User manual

Primary Actor: Cell phone user
Stakeholders and Interest:
• Cell phone user: Wants to easily and quickly access phone numbers in phonebook via
voice mail.
• Voice Mail Software: Want to accurately identify the cell phone user. Wants to
identify which phone number the user desires. Wants to access the phone number
that the cell phone user wants. Wants to read back number to the cell phone user.
• Server: Wants to successfully access the phone number that is need by the cell phone
user and relay it to the cell phone user via voicemail software.
• System Administrator: Wants a secure and trouble free access of phonebook by the
user via the cell phone user’s voice mail.
• Company: Wants successful access of phone number as part of fulfilling the cell
phone user’s desire for a centralized phonebook.
Preconditions: Phonebook has already been uploaded to the Server, user has already
created a PIN for voice mail, and user knows how to use T9 style keypad entry to enter
name of desired phonebook entry.
Success Guarantee (post-conditions): User successfully accesses desired contact’s
phone number.
Main Success Scenario:
1. Cell phone user calls into his or hers voice mail system.
2. The voice mail system prompts the user to enter a PIN.
3. Cell phone user identifies his or herself by entering a PIN.
4. Upon successful login, voice mail system prompts the user to enter contact’s name
using key pad.
5. User enters the name of the contact using the keypad.
6. System identifies a list of possible matches from the names in the database.
7. System reads back the list of possible contacts to the user.
8. User selects the desired contact’s name from the list.
9. System reads backs the number of the contact.
16