™ MultiMobile USB V.
MultiMobile USB User Guide V.92 Portable USB Modem MT9234MU S000470C Rev. D Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2013 Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose.
Chapter 1 – Product Description .........................................................................................................4 Features .......................................................................................................................................................... 4 Telecom Safety Warnings ................................................................................................................................ 4 Package Contents....................................
The MultiMobile USB V.92 Portable USB modem MT9234MU-CDC provides V.92/56K data rates, fax and file transfer capabilities and a hot-swappable USB interface. This modem, weighing only 2 ounces, is ideal for mobile users who want email and Internet access on the road. The MT9234MU-CDC modem can also serve as the mobile user’s home office desktop modem. This user’s guide helps you install, configure, test and use your modem.
Chapter 1 – Product Description ● Ne jamais toucher fils ou des bornes téléphoniques non isolés à moins que la ligne téléphonique n'ait été déconnectée au niveau de l'interface réseau. ● Faire preuve de prudence au moment d'installer ou de modifier des lignes téléphoniques. ● Éviter d'utiliser le téléphone pendant un orage électrique. Il peut y avoir un risque de choc électrique causé par la foudre. ● N'utilisez pas un téléphone à proximité d'une fuite de gaz.
Chapter 1 – Product Description Power* Sleep Mode Measured Volts 4.99 Current (AMPS) 0.099 Watts 0.494 Limited Warranty 2 years Typical 4.96 0.130 0.645 Maximum 4.95 0.172 0.851 * Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into their power source when determining product load. 6 Multi-Tech Systems, Inc.
Installing the Modem Driver Before you begin, go to the Multi-Tech website and download the driver for your modem. Installing the Modem in Windows 7 After connecting the MT9234MU-CDC to an available USB port, Windows displays a message that the driver software was not successfully installed. To install the driver software: 1. From the Windows Start button and select Control Panel. 2. Select the Hardware and Sound link. 3. In the Devices and Printers group, click Device Manager.
Chapter 2 – Installing the Modem 4. 8 In the list of devices, right-click on MT9234MU-CDC and select Update Driver Software.
Chapter 2 – Installing the Modem 5. Click Browse my computer for driver software. 6. Click Browse and navigate to the area where you downloaded the driver. 7. Select the appropriate drivers for your device (either 34-bit or 64-bit) and click OK.
Chapter 2 – Installing the Modem 8. Click Next to continue the installation. 9. A Windows Security window can appear, stating that the publisher cannot be verified. Click Install this driver software anyway. 10. A transitory window appears, as the installation completes. 11. To finish installing, click Close. Your modem is installed and ready to use. After you have installed the modem, register the MT9234MU product. To do so, open an Internet browser and go to the following address.
Chapter 2 – Installing the Modem Installing the Modem in Windows Vista 1. Power up your computer. 2. If you have not already done so, connect the modem’s USB cable to a USB port on the computer and connect the phone line between the modem and a telephone wall jack. 3. Windows detects that the new modem is present and starts the New Hardware wizard. Select the Locate and install driver software (recommended) option.
Chapter 2 – Installing the Modem 4. The New Hardware wizard asks if you want to search online for drivers. Select Don’t search online. 5. In the wizard pane that asks to you insert a disc, click I don’t have the disc. Show me other options. Click Next.
Chapter 2 – Installing the Modem 6. Navigate to the location where you downloaded the driver. And then select the desired driver. 7. A pop-up window for Windows Security asks if you want to install the device software from MultiTech Systems Incorporated. Click Install.
Chapter 2 – Installing the Modem 8. Windows finishes the installation. 9. A window opens to tell you that you have successfully installed the software. Click Close. After installing the modem and setting up Internet access, register the product. To do so, open an Internet browser and go to the following address. Follow the instructions that appear at the site: http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.
Chapter 2 – Installing the Modem Installing the Modem in Windows XP and Server 2003 or 2008 These instructions describe how to install the modem to operate with the following operating systems: Windows Server 2008, XP, or 2003. The procedure in this section uses Windows XP as the operating system; the other operating systems have similar windows. 1. Connect the USB cable between the MultiModem and the PC. The Welcome to the Found New Hardware Wizard page opens. Select No, not this time. Then click Next.
