributed between the brackets.
& ' ( 4.1.2 Environment 4.1.2.1 Climatic Conditions 4.1.2.2 - Operation • Temperature: for maximum reliability, it is recommended you comply with an ambient temperature of between 5 and 40 degrees Celsius, with a maximum variation of 5 degrees Celsius per hour. • Humidity: the humidity must be in the range 10% - 80% (no condensation) with a maximum variation of 10% per hour. - Storage • Temperature: the temperature must be kept between -20 and +70 degrees Celsius.
Chapter 4 & ' ( All outputs are made using Female RJ45 connectors. 4.2.1.1.
& ' ( 4.2.1.1.3 UAI Board RJ45 pin 1 2 3 1 to 16 (UAI) - 4 5 L1 L2 6 7 8 1 to 16: connection of digital terminals or DECT 4070 IO/EO base stations. 4.2.1.1.4 UAI-1 Board RJ45 pin 1 2 3 4 5 1 L1 L2 2 to 16 L1 L2 6 7 8 0V 48V - 1 : connection of an EPS48 external power supply + connection of digital terminals or DECT 4070 IO/EO base stations. - 2 to 16: connection of digital terminals or DECT 4070 IO/EO base stations. 4.2.1.1.
Chapter 4 & ' ( - Ports 1 to 14: 10/100 BT ports. - GE1, GE2: 10/100/1000 BT ports. 4.2.1.1.9 APA Board RJ45 pin 1 2 Output 1 ZSETB ZSETA 3 Outputs 2 to 8 4 5 LB-Ring LA-Tip LB-Ring LA-Tip 6 7 8 ZB ZA 6 7 8 6 7 8 - 1 : connection of network line 1, SLI interface and callback terminal - 2 to 8: connection of other analog trunk lines 4.2.1.1.10 DDI Board RJ45 pin 1 2 3 1 to 4 - 4 5 L- L+ 1 to 4: connection of DDI analog trunk lines. 4.2.1.1.
& ' ( 4.2.1.4 Connecting Terminals 4.2.1.4.1 Connection of Digital Terminals The terminals are equipped with a cable and a self-acting switch that plugs into the wall socket. Each terminal is connected up by a pair of 0.5 or 0.6 mm diameter wires. System - digital terminal distances: - 0.5 mm SYT type cable: 800 m (station without option) or 600 m (station with S0 or Z option). - 278 type 0.6 mm cable: 1200 m (station without option) or 850 m (station with S0 or Z option).
Chapter 4 & ' ( Connection with External Power Supply A splitter allows the separation of the UA peripheral connection and the EPS48 external power supply. 4.2.1.4.2 Connecting Analog Terminals The terminals are equipped with a cable and a self-acting switch that plugs into the wall socket. Each terminal is connected up with a pair of 0.5 or 0.6-mm diameter wires (the maximum distance with 0.5-mm cabling is 1.3 km).
& ' ( 4.2.1.5 Connection to the Public Network 4.2.1.5.1 Digital Public Network via T0 Access (or DLT0 Private Network) The Alcatel-Lucent OmniPCX Office Communication Server system can be installed near the digital network termination or at a certain distance (up to 350 m), as required.
Chapter 4 & ' ( The ISDN-EFM box must be installed as close as possible to the system (3 m maximum). All the box connections are made with straight RJ45-RJ45 cables. Output connector functions: 4-10 - BRA: connection of T0 access to be forwarded. - NT: connection of ISDN network termination. - S0: connection of forwarding S0 station. - CPU: connection of the AUDIO and AUX connectors of the PowerCPU board.
& ' ( 4.2.1.5.2 Digital Public Network by T1 or T2 Access The diagram below shows a PRA-T2 board, but is equally applicable for a PRA-T1 board.
Chapter 4 & ' ( The PRA board is connected to a digital line termination (DLT) by 2 symmetrical twisted pairs. Cable impedance: 120 Ohms +/- 20% between 200kHz and 1MHz; 120 Ohms +/- 10% at 1 MHz. Remark: We recommend using an L120-series cable (or the L204 equivalent). The distance T1-DLT or T2-DLT is limited by the amount of loss between the DLT and T1/T2, which must not exceed 6 dB at 1024 kHz. 4.2.1.5.
& ' ( 4.2.1.5.4 Analog Public Network - Direct Dialing In. 4.2.1.6 Lan Connection The LANX8/LANX16 board is used to connect servers, PCs, IP terminals and external switches.
Chapter 4 & ' ( Category 5 cable, FTP or STP, impedance 100 Ohms: maximum length 100 m. 4.2.1.7 Connecting Auxiliary Equipment All auxiliary equipment is connected via the AUDIO, AUX and DOORPHONE connectors of the PowerCPU board. 4.2.1.7.1 Connecting a Please-Wait Message Player This is connected via the AUDCTRL output (control contact open when idle) and the AUDIN input of the AUDIO connector.
& ' ( Audio Input Characteristics: Input impedance : 600 Ohms Fuse Characteristics: - Max. power : 10 W - Max. voltage : 60 V - Max. current : 500 mA The contacts of the alarm and doorphone controls have the same electrical characteristics as those indicated above. 4.2.1.7.2 Connecting a Background Music Tuner This is connected via the AUDIN input of the AUDIO connector. Audio Input Characteristics: - Input impedance : 600 Ohms - Input level: access + 4.
Chapter 4 & ' ( 4.2.1.7.3 Connecting an Alarm The alarm is activated in the event of a false stopping of the system. It is connected via the ALARM output (control contact closed when idle) of the AUDIO connector. 4.2.1.7.4 Connecting a Broadcast Loudspeaker Broadcast loudspeakers are connected via the AUDOUT output of the AUDIO connector. Audio Output Characteristics: - Output impedance: < 500 Ohms - Output level: access + 3 dBr 4.2.1.7.
& ' ( 4.2.1.7.6 Connecting a Doorphone 2 doorphone types are available, depending on the operating mode used: - Type A: relay-controlled doorphones (e.g. NPTT) - Type B: doorphones controlled by MF Q23 signals requiring an SLI interface (e.g. TELEMINI and UNIVERSAL DOORPHONE) The doorphone interface comprises an intercom and an optional latch powered by the mains supply through a SELV (Safety Extra Low Voltage) transformer.
Chapter 4 & ' ( - A single doorphone with doorstrike may be connected to the system. - The system also allows for the connection of 2 doorphones without latch. Connecting a Telemini and Universal Doorphone These doorphones require the use of a Z station interface. - 4-18 Several of these doorphones can be connected to the system; the limit is determined by the maximum number of analog stations the system can support.
& ' ( 4.2.1.7.7 Using the 12V Output The GROUND and + 12V outputs on the AUX connector allow for the connection of an external 12V device with a maximum energy consumption of 150 mA (OmniPCX Office RCE Small and OmniPCX Office RCE Medium) or 300 mA (OmniPCX Office RCE Large). 4.3 Power Supply 4.3.1 Installation procedure 4.3.1.
