User guide

Table of Contents
Contents
Chapter 1 – Product Overview .......................................................................................................................... 5
Overview ................................................................................................................................................................ 5
Related Documents ................................................................................................................................................ 5
Package Contents ................................................................................................................................................... 5
You Need ................................................................................................................................................................ 6
Technical Specifications ......................................................................................................................................... 6
Chapter 2 - Installation ..................................................................................................................................... 8
Analog Telecom Safety Warnings ........................................................................................................................... 8
Installing on a Windows Computer ........................................................................................................................ 9
Connecting the Modem to Your System .......................................................................................................... 9
Connecting Voice (Voice option only) ........................................................................................................... 10
Installing the Modem Driver on Windows ..................................................................................................... 11
Connecting to the Internet ............................................................................................................................ 11
Dial-Up Networking ....................................................................................................................................... 11
Installing on a Linux Computer ............................................................................................................................. 12
Connecting the Modem and Verifying Operation ......................................................................................... 12
Using the Modem Connect to the Internet ................................................................................................... 12
Calling the ISP ................................................................................................................................................ 12
Chapter 3 - Operation ..................................................................................................................................... 14
About the LED Indicators...................................................................................................................................... 14
Configuring Your Software ................................................................................................................................... 15
Configuring Your Modem ..................................................................................................................................... 15
Chapter 4 - Troubleshooting ........................................................................................................................... 16
Indicators Don’t Light Up ..................................................................................................................................... 16
Modem Does Not Respond to Commands ........................................................................................................... 16
Modem Dials but Cannot Connect ....................................................................................................................... 18
Modem Disconnects while Online ....................................................................................................................... 19
Modem Cannot Connect When Answering.......................................................................................................... 19
Garbage Characters on the Monitor .................................................................................................................... 19
Modem Doesn’t Work with Caller ID ................................................................................................................... 19
Appendix A – Regulatory Information ............................................................................................................. 20
FCC Part 68 Telecom ............................................................................................................................................ 20
47 CFR Part 15 Regulation Class B Devices........................................................................................................... 21