Chapter 2 – Installing the Modem 3. In the next wizard page, select Search for the best drive in these locations, and then ensure that the item Include this location in the search is the only option selected. 4. Click Browse, and navigate to the area where you downloaded the driver. 5. Click Next. 6. The wizard searched for the driver, and displays the message Please wait while the wizard searches...
Chapter 2 – Installing the Modem 7. You may be prompted by the Windows Logo check. It is safe to continue (select to Continue Anyway) as the installation file has passed certification testing for Windows Vista (all other operating systems may display a certification warning). 8. The wizard displays the message Please wait while the wizard installs the software.
Chapter 2 – Installing the Modem 9. At the Completing the Found New Hardware Wizard page click Finish. After you have installed the product and set up Internet access, register the product. To do so, open an Internet browser and go to the following address. Follow the instructions that appear at this site: http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.
Chapter 2 – Installing the Modem Configuring the Modem’s Country Code Different countries have different requirements for how modems work. Therefore, before you use the modem, configure it to match the defaults of the country in which you are using it. You can configure the MT9234MU-CDC either manually using AT commands or with the Global Wizard.
Front Panel Overview The MT9234MU-CDC has 4 LEDs on the front panel indicating status, configuration, and activity: Data. The Data LED flashes when the modem is transmitting/receiving data to/from another modem. [CD] Carrier Detect. The CD LED lights when the modem detects a valid carrier signal from another modem. It is on when the modem is communicating with the other modem and off when the link is broken. [OH] Off-Hook.
You can use a network management tool to configure the modem from anywhere in your network from one location. You can use the modem’s password and then issue AT commands to a remote MT9234MU-CDC modem for maintenance or troubleshooting as if you were on site with the modem. To remotely configure a modem: 1. Establish a data connection with a remote MT9234MU-CDC modem. 2. Send three remote configuration escape characters followed by AT and the setup password, and press Enter. Example: %%%ATMTSMODEM.
Chapter 4 – Remotely Configuring the Modem Setting S9 to 0 (zero) disables remote configuration entirely—but if you do this remotely, you won’t be able to change it back remotely. 1. Establish a remote configuration link with the remote modem. 2. Type ATS9=n, where n is the ASCII code for the new remote configuration escape character. Press Enter. 3. To save the new value, type AT&W and press Enter. 4. Type ATO to exit remote configuration. 22 Multi-Tech Systems, Inc.
FCC Part 15 Class B Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix A – Regulatory Information FCC Part 68 Telecom 1. This equipment complies with Part 68 of the 47 CFR rules and the requirements adopted by the ACTA. Located on this equipment is a label that contains, among other information, the registration number and Ringer Equivalence Number (REN) for this equipment or a product identifier in the format: For current products: US:AAAEQ##Txxxx. For legacy products: AU7USA-xxxxx-xx-x If requested, this number must be provided to the telephone company. 2.
Appendix A – Regulatory Information Manufacturer: Multi-Tech Systems, Inc. Trade Name MultiMobile USB Model Number: MT9234MU Registration Number: AU7MM04B9234MU Service Center in USA: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A. (763) 785-3500 (763) 785-9874 Fax Canadian Limitations Notice Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number.
Appendix A – Regulatory Information International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with national telecom requirements in specific countries. Also note that some software packages may have features or lack restrictions that may cause the modem to become non-compliant. New Zealand Telecom Warning Notice 1.
Appendix A – Regulatory Information For automatically answered incoming calls: ● 8. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing. For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed 5. South African Notice This modem must be used in conjunction with an approved surge protection device.
Appendix A – Regulatory Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc.
Appendix A – Regulatory Information Waste Electrical and Electronic Equipment Statement WEEE Directive The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to take-back electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix A – Regulatory Information Information on HS/TS Substances According to Chinese Standards In accordance with China’s Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
Appendix A – Regulatory Information Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信 息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems, Inc.
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A O AT Commands ............................................................5 Off-Hook LED ...........................................................20 C R Carrier detect LED ....................................................20 China’s Administrative Measures on the Control of Pollution ...............................................................30 REACH Statement ....................................................28 Remote configuration ..............................................