Chapter 4 & ' ( Refer to the Maintenance form in the manual. 4.3.1.3 Connecting an External Battery Unit Alcatel-Lucent OmniPCX Office Communication Server hardware units (OmniPCX Office RCE Small, Medium, Large and OmniPCX Office RCE Compact) can be powered by external batteries. The use of external batteries is an alternative to the UPS solution. It ensures that the Alcatel-Lucent OmniPCX Office Communication Server systems are backed up.
& ' ( delivered with inter-battery connectors. In addition, you will need: - 12V - 7Ah batteries (reference: 3EH 76156 AA) - A connection kit (reference: 3EH 75031 AA) for connecting the external battery unit to the Alcatel-Lucent OmniPCX Office Communication Server platform. 4.3.1.3.
Chapter 4 & ' ( Figure 4.24: Wiring Diagram of a 12V External Battery Rack Unit (2 or 3x7Ah in parallel) Figure 4.25: Wiring Diagram of a 36V External Battery Rack Unit (1 or 2x7Ah in parallel) This type of unit is only used for an OmniPCX Office RCE Large platform. Procedure Position the 12V - 7Ah external batteries in the battery rack unit (maximum 3 batteries for an OmniPCX Office RCE Medium platform and 6 batteries for an OmniPCX Office RCE Large platform). 1.
& ' ( black) and that there is no cable connected to the J1 connector (see the figure below). 2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2). 3. Insert the batteries in the open unit as follows (also see the figure below): a. Place the first battery in the middle position (battery B2). b. If three batteries are to be used, place these batteries in the remaining positions (batteries B1 and B3). 4.
Chapter 4 & ' ( 5. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the red wire to the positive (red) terminal of battery B2. b. If required, connect the other connectors of the red wire to the positive (red) terminals of batteries B1 and B3. 6. Close the unit and secure it with the four screws. 7.
& ' ( 1. Ensure that the ON/OFF switch on the external battery unit is set to the OFF position (0 or black) and that there is no cable connected to the unit (see the figure below). 2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2). 3. Insert the three batteries in the open unit, into the positions B1, B2 and B3 (see the figure below). 4. Connect the terminals of the batteries strictly in the order detailed below (also see the figure below). a.
Chapter 4 & ' ( 5. Close the unit and secure it with the four screws. 6. Stick a label on the unit stating the date of the installation and the number of batteries installed. 7. If you wish to use two external battery units in parallel, continue as follows (also see figure below): a. Place the two units side by side, or one on top of the other. b. Decide which unit is to be the principal unit and which is to be the extension unit. c.
& ' ( 1. Stop the Alcatel-Lucent OmniPCX Office Communication Server system, and remove the power supply cord from the platform side. Disconnect the power supply cable on the platform side before handling the power supply. This operation disconnects the mains supply and the internal battery. Disconnect the mains inlet on the platform side before manipulating the power supply. This process disconnects the mains and the internal battery. 2. Remove the metal panel at the rear. 3.
Chapter 4 & ' ( 5. Remove the cover from the hole provided for the connecting cable on the rear panel of the Alcatel-Lucent OmniPCX Office Communication Server and stick the "EXTERNAL BATTERY 12VDC/8A" label. 6. Connect the cable provided with the installation kit, and plug the connector into the rear panel and the slot. Secure the ferrite using the bracket and the self-adhesive base in the battery housing. 7. Put the upper cover back in place. 8.
& ' ( 2. Insert the batteries in the open unit as follows (see the figure below): a. Place the first battery in the middle position (battery B1). b. If a second battery is to be used, place this battery in the remaining position (battery B2). 3. Connect the negative (black) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the black wire to the negative (black) terminal of battery B1. b.
Chapter 4 & ' ( of battery B2. 4. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). Note that there may be a small amount of electrical arcing when electrical contact is made. a. Connect the middle connector of the red wire to the positive (red) terminal of battery B1. b. If required, connect the end connector of the red wire to the positive (red) terminal of battery B2. 5. Close the unit and secure it with the four screws. 6.
& ' ( Note: If a hard disk is installed on an OmniPCX Office RCE Compact platform, it is MANDATORY to install the external battery unit, and the extBAT jumper of the PSXS-N MUST be set to YES. It is mandatory to use a power supply module PSXS-N with reference 3EH73072ACxx on an OmniPCX Office RCE Compact platform equipped with a PowerCPU board and a hard disk. 3. Push the power supply module back into the cabinet and secure it in place with a screwdriver. 4.
Chapter & ' ( ___change-end___ 4 It is connected via the mains socket at the rear of the platform: - UPS Power: use the mains cable provided with the Alcatel-Lucent OmniPCX Office Communication Server module. - UPS Connection - module: use the cable supplied with the UPS For an installation using 3 Alcatel-Lucent OmniPCX Office Communication Server modules, 2 UPSs are required: one feeds two of the modules, the other feeds the third module. 4.3.1.
& ' ( For performance and safety reasons, the whole system must always be coupled to the ground. The ground must be connected before any other connections. The ground protection connection terminal must always be connected to the ground. Protective grounding terminal shall be permanently connected to the ground. 4.3.1.5.2 OmniPCX Office RCE Compact OmniPCX Office RCE Compact platform is powered by an external power supply unit (100/240V).
Chapter 4 - & ' ( Audio test If this sequence is correct, the display on the dedicated terminals shows the system date: Monday 01 January 00h00. After powering up, you can activate the system from a dedicated terminal or by OMC (refer to the specific notice). 4.4 SIP Terminals 4.4.1 8082 My IC Phone 4.4.1.1 Commissioning 4.4.1.1.1 Overview ___change-end___ ___change-begin___ This module presents all the actions required for commissioning the 8082 My IC Phone sets. Figure 4.
___change-end___ & ' ( Figure 4.41: 8082 My IC Phone set connectors 4.4.1.1.2 Commissioning the set This section describes how to commission the set in the two available initialization options: - Static initialization: commissioning is manual on the set and through OMC - Dynamic initialization (DHCP): no commissioning is needed, 8082 My IC Phone sets are fully plug & phone Depending on the selected mode, the set commissioning is different.
Chapter 4 & ' ( 2.
& ' ( Connecting power supply If not using a PoE switch or the 8082 Power Over Ethernet Injector Kit, connect the AC/DC external adapter: 1. Plug the appropriate cable from the adapter into the set's power supply connector. 2. Connect the plug from the adapter to the mains power supply.
Chapter 4 & ' ( corresponding to an Alcatel-Lucent Enterprise alcatel.a4400.0, alcatel.a4200.0). server (alcatel.int-ip.0, When initializing in dynamic mode, the set provides the following information in the DHCP Discover message - Option 60: (vendor class identifier): alcatel.ictouch.
