User manual

10. System prompts user if he or she wants to repeat the number, search for another
contact’s phone number, or is done.
11a. If user chooses to repeat the previous number:
12. System will go back to step 7 and reread number of contact
11b. If user chooses to search for another contact’s phone number:
12. The systems goes back to step 4.
11c. If user is done, he or she hangs up.
Extension (or Alternative Flows):
3a. User enters incorrect PIN
1. Voice mail system prompts for reentry of PIN
2. User reenters PIN.
2a. If user reenters pin incorrectly 2 times, disconnect call.
5a. User mistakenly enters incorrect key entry
1. User presses # to submit mistaken entry
2. Voice mail recognizes incorrect entry
3. Voice mail prompts user to reenter name of contact
6a. System cannot find name of contact in phonebook
1. System asks user to reenter name of contact
1a. System still cannot find name of contact
1. System tells user that contact name cannot be found
11a. User enters unknown option
1. System repeats list of options
Use Case 3: Phonebook Access via Webpage Interface.
This case describes what happens when the cell phone user wants to access their
phonebook through the webpage interface. Before the user can access their phonebook
through the webpage, they must have first uploaded it to the server and then access the
CPD webpage.
Once at the CPD webpage, the user will enter their cell phone number and
voicemail PIN to log in. The webpage will authenticate the user and display the user’s
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