Owner`s manual

MultiMobile 61
Chapter 5—Service, Warranty, Tech Support
Service
If your tech support specialist decides that service is required, you can
send your MultiMobile to our factory (freight prepaid). Return shipping
charges will be paid by Multi-Tech Systems (within North America).
Include the following with your MultiMobile:
 A description of the problem
 Return billing and return shipping addresses
 Contact name and phone number
 Check or purchase order number for payment, if the MultiMobile is
out of warranty (The standard repair charge for this MultiMobile is
$95. This price is valid at the time of this publication, but could
change in the future. Check with your technical support specialist.)
 If possible, note the name of the technical support specialist with
whom you spoke.
If you need to inquire about the status of the returned product, be
prepared to provide the serial number of the product sent.
Send the MultiMobile PC Card to the following address:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Service or Repairs
You also should check with the your MultiMobile supplier on the
availability of local service and/or loaner units in your area.