& ' ( • • - DHCP option 77 (User Class, RFC2132) within the DISCOVER and REQUEST DHCP messages. Using this option allows to define groups of terminals, and to attach these groups to different and independent Com Servers. • Define an SNTP Server address and refresh period Proxy host and port SIP parameters (read only) In Security menu: • 802.
Chapter 4 & ' ( 6. If your device is not Bluetooth, plug it to the corresponding connector Traffic priority on the internal switch The 8082 My IC Phone set includes an internal LAN switch. This switch allows to connect a PC. The internal switch has three ports: - A LAN port - An internal port - A PC port, to connect a PC to the LAN. The internal switch privileges VoIP traffic over PC port traffic.
& ' ( Figure 4.42: 4135 IP Conference Phone set layout The following figure illustrates the connectors on the base of each set.
Chapter 4 & ' ( Figure 4.43: 4135 IP Conference Phone set connectors The 4135 IP Conference Phone is a SIP device which has no handset; it is dedicated to be used as central for conferences. Conferences are not managed by the system, but by the device itself. Up to four 4135 IP Conference Phones can be connected to the Alcatel-Lucent OmniPCX Office Communication Server. 4.4.2.1.
& ' ( This paragraph applies to OMC configuration of sets initializing in static mode. In dynamic (DHCP) mode, the following operation is not mandatory but the server certificate must be exported from the Alcatel-Lucent OmniPCX Office Communication Server to the PC and can then be uploaded to the 4135 IP Conference Phone. To create a 4135 IP Conference Phone: 1. In OMC, go to Users/Base stations List. 2. Select a No., IP access, enter a name and click the Add button. 3.
Chapter 4 & ' ( You do not have a DHCP server Static - Refer to Configuring network parameters for static initialization Obtain from your network administrator: • An IP address for the 4135 IP Conference Phone set • The subnetwork mask • The router address • The DNS addresses (primary ans secondary) • The VLAN ID (if VLAN is used) • The URL of the Alcatel-Lucent OmniPCX Office Communication Server for configuration files download Note: You need to know the set directory number.
& ' ( - Option 42: SNTP server - Option 120: SIP server (outbound proxy server address or name) Exporting the server certificate from the Alcatel-Lucent OmniPCX Office Communication Server 1. Go to OMC->Tools->Import/Export->Export Server Certificate. The Export Server Certificate window is displayed 2. Click Browse button. The Exportfile window is displayed: • The File name field indicates server.crt.
Chapter 4 & ' ( The 4135 IP Conference Phone set software is automatically upgraded during OmniPCX Office software upgrade (there is no specific option to select in the OMC-Software Download window: refer to module System Startup from OMC - Downloading the Software ) The 4135 IP Conference Phone set software can also be upgraded manually through the MMI. 4.4.3 Generic SIP Phones 4.4.3.1 Commissioning 4.4.3.1.
& ' ( 9. A virtual MAC Address is automatically generated but it can be replaced by the real MAC Address of the SIP device. Note: The MAC Address must be unique and is used to identify the subscriber in the OmniPCX Office call handling (SIP password is used for authentication). 10. Note this new password safely. It will be requested during the generic SIP set configuration ( Configuring the generic SIP set ).
Chapter 4 & ' ( Note: The random password must be entered manually in MMI. It must be made of with letters and numbers only and can be viewed/reset in OMC. This password has been previously generated in: Configuring the User in OMC .
& ' ( Figure 4.44: Alcatel-Lucent IP Touch 4018 Phone and Alcatel-Lucent IP Touch 4018 phone Extended Edition connectors 4.5.1.1.2 Commissioning the set This section describes how to: - Connect the set - Initialize the set - Program keys Prerequisites None. Connecting the sets This section describes how to: - Connect an IP Touch set to the LAN (Local Area Network) - Connect the power supply Prerequisites None.
Chapter 4 & ' ( 1. Turn the set over so that you can see its base. 2. Plug the RJ45 cable into the set's LAN connector. 3. Connect the RJ45 cable to the LAN itself. Connecting power supply The set can be supplied from two possible power sources: - An AC/DC external adapter which is a 42V power supply A female jack is used to connect the power adapter. The AC/DC external adapter is the same for IP Touch and e-Reflex sets.
& ' ( You do not have a DHCP server Static mode - Refer to table: Initialization procedure Obtain from your network administrator: • An IP address for the IP Touch set • The subnetwork mask • The router address • The TFTP server address, which is the IP address of the PowerCPU board embedding the VoIP board Initializing the IP Touch set To initialize the IP Touch set, refer to the table below.
Chapter Static 4 & ' ( 1. Connect the power supply. 2. Before initialization phase 5 starts, press i, then the # key. The Main menu appears. 3. From the Main menu, choose IP Parameters. The IP Parameters menu appears. 4. Choose Static and press the OK key. 5. Enter the following: a. IP address b. Subnetwork mask c. Router address d. TFTP server address e. TFTP port (69) f. CPU address 6. Enter the required VLAN details, as follows: a.
& ' ( In the procedure below, it is assumed that: - there is one DHCP server - no VLAN has to be configured. Prerequisites None. Relocating and retaining the same set To relocate and retain the same set: 1. Unplug the set. 2. Plug the set into a connector at its new location. 4.5.1.1.3 The Alcatel-Lucent IP Touch 4008 Phone set The Alcatel-Lucent IP Touch 4008 Phone is a cost reduction of the Alcatel-Lucent IP Touch 4018 Phone with a new transceiver and a new LAN switch.
Chapter 4 & ' ( Figure 4.45: Alcatel-Lucent IP Touch 4028 Phone, Alcatel-Lucent IP Touch 4038 Phone and Alcatel-Lucent IP Touch 4068 Phone connectors 4.5.2.1.2 Commissioning the sets This section describes how to: - Connect the sets - Initialize the sets - Connect optional equipment - Program keys Prerequisites None. Connecting the sets This section describes how to: - Connect an IP Touch set to the LAN (Local Area Network) - Connect the power supply Prerequisites None.
& ' ( To connect the set to the LAN: 1. Turn the set over so that you can see its base. 2. Plug the RJ45 cable into the set's LAN connector. 3. Connect the RJ45 cable to the LAN itself. Connecting power supply The set can be supplied from two possible power sources: - An AC/DC external adapter which is a 42V power supply A female jack is used to connect the power adapter. The AC/DC external adapter is the same for IP Touch and e-Reflex sets.
Chapter 4 & ' ( You do not have a DHCP server Static mode - Refer to table: Initialization procedure Obtain from your network administrator: • An IP address for the IP Touch set • The subnetwork mask • The router address • The TFTP server address, which is the IP address of the PowerCPU board embedding the VoIP board Note: You need to know your set's directory number. Initializing the IP Touch set To initialize the IP Touch set, refer to the table below. table 4.
