User manual

3. Cell phone users selects “Upload Phonebook” button.
4. Server Software extracts phonebook information from CSV file.
5. Software uploads the phonebook information to the database.
6. Software also stores a copy of the phonebook information in CSV file format on the
server.
Extension (or Alternative Flows):
2a. Cell phone user selects the wrong location of phonebook information.
1. Cell phone user clicks on “Browse” button
2. Cell phone user selects a new location of phonebook information.
4a. Software cannot extract phonebook information from CSV file.
1. Software asks cell phone user to re-upload phonebook from cell phone and
make sure that it is uploaded in CSV file format.
6a. Server is unable to store phonebook information in database.
1. Software will return with an “Unsuccessful Upload” message.
Use Case 2: Phonebook Access via Voice Mail.
This case describes what happens when the cell phone user wants to access their
phonebook through voicemail. Before the user can access their phonebook through their
voicemail, they must have first uploaded it to the server, have a voicemail PIN, and know
how to use T9 keypad entry.
To access a phonebook via voicemail the user must call into their voicemail and
enter their PIN when prompted. The voicemail system will authenticate the user and
prompt the user to enter the desired contact’s name. The user will then enter the contacts
name using their keypad.
Upon entry, the system will identify possible matches and read back a list of the
contacts. The user will select the number of the desired contact and the system will read
back the phone number of the contact. When the system is done reading back the phone
number it will give the user three options; repeat the previous number, search for another
contact, or hang up. The user will pick the desired option and continue the process.
This scenario is modeled in the following use case:
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