Owner`s manual

54 MultiMobile
Chapter 4—Troubleshooting
How can I make sure MultiMobile hardware functions
properly?
 Use the AT&K command (in VCOMM mode) to verify MultiMobile
hardware function. The response to the AT&K command is ISDN
Hardware is OK or ISDN Hardware is BAD.
 Connect the ISDN phone line between ISDN switch and MultiMobile,
and use the ATH5 command (in VCOMM mode) to verify the ISDN
PC Card function. All the following messages show the MultiMobile
hardware is without problems:
SPID Fail
1 SPID Ready
2 SPID Ready
When the MultiMobile is plugged in, the PCMCIA alert
message doesn’t sound.
 Click Control Panel, System, Device Manager in Windows 95 to
check whether the MultiMobile and the drivers are installed properly.
If not, uninstall the MultiMobile and install it again.
When installing NDIS API, the installation erroneously
requests insert the driver disk .
 The Microsoft ISDN Accelerator Pack or MSDUN v1.2 (Microsoft
Dial-Up Networking) must be installed before installing ISDN NDIS
API (refer to Chapter 2 for NDIS installation details). Otherwise you
may enter an endless loop during installation. Remove the ISDN
Modem PC Card from PCMCIA slot, restart Windows 95, uninstall the
drivers in the system manually. Install Microsoft ISDN Accelerator
Pack or MSDUN v1.2 and then reinstall ISDN NDIS API.