& ' ( Static 1. Connect the power supply. 2. Before initialization phase 5 starts, press i, then the # key. The Main menu appears. 3. From the Main menu, choose IP Parameters. The IP Parameters menu appears. 4. Choose Static. 5. Enter the following: a. IP address b. Subnetwork mask c. Router address d. TFTP server address e. TFTP port (69) f. CPU address 6. Enter the required VLAN details, as follows: a. If required, select Use VLAN and then enter the VLAN ID number. b.
Chapter 4 - & ' ( AOM Alcatel-Lucent 8 series and Alcatel-Lucent 9 series Smart Display Module provides 14 keys with programmable LCD labels Prerequisites None.
& ' ( The 3.5 mm female jack can receive an external station speaker jack. In order to take the external station speaker into account, the set customization for the jack has to be set to “Loudspeaker”. Prerequisites None. Connecting an external station speaker To connect an external station speaker, plug the external station speaker jack into the associated connector on the side of the set.
Chapter 4 & ' ( 2. Select Name and enter the name to be associated with the selected key, then press OK. The desired name is associated with the key. 3. Select Number and enter the telephone number to be associated with the key, then press OK. The desired number is associated with the key. 4. Press Exit to go back to the home page. Relocating and retaining IP Touch sets This section describes how to relocate and retain the same set.
& ' ( Figure 4.46: Alcatel-Lucent 4019 Digital Phone connectors 4.6.1.1.2 Commissioning the set This section describes how to: - Connect the set - Program keys Prerequisites None. Connecting the set This section describes how to connect the set to the telephone system. Prerequisites None. Connecting the set to the telephone system To connect the set to the telephone system: 1. Turn the set over so that you can see its base. 2.
Chapter 4 & ' ( In fact, only the direct call key can be programmed (with a telephone number), which by default is the sixth programmable key. However, the Personal/Dial by name key can be programmed in a similar way. To program a key: 1. Press the i key followed by the required programmable key. 2. Press one key of the 2-way navigator (up or down). 3. Enter the telephone number to be associated with this programmable key. 4. Press OK. The set then goes back to its default display. 4.6.
& ' ( - Connect optional equipment - Program keys Prerequisites None. Connecting the sets This section describes how to connect a set to the telephone system. Prerequisites None. Connecting to the telephone system To connect a set to the telephone system: 1. Turn the set over so that you can see its base. 2. Plug the RJ11 cable into the set's UA port/phone line connector. 3. Connect the RJ11 cable to a UA port in the telephone system.
Chapter 4 & ' ( 42 additional keys. - Add-On Modules of types AOM10 and AOM40 can be used on the same set, but a Smart Display Module cannot be used in conjunction with an AOM10 or AOM40. - If an AOM10 is used with other Add-On Modules, it must be connected as the last module on the far right of the set. Connecting Add-On Modules To connect an Add-On Module: 1. Remove the tab located on the right side of the set. 2.
& ' ( - F1/F2 keys - Add-On Module keys (if any) - virtual add-on keys Two methods are presented. Programming a key To program a key: 1. From the MENU tab, select Settings. The Settings menu appears. 2. From the Settings menu, select Keys. The virtual add-on keys appear. 3. Select the key to be programmed, as follows: • To program a virtual add-on key, scroll using the up/down navigator keys until you reach the required virtual key and then press the corresponding soft key.
Chapter 4 & ' ( 4.7.1 Hardware description 4.7.1.1 Overview The V24/CTI Interface Module allows a Data Terminal Equipment (DTE) to be connected to the OmniPCX Office, via a UA link, by means of an RS232 serial link (CTI port) or a V24 link. The V24/CTI Interface Module can be used alone or combined with an Alcatel-Lucent 9 series set. The V24/CTI Interface Module replaces the 4093 PLUGWARE V24/CTI.
& ' ( 4.7.1.2.2 ECM - EN55022: Limits and methods of measurement of radio interference characteristics of information technology equipment - EN55024: Limits and methods of measurement of immunity characteristics of information technology equipment - FCC part15: US requirements 4.7.1.2.3 V24 & CTI - CCITT Rec.
Chapter 4.7.2.2 4 & ' ( Jumpers The jumper in a gray background is factory installed. To configure the V24/CTI Interface Module, open the device with the 2 screws located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated UA set" operation, the associated set is mandatory, the Interface Module cannot work without it. 4.7.3 External connections 4.7.3.
& ' ( The V24/CTI Interface Module is connected as follows: Figure 4.51: V24/CTI Interface Module Connection The V24/CTI Interface Module is connected to: 1. The digital set 3 m maximum length ( RJ11/RJ11 cable) 2. The PCX via a wall socket and a distributor frame 3. The CTI or V24 terminal: • V24: 3m maximum length • CTI: 3m maximum length 4.7.3.2 V24/CTI Interface Module Rear Panel Details Figure 4.52: Rear Panel 1.
Chapter & ' ( 4 2. V24 SUBD9 connector 3. CTI SUBD9 connector Figure 4.53: Connector Details RS 232 port (V24): Pin Signal Description 1 DCD Data Carrier Detect. 2 TX Transmit data. 3 RX Received data. 4 DTR Data Terminal Ready. 5 GND Protective ground. 6 DSR Data Set Ready. 7 RTS Request To Send. 8 CTS Clear To Send. 9 RI Ringing Indicator.
& ' ( 4.8.1.1 Overview The AP Interface Module (Analog Peripheral) allows an analog device such as fax, modem, minitel, answering machine to be connected to the Alcatel-Lucent OmniPCX Office Communication Server via a UA link. Figure 4.54: Example of Configuration with an AP Interface Module AP Interface Module can be used alone or combined with an Alcatel-Lucent 9 series set. Note: The AP Interface Module is also compatible with Alcatel Reflexes sets.
Chapter 4 & ' ( - ETS 300 439: Business TeleCommunications (BTC); Transmission characteristics of digital Private Branch eXchanges (PBXs) - TBR21: Attachment requirements for pan-European approval for connection to PSTN of TE (excluding TE supporting the voice telephony service) in which network addressing, if provided, is by means of DTMF signalling 4.8.1.2.
& ' ( 4.8.2.2 Jumper The jumper in a gray background is factory installed. To configure the AP Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated digital set" operation, an associated set is mandatory, the Interface Module cannot work without it. 4.8.3 External connections 4.8.3.1 Connecting AP Interface Module Figure 4.
Chapter 4 & ' ( frame. Connect an AP module is identical to connect a digital set. Maxinum length between AP module and PCX depends on cable quality. For example: • LY 0.5 mm cable: up to 800 m • Ref 278 0.6 mm cable: up to 1200 m 3. Analog device with an RJ45 or RJ11 cable. 100 m maximum length 4. Power supply unit (see details below) Caution: The mains power supply unit is used as a sectioning device. This device should be easily accessible. 4.8.3.2 Rear Panel Details Figure 4.
& ' ( 6 Not used Analog device socket: Pin Description 1 Not used 2 Not used 3 Not used 4 Analog line 5 Analog line 6 Not used 7 Not used 8 Not used Power supply connector: 4.8.3.3 Pin Description 1 26V AC 2 26V AC Power Supply Details The power supply unit depends on country: 4.8.3.
Chapter 4 & ' ( Note: The S0 Interface Module is also compatible with Alcatel Reflexes sets Figure 4.60: Example of Configuration with an S0 Interface Module The S0 module provides an S0 bus supplying power. An external power supply (230V AC/48V DC adapter) is required. There are two possible operating modes on the S0 bus: 4.9.1.
& ' ( - EN55022: Limits and methods of measurement of radio interference characteristics of information technology equipment - EN55024: Limits and methods of measurement of immunity characteristics of information technology equipment - FCC part15: US requirements 4.9.1.2.
Chapter 4.9.2.2 4 & ' ( Jumper The jumper in a gray background is factory installed. To configure the S0 Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated digital set" operation, an associated set is mandatory, the Interface Module cannot work without it. 4.9.3 External connections 4.9.3.
& ' ( Figure 4.63: S0 Interface Module Connection The S0 module is connected to: 1. A digital set (optional), via an RJ11/RJ11 cable of a 3 m maximum length 2. The Alcatel-Lucent OmniPCX Office Communication Server, via a wall socket and a distributor frame Connecting an S0 module is identical to connecting a digital set. The maximum length between the S0 module and the PCX depends on cable quality. For example: • LY 0.5 mm cable: up to 800 m • Ref. 278 0.6 mm cable: up to 1200 m 3.
Chapter 4 & ' ( Figure 4.64: Rear Panel Details 1. RJ11 socket for UA line 2. RJ45 socket for S0 bus 3. Power supply socket Figure 4.
& ' ( 8 Not used Power supply socket: 4.9.3.3 Pin Description 1 0V 2 40V DC Power Supply Details The interface module local power supply is required only when S0 terminals do not have their own local supply. The power supply unit depends on country: 4.9.3.
Chapter 4 & ' ( - Fixed LED: 1. Software downloading 2. Initialization phase, waiting for synchronization 3. Software problem, IBS stopped. - Fast blink: There is a problem with the line. - Short ON, long OFF: Running on 1 UA link. - 500ms OFF, 500ms ON: Running on 2 UA link. The IBSs can run and be powered remotely by the UA access (this is the most common configuration). But they can also be powered by a power device.
& ' ( Take as an example a building with a metallic structure. A radio wave will tend to be subject to many reflections which will consequently degrade system performance. Moreover, the range of an Alcatel-Lucent 4070 IO/EO is very dependent on the amount of attenuation subjected to the radio wave across various zones.
Chapter 4 & ' ( Interactions with other software releases OmniPCX Office release 5.1 requires 4 kinds of DECT initialization: Europe, Latin America, United-States and China. See also: IBS CONFIGURATION . 4.10.1.6 LIMITS Number of IBSs: 20 IBSs per cabinet is recommended, however, the number of IBSs is only restricted by the available power. DECT link limit: 3 links on an IBS with one UA access, 6 links on an IBS with 2 UA accesses. DECT handset limit: up to 120 handsets on a system. 4.
& ' ( Figure 4.67: ARI Number Note 1: The ARI Number is the only non plug and play device on the IBS. The default configuration fits with the major systems. Modifications should answer to specific needs. Line length The Line length is the cable length used to plug the IBS to the system (distance between the IBS and OmniPCX Office). It enables the system to add a delay in signal and to avoid a shift in clock signal that creates a reset of the IBS.
Chapter 4 & ' ( The IBS is fitted with a software device that analyses audio signals and eliminates echo and noises. This device is activated by default. When an IBS is deployed in a noisy environment, a lot of signals, including Speech ones, are eliminated while in Conversation state. This leads to bad Speech quality. You have the option to disable the echo canceller. In that way, the speech and the noise signals are not filtered. It is then to the user to identify the speech.
& ' ( Once the IBS finishes the downloading, the system starts the initialization. The system synchronizes the signals of the IBSs so that handovers are possible. The system selects the T0, T2, or CPU main board clock as the source.
Chapter 4 & ' ( 9 1902.528 1903.392 Channel table 4.37: RF Band Latam TX Freq RX Freq 0 1928.448 1929.312 1 1926.720 1927.584 2 1924.992 1924.992 3 1923.264 1923.264 4 1921.536 1921.536 5 1919.808 1919.808 6 1918.060 1918.060 7 1916.352 1916.352 8 1914.624 1914.624 9 1912.896 1912.896 Channel table 4.38: RF Band US TX Freq RX Freq 3 1928.448 1929.312 4 1926.720 1927.584 5 1924.992 1925.856 6 1923.264 1924.128 7 1921.536 1922.
& ' ( 2 1926.875 3 1925.625 4 1924.375 5 1923.125 6 1921.875 7 1920.625 Note 5: By default, 8 frequencies used Value sent to IBS: 0x03FC 0000 0011 1111 1100 4.10.2 Safety rules 4.10.2.1 ENVIRONMENTAL PROTECTION For an exterior installation, it is necessary to take precautions against lightning affecting the location of the Alcatel-Lucent 4070 IO/EO. 4.10.2.1.
Chapter 4 & ' ( Integrated antennae The following is a list of characteristics for integrated antennae: - Bandwidth: 1.88 to 1.93 Ghz - Impedance: 50 Ohms - TOS: 1.5:1 - Gain: 3 dBi (maximum) - Polarization: vertical (axis of the antenna) - Width of the beam at 3 dB (vertical): 90º - Radiation diagram: omni-directional in the horizontal plane. External antennae According to the ETSI EN 301 406 standard, DECT antenna gain is limited to 12 dB +/-3dB.
& ' ( Square zone Rectangular zone Example 1: square building Example 2: rectangular building st 1 floor 1st floor 2ndfloor 2ndfloor It is possible to alter the number of base stations used from one floor to another for this type of building. The technique used is overlapping the location of base stations from one level to another. This technique can be used for alternate floors if the coverage of a level can be achieved from an adjacent level. 4.10.2.3.
Chapter 4 & ' ( The solution proposed alternates two stations per floor with overlapping locations from one floor to another. The zones shown by unbroken circles correspond to the zones covered by each station (B1, B2, B3, B4). The zones in bold correspond to the coverage at a given level from a station on the floor above or below. 4.11 PIMphony 4.11.
& ' ( Alcatel-Lucent PIMphony also provides tight integration with the most popular PIMs (Personal Information Managers) on the market, enabling them for Computer Telephony. Note: For information and details concerning Alcatel-Lucent PIMphony installation, refer to the Installation Manual section in the PIMphony Online Help. The PIMphony Online Help is available: - from the PIMphony CD-Rom and the Documentation CD-Rom: open the aochelp.
