Multitech MT5634ZBAV : Owner`s manual : Page 60

60 MultiMobile

Chapter 5—Service, Warranty, Tech Support

Tech Support

Multi-Tech has an excellent staff of technical support personnel available

to help you get the most out of your Multi-Tech product. If you have

questions about the operation of this unit, call 1-800-972-2439. Please fill

out the MultiMobile PC Card information below and have it available

when you call. If your PC Card requires service, the tech support

specialist will guide you on how to send it in (see Service section).

Please complete the following information on your MultiMobile PC Card.

Having this information readily available helps tech support in answering

your questions. (The same information is requested on the Warranty

Registration card.

Model number:__________________________________

Serial number: __________________________________

Software version: ________________________________

Model and serial numbers are located on the label on the MultiMobile.

Software version numbers are printed on the diskette labels.

Before calling Tech Support, please check your cables to ensure they are

connected properly; then note the status of your MultiMobile including

status indicators, screen messages, diagnostic test results, problems with

a specific application, etc. Use the space below to note the PC Card status:

__________________________________________________________