Owner`s manual

52 MultiMobile
Chapter 4—Troubleshooting
The characters on the screen are doubled
 Both the TA and the software have the echo feature turned on. Since
only one needs an echo, turn off the software echo feature.
 The remote TA is echoing your typed characters. Type ATE1 and
press Enter. Then turn off the software echo feature.
No text appears on the screen when in Command mode
 If you cant see the characters you enter, type ATE1. Then press
Enter.
Communications software dials, but fails to connect
 Make sure the software dialing prefix is ATDT.
 Make sure the software and TA are set to the same COMx port.
 The TA may not have hung up the phone line since the last call.
 Change to Command mode and type ATH . Then press Enter.
In NDIS mode (Microsoft ISDN Accelerator Pack already
installed), when your laptop is turned on, Microsoft ISDN
Accelerator Pack reports “Network adapter fail.”
 Is your ISDN phone line attached properly to the ISDN network
connection cable and can you originate/answer ISDN calls?
 When the U-interface network connection cable is used:
ACT LED indicator ON: ISDN layer 1 active.
ACT LED indicator OFF: ISDN layer 1 failure. Check ISDN line link.
LNK LED indicator ON: SPID setting okay.
LNK LED indicator OFF: SPID setting failure. Check SPID settings.
 When S/T-interface network connection cable is used:
ACT LED indicator ON: PC Card powered on
ACT LED indicator OFF: PC Card powered on failure
LNK LED indicator ON: SPID setting okay (for US version) or ISDN
layer 1 active (for non-US version)
LNK LED indicator OFF: SPID setting failure (US version), or ISDN
layer 1 failure (non-US version)