Chapter 4.11.2.
& ' ( - Plug in the line cable(connector - Replace the panel. ) and position it as shown in the illustration below. 4.12.1.2.2 Attaching the handset cable: - Turn the terminal - Plug in the handset cable (connector ) into the guide intended for this purpose. 4.12.1.2.3 Wall mounted Preparing Premium Reflexes terminals - Turn the terminal - Use a screwdriver to remove the two upper rubber feet.
Chapter 4 & ' ( - Attach the terminal using the two lugs: introduce the lugs into the holes previously occupied by the feet (left foot and hole intended for this purpose for Advanced Reflexes terminals). - Stabilize the mounting by clipping the foot into the base of the terminal. 4.12.1.2.4 Mounting optional modules: - Turn the terminal - Remove the panel situated at the rear of the terminal.
& ' ( List of abbreviations - TD: Transmit data - RD: Receive data - RTS: flow control output - CTS: flow control output 4.12.1.2.5 Adding a Sector 4.12.1.3 - Turn the set and the module upside down - Connect the unit to the terminal. - Join the module to the set using the metallic strip and the 4 screws provided in the kit Alcatel-Lucent First AND Easy Reflexes TERMINALS 4.12.1.3.
Chapter 4 & ' ( Mounting the terminal - Drill two hole respecting the dimensions given below. - Position the supporting screws as shown below. - Attach the terminal 4.12.1.3.3 Mounting optional modules: For Alcatel-Lucent First and Easy Reflexes terminals, the optional module is external to the terminal; this module can be placed on a table or wall mounted. The installation simply involves connection between the terminal, the module and the wall sacket.
& ' ( 4.13 Extending Your Installation 4.13.1 Detailed description 4.13.1.1 Configuration of Stations 4.13.1.1.1 Handset replacement You can replace your digital terminal by connecting a terminal of the same family, but of a different type, into your phone socket. This substitution can be temporary or permanent. Replacing an analog set by another analog set, or replacing a digital set by a set of the same type, requires no special procedure (simple hardware exchange).
Chapter 4 & ' ( Characteristics preserved during temporary or permanent set substitution - Rights (restricted features) - Barring level - Metering profile - Messages and last caller repertories - Destination set for metering reminder, forwarding and/or monitoring - Set belonging to a hunting group and/or a Manager-Secretary relation - Appointment reminder - Locked or unlocked set - Callbacks - Active forwarding - Last number redial Replacement of digital sets Regardl
& ' ( Permanent replacement The default configuration is not preserved when replacing permanently an IP Touch set by another type of IP Touch set. The activation code and the replacement functions will be refused. The data downloading process is automatically activated and the correct files are selected. 4.13.1.1.3 Moving a handset If you move office, you can move your set from one socket to another and still preserve all or part of its settings.
Chapter 4 & ' ( This option does not allow the connection of DECT base stations, 4070 IO/EO, Alcatel-Lucent 9 series sets or Alcatel Reflexes sets with V24/CTI Interface Module, S0 Interface Module or AP Interface Module. Note: IP Touch sets cannot be connected to a hub.
& ' ( - 0,5 mm cable: 505 m - 0.6 mm cable: 730 m Cables of 3 m and 10 m are available for connecting the sets to the hub. 4.13.1.2 Adding/Replacing Boards Except for PowerCPU, any board can be plugged/unplugged when the system is powered up. To replace a PowerCPU board: - Press the ON/OFF button, the RED led will flash. - Wait for the LED to go to steady red (about 30 seconds): the system is turned off.
Chapter 4.13.1.4 4 & ' ( Adding a Module Expansion It is possible to add one or two modules to the basic module. 4.13.1.4.1 Fitting a Module Expansion. - The CPU slot of the module expansion must be fitted with a PowerMEX board with an HSL1 daughter board. - Fit the PowerCPU board of the main module with an HSL daughter board.
& ' ( RJ45 pin 1 2 3 MAIN: TX+ TX- RX+ - 4 5 6 7 8 RX- MAIN: HSL to basic module. 4.13.1.4.3 Role of the # key Name Color Feature POWER Red/Green - Mains operation: steady green led Battery operation: steady yellow led Standy: steady red LED FAN Red/Green - Both fans functioning: steady green led 1 or both fans down: steady red led 4.13.1.4.4 Adding a third module - Replace the HSL1 board of the PowerCPU board with an HSL2 board.
Chapter 4 & ' ( If the hardware platform is downgraded, data can be lost. For example, the removal of a hard disk is not supported: - If ACD statistics are available - If more than 4 hours VMU support is available Lola installation is required and all data can be lost. 4.13.1.5.1 Upgrading Phone sets All phone sets not supported in releases lower than R8.0 must be installed after the successful migration to R8.x.
& ' ( remove CoCPUs). 3. Use LOLA to save customer data from the current main CPU (select option Migration mono CPU) 4. Unplug the CPU and the unsupported boards from the system. 5. Change the existing hardware for R8.x hardware 6. If the PowerCPU board is equipped with a hard disk, check the presence of a power supply module PSXS-N (reference: 3EH73072ACxx). 7. Plug the PowerCPU. 8. Use LOLA to install the R8.x. 9. Use LOLA to restore the previously saved customer data. 10.
Chapter 4-108 4 & ' (
5.1 Detailed description 5.1.1 DEFAULT CONFIGURATION 5.1.1.1 Alcatel-Lucent IP Touch 4038 Phone, Alcatel-Lucent IP Touch 4068 Phone and Alcatel-Lucent 4039 Digital Phone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.
Chapter 5 ) " & " ( Figure 5.
) " & " ( Figure 5.
Chapter 5 ) " & " ( Figure 5.
) " & " ( Figure 5.
Chapter 5 ) " & " ( Figure 5.
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Chapter 5 ) " & " ( Figure 5.
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Chapter 5 ) " & " ( Figure 5.
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Chapter 5 ) " & " ( Figure 5.11: [US only] Virtual Key Functions for Normal Sets in PABX Mode 5.1.1.2 Alcatel-Lucent IP Touch 4028 Phone and Alcatel-Lucent 4029 Digital Phone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.
) " & " ( There are 10 pages of virtual keys (the pages can be scrolled through using the up/down buttons of the set's 4-way navigator), with 4 virtual keys on each page. 5.1.1.3 Alcatel-Lucent IP Touch 4018 Phone and Alcatel-Lucent 4019 Digital Phone sets Each of these sets has 6 programmable keys which have the default functions indicated below. Figure 5.13: Key functions for Normal sets (in PABX mode) 5.1.1.
Chapter 5-14 5 ) " & " (
! 6.1 System Startup from a Phone Set 6.1.1 Configuration procedure You can start-up the system using a phone set, provided this phone set is either an Alcatel-Lucent IP Touch 4038 Phone, Alcatel-Lucent 4039 Digital Phone, Alcatel-Lucent IP Touch 4068 Phone or an Advanced phone set. The phone set used needs to be defined as the operator phone set, that is the first phone set connected to the system.
