Specifications

Chapter 4. Accounts Receivable
Dim11 129
Customer Inquiry
Use this procedure to examine the status of any A/R customer account. You can
view information such as how the customer is set up, the last payment and last
charge dates, available credit, year-to-date balances, a monthly account activity
summary, as well as payment and invoice detail. You can also change credit
information if your password level is high enough.
1 Starting at the
ACCOUNTS RECEIVABLE MENU, select 1 for File Inquiry and press Enter.
Steps 2-4: SEARCH FOR & SELECT A CUSTOMER
2 The computer displays:
DS02201 Customer Inquiry DIM11 DATA Date mm/dd/yy
Rev10.0.7 Port 42
Enter Customer (Number or Name): Store 01
<UpA> = Search
<DnA> = Change Search Store #: 0 (0=All)
The cursor is positioned at Enter Customer (Number or Name):. You can do one of the
following options:
Enter a customer number If you know the customer number, enter it and
to look for an exact match press Enter. If the computer finds the selected customer,
you will continue with the program. If the computer does
not find the customer, the following message is displayed:
6600 Not Found (CM1)
Press Enter to acknowledge this message and try again.
If you enter a customer with jobs, go to Step 4.
Enter part or all of a This displays a list of customers in alphabetical
customer name order starting with the name you entered. Customers
with jobs are displayed with an asterisk. You are now in
the search mode. Go to Step 3.
Press the up arrow Displays customers alphabetically from the beginning of
the file.
Enter the account number Displays customers numerically starting from the
and press the down arrow number you entered.
Press down arrow This option appears only if you are running multiple
stores. Change the store number for the search. Or
enter 0 (zero) to search all stores.
Press Esc Press Esc to end this option and return to the previous
menu.