Chapter 6 * To restart the session from the beginning during programming. To restart the session if you quit using the Exit function 6.1.1.2 SYSTEM TYPE : Used to define the system type: Business or Hotel 6.1.1.3 INSTALLATION NUMBER This number must be entered in its entirety. The number of your installation can include a maximum of three fields for a total of 18 digits. The fields must be separated by an asterisk. Possible fields include: 6.1.1.
* : Used to choose one of the pre-programmed numbering plans: (2 to 4 digits, national or with *). Any modification of the numbering plan causes the deletion of any existing DDI numbers. 6.1.1.5 TERMINAL DDI NUMBERS This function is used to define the DDI numbers (Direct Dialing Inwards) of all the terminals of a Business system and the Administrative terminals (dedicated terminals) of a Hotel system. Only one DDI number can be attributed to each internal directory number.
Chapter 6 * or Look through the list of internal directory numbers and validate the entry displayed. Delete the digits contained in the field "Direct no." (use the down arrow navigator key to display this option) Reject the complete list of DDI numbers as defined and return to the start of the function. Validate the complete list of DDI numbers.
* 10: Number of numbers still available in the DDI table after configuration of Direct Dial numbers. In a Hotel installation, all the Z terminals are used as hotel room terminals (except the first which is a fax and the second which is a public telephone). A pool of DDI numbers means that these terminals can be assigned with a dynamic DDI number when a customer checks in.
Chapter 6 * This function is only available for a business installation (in a Hotel only PCX mode is used). "PCX Mode" and "Intercom Mode" PCX Mode: all the lines are available using two RSB keys (= resource key specific to a bundle) . Intercom Mode: the terminal has as many RSP keys (= resource key specific to an external access) as there are lines on the system.
* This function is only available if your installation is fitted with DECT functions The ARI (Access Right Identifier) number identifies the system uniquely to mobiles. It contains 11 octal digits (base 8). This number, assigned to an ETSI base by the installer, must be entered on installing the system. The first digit cannot be modified and is always set to 1. The cursor is automatically placed on the second. The last digit is always either 0 or 4. 6.1.1.
Chapter 6 * Choice of language used on all the stations in the installation (display and spoken help) 6.1.1.12 BASIC METERING UNIT COST The value of the basic metering unit is introduced for calculating the cost of external calls. The cost (not the duration) and the changes in the charge meters during calls are displayed. The value entered can contain 5 figures (0-2 decimal places) in the chosen monetary unit. This service is dependent on the subscription made with the operator.
* 6.1.1.14 SYSTEM RESET This menu is used to confirm resetting the system. System reset; the display shows "System reset in progress" After the reset, your system will operate with the new parameters entered. 6.2 System Startup from OMC 6.2.
Chapter 6 * - 1 mouse - 1 serial port (connection to Alcatel-Lucent OmniPCX Office Communication Server for data transfer) - 1 Ethernet board (IP mode only; not required when there is a V24 serial port connection to Alcatel-Lucent OmniPCX Office Communication Server) - 64K (1 B-channel), or 128K (2 B-channels) PPP-compatible ISDN modem, or V34 modem for remote access Note: Before installing OMC, the framework .NET must be installed. 6.2.2.
* 6.2.3.2 - Do not disclose passwords to other persons/colleagues - Never write down your password. The first thing an attacker will do is rummage through your personal belongings. Local Access By LAN The default IP address for the main CPU board is 192.168.92.246 for: - A connection to the LAN port on the main CPU board via a UTP Category 5 5-100 ohm crossover cable. - A connection to the switch to which the main CPU board is connected by a direct cable.
Chapter 6 * 4. Select Connect from the dropdown menu. The Communication Path window is displayed. 5. Select Local V24. 6. The system proposes installation of Alcatel-Lucent OmniPCX Direct V24. Click on Yes. The Modem options window is displayed. 7. Click Add. The Installation window is displayed. 8. In the Installation window, check Don't detect my modem. Propose the option in a list and click on Next. 9. Select the manufacturer. 10.
* - Multitech I Way Hopper MTA 128 ST 128 KBPS ISDN (see note below) For a 128K (2 B-channels) connection, the following modems are validated: - OLITEC USB ISDN 128K - Multitech MTA128ST-RC ML-PPP (see note below) - Eicon Diva 852 ISDN T/A USB - ISDN BRI ST - 128 Kbits/s ISDN 64 to 128 KPBS modems handling the PPP protocol are generally compatible and support CHAP authentication. Note: When using the Multitech modem, the authentication method must be set to CHAP.
Chapter 6 * d. At the end of the Wizard mode, check the Install Capi-port driver box. 4. Select AVM ISDN1 Internet (PPP over ISDN). 5. Reboot the PC. Using Remote Access With OMC 1. Launch OMC. The OMC Welcome page is displayed. 2. Select the appropriate menu, as follows: • the Expert menu, if you are logging in as "installer" • the EasyPlus menu, if you are logging in as "administrator" • the Easy menu, if you are logging in as "operator" or "attendant" 3. In the toolbar menu, click Comm. 4.
* - Maximum transmission speed: 33600 bds - Hayes protocol In the current version of the system, the V34 "US Robotic" modem has been validated. The other types of modems were not validated. Installation Process of the Remote Access by Analog Modem Follow the procedures described in the previous paragraphs, but replace the FRITZ modem with the US Robotics analog modem.
Chapter 6 * All the packets are refused except: 6.2.3.5 - packets bound for Alcatel-Lucent OmniPCX Office Communication Server FTP server via two TCP ports preset for the PBX configuration by OMC. - control packets using the ICMP protocol (Internet Control Message Protocol). Access With Proxy A proxy server can be added to improve security. To connect a remote OmniPCX Office via a proxy server, the login dialog box can request a user account and password to connect to the proxy server.
* box, to connect a remote OmniPCX Office, requests the proxy account and the associated password, To modify the privileged user password: - In OMC, select Options > Change Privileged User Password from the menu toolbar The Change Privileged User Password window opens.
Chapter 6.2.4.1 6 * - Choose a different password for each connection level - Do not disclose passwords to other persons/colleagues - Never write down your password. The first thing an attacker will do is rummage through your personal belongings. Downloading software for Alcatel-Lucent OmniPCX Office Communication Server (OmniPCX Office RCE Small, Medium, Large platforms delivered in BTCO mode) To download the software, proceed as follows: 1. Open OMC. 2. Open the Tools folder. 3.
* Click on the Date button and indicate the required date and time for a delayed swap. Remark: If you select immediate switching, it will take effect as soon as you quit the download application. • A read only zone • The Downloadable Item area allows you to see the different versions of the applications. • The Action column lists the files to download. • The bottom part of the window shows download progress. Each downloading and acknowledgement action produces a message. 7.
Chapter 6 * 1. Mode 1: Data and tool repository 2. Mode 2: Typical installation 3. Mode 3: Typical modification 4. Mode 4: Expert 5. Mode 5: Multisite Important: Access to modes 2, 3, 4 and 5 is password protected: pbxk1064 (using the OMC tool) Access to modes 2 and 3 is password protected: help1954 (using the OMC Easy tool) 6.2.5.1 Mode 1: Data and tool repository This mode is used to create .crp files offline (collective customer directories) which are used in the Typical Installation menu.
* As well as the Business configuration, this wizard can be used to configure terminal numbers in the hotel rooms. 6.2.5.2.3 Installation Wizard This wizard enables you to use a .crp type file created under Data and tool repository -> Information Repository Wizard. Follow the instructions; if the data is accepted it is transmitted to the system which is then reset. 6.2.5.
Chapter 6 • • * EasyPlus View: Order codes EasyPlus View: Internal numbering plan - Installation numbers • International code • National code • Installation number • EasyPlus View: Call back prefix • EasyPlus View: Customized caller number • EasyPlus View: Private installation number - Metering • Cost of telephone metering • EasyPlus View: Hotel metering cost for current currency unit (VAT, prepayment amount, etc.
* settings are overwritten when configured PBXs are added to a network.
Chapter 6-24 6 *
" 7.1 Maintenance Level 1 7.1.1 Maintenance This module provides maintenance advice on different hardware components of the Alcatel-Lucent OmniPCX Office Communication Server system. 7.1.1.1 Battery Maintenance Alcatel-Lucent OmniPCX Office Communication Server systems (except the OmniPCX Office RCE Compact) are supplied with internal batteries that provide back-up power in the event of a mains power failure.
Chapter 7 $ % $ Large platforms 7.1.1.2 - sealed lead battery - 7 Ah / 12 V - fire resistance better than or equal to UL94-V2 Board Battery Maintenance It is recommended that the batteries in the PowerCPU boards should be replaced by batteries of the same type every two years. Dead batteries must be disposed of according to the battery manufacturer's instructions. 7.1.1.
$ % $ from your body. When holding a board, always wear a grounding device such as a grounded wrist strap, and do not touch board components that are sensitive to static charge.
Chapter 7 $ % $ 2. Locate the required vacant slot in the cabinet and remove the metal plate for this slot. 3. Taking anti-static precautions (for example, by wearing a grounded wrist strap), pick up the new board and plug it into the vacant slot. 4. Secure the end-plate of the board to the cabinet with the screw provided. 5. If you have stopped and powered down the system, reconnect it to the mains power supply and restart it. 6.
$ % $ - Always wear a discharge device (bracelet, heel clip, etc.) to protect against electrostatic discharges. - Avoid any knocks to the hard disk - Do not touch the connector - Handle the disk by holding it by the sides 7.1.1.6.2 Storage - All hard disks must be stored in an electrostatic protective bag - Avoid contact between hard disks - Do not pile them up (even when packed) 7.1.1.6.3 Transport.
Chapter 7-6 7 $ % $
8.1 Glossary 8.1.1 A ACD Automatic Call Distribution. A computerized phone system that responds to the caller with a voice menu, and connects the call to the required agent. It can also control call flows by automatically routing calls in the order of arrival. ACSE Association Control Service Element. OSI convention used for establishing, maintaining and releasing connections between two applications. ADN Additional Designation Number. AFU-1 Auxiliary Function Unit.
Chapter 8 BACP Bandwidth Allocation Control Protocol. Control protocol associated with BAP. BAP Bandwidth Allocation Protocol. PPP protocol that manages bandwidth by allocating it dynamically between two ports, i.e. between the two extremities of a point-to-point link. BOD Bandwidth On Demand. Service that allocates bandwidth automatically in response to traffic volume. BRA Basic Rate Access.
Certificates Trust List. 8.1.4 D DASS2 Digital Access Signaling Specification number 2 DDI Direct Dialing In. Direct external call number for the system terminals (depending on the configuration with the public network operator). DECT Digital Enhanced Cordless Telecommunication. European cordless telephony standard. DECT terminal: cordless terminal that complies with this standard. DHCP Dynamic Host Configuration Protocol.
Chapter 8.1.7 8 G G.722 ITU–T 7 kHz wideband speech codec based on sub-band adaptive differential pulse code modulation (SB-ADPCM) within a bit rate of 48, 56 or 64 kbit/s. GATEKEEPER Secure directory server GATEWAY Device connecting different networks GENERAL BELL If the operator is absent, internal and external calls to the operator are directed to an external signaling device that lets any authorized terminal take these calls. 8.1.8 H H.
Integrated Services Digital Network. Standard for the transmission of digital data over telephone cables or other communication vectors. ISDN-EFM Integrated Services Digital Network- Emergency Forwarding Module. T0/S0 Forwarding Module. ISP Internet Service Provider. Internet Access Provider. A company that provides Internet access for individuals and companies, along with other services, such as web site construction and hosting. ISVPN Integrated Services Virtual Private Network.
Chapter 8 MULTILINE TERMINAL Terminal that has several lines for managing several calls at the same time. 8.1.13 N NAT Network Address Translation. A service that converts the IP address used on one network into another IP address recognizable by another network. Address translation allows companies to keep their own private IP addresses for internal purposes, while using just one IP address for external communication. NMC Network Management Center.
transferred to the client terminal and is no longer hosted by the ISP. PowerMEX Module expansion. Controller board for extension or module expansion. PPP Point-to-Point Protocol. Protocol used in communication between two computers using a serial interface (typically a PC connected to a server via a telephone line). PRA Primary Rate Access.
Chapter 8 Resource key for a particular destination; supports local calls for this number if assigned to a speed dial number, incoming calls for the number if assigned to a DDI number, or outgoing calls on a trunk group if assigned to a trunk group. RSL Resource key dedicated to a set; supports calls to and from a particular set. 8.1.18 S SATA Serial Advanced Technology Attachment - Hard disk interface bus.
TFTP Trivial File Transfer Protocol. The simplest network application for transferring files. TL (Analog) Trunk Line connecting the system to the public switched network. TLS Transport Layer Security. TSAPI Telephony Services API. Standard defined by Novell, based on ECMA's CSTA standard. TSP Telephony Service Provider. TAPI driver used to access to telephony devices (modem, phone set, etc.). 8.1.20 U UAI Universal Alcatel Interface.
Chapter 8 communication. WLAN association An association refers to the connection between the WLAN client and the AP. There are two types of associations: passive scanning and active scanning. In passive scanning, APs send out information such as SSIDs and supported rates, while the client passively scans the radio channels for beacons and probe responses. The client then selects an AP. The client keeps scanning even after the association is made (to support